Jim is the Executive Vice President and Global Chief Information Officer for Chubb & Son. Jim provides vision and leadership to maximize the usage of information technology to create and maintain leadership for Chubb worldwide. He has more than 29 years of experience in the delivery and management of information technology mostly in the property and casualty insurance industry. Prior to his time at Chubb, Jim spent time at Home Insurance Company and at Utica National Insurance Group.
Jim serves on the boards of the Society of Information Management (SIM)-International, the SIM New Jersey Chapter Foundation, and the Association for Cooperative Operations Research and Development (ACORD).
Jim has a B.A. in computer science from Utica College and a Masters of Management Information Systems from Kennedy-Western University.
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June is an executive coach with Treeline Consulting who has been the Global CIO of The Chubb Corporation, Aon Corporation, and Lincoln National Corporation.
June currently serves on the Advisory Board of Diversified Information Technologies, Inc. and is active in the Society for Information Management. She has earned several awards throughout her career for innovative business use of technology and leadership in information technology. In 2008, June was named to CIO Magazine’s CIO Hall of Fame.
June has a BA degree in Mathematics with a Business minor from Caldwell College for Women.
Among other topics, Ben discusses the following issues with Metis Strategy:
Ben Fried is the Chief Information Officer of Google. At Google, Ben oversees global technology systems for one of the premier technology companies in the world and provides technology services for all “Googlers”.
Prior to joining Google, Ben spent more than 13 years in Morgan Stanley’s technology department, where he rose to the level of Managing Director of Application Infrastructure. During his time there, he led teams responsible for software development technology, web and electronic commerce technologies and operations, and technologies for knowledge workers.
Prior to his time at Morgan Stanley, Ben helped design and develop the Decision-Theoretic Scheduler for Heuristicrats Research, under contract to NASA. It was used by NASA scientists to schedule missions for their orbital observatories.
Ben has a bachelor’s degree in computer science from Columbia University.
Among other topics, Joe discusses the following issues with Metis Strategy:
Joe is the CIO at Toronto-based metals mining company HudBay Minerals. In that capacity, Joe supports more than 1,400 employees, with the majority of them in Flin Flon, a long time mining community in northern Manitoba where copper and zinc ore are extracted from a mine a mile underground.
Prior to his time at HudBay, Joe was the Head of IT at Direct Energy Home & Business Services. His past experience also includes time as a Senior Consultant at Keane Canada, as a Senior Analyst at AT&T Canada, and as an Analyst at ScotiaBank.
In 2011 Joe received a Computer World Premiere Top 100 Leadership award. In 2009 he was named a Top 25 CTO by CW Magazine and was recognized by the magazine for a Top 100 IT Project.
Joe has an Engineering diploma from St. Mary’s University and a Technology diploma from The Information Technology Institute.
Among other topics, Harvey discusses the following issues with Metis Strategy:
Harvey Koeppel is Executive Director of the Center for CIO Leadership. In this capacity, Harvey sets the Center’s strategy and directs internal and external operations. He also serves as Chairman of the Center’s Advisory Committee.
From May 2004 through June 2007, Harvey served as the Chief Information Officer and Senior Vice President of Citigroup’s Global Consumer Group (GCG). In that role, Harvey set the strategic direction for the GCG’s operations and technology and actively supported the development and growth of the operations and technology community across all GCG lines of business globally. Harvey served as the Chairperson of the Offshore Program Office Steering Committee and provided strategic input to GCG’s offshore and outsourcing practices. He additionally provided executive oversight to the Information Security and Data Protection programs for the Group.
Prior to taking on the CIO role, Harvey provided consulting services to CitiFinancial, Citibank and other Citi affiliates from 1986 to 2004. He was heavily involved in supporting the planning and integration of many of Citi’s major acquisitions, including Travelers Insurance, Associates First Capital, European American Bank and Golden State Bank.
Harvey has a distinguished record of IT innovation in the financial services industry. He designed the first graphical user interface for the NASDAQ trader workstation. He was the architect and designer of FxNet, a software program that revolutionized the way large financial institutions manage settlement risk within FX portfolios. He was also a primary contributor to the development of the Maestro platform at CitiFinancial, the online interface between customers, the sales force and the back office, which fundamentally changed the loan sales and approval process and significantly streamlined branch workflow. Harvey is the named inventor on the Citibank patent of the “Recommendation Engine”, a software component that advises sales and service staff about products and services to discuss with clients based upon their financial goals and objectives.
Harvey holds Bachelor degrees in Psychology and Computer Science from the University of Pittsburgh.
Among other topics, Greg discusses the following issues with Metis Strategy:
Greg is the CIO of the Terex Corporation, a Forune 500 company which is the third largest Manufacturer of Heavy and Light Construction Equipment. Terex Corporation operates in four business segments: Aerial Work Platforms, Construction, Cranes, and Materials Processing. Terex also offers a complete line of financial products and services to assist in the acquisition of equipment through Terex Financial Services. Terex employs 16,000 team members globally, with 50 manufacturing facilities throughout the globe.
Prior to joining Terex, Greg spent nearly 16 years at Ford Motor Company, where he held various senior level IT positions in the Engineering and Manufacturing organizations.
Greg has a BA in Philosophy and Medical Ethics from Michigan State University.
Among other topics, Jim discusses the following issues with Metis Strategy:
Jim Flyzik is the President of TheFlyzikGroup (www.theflyzikgroup.com). The company specializes in Strategic Business Consulting, Performance Based Contracting Consulting and Training and Thought Leadership media events. The company assists small, medium and large companies in providing world-class government services. Jim also serves as the Chairman of the AFCEA International Committee on Homeland Security. Jim also hosts the monthly radio program, The Federal Executive Forum on WFED 1050 AM and can be found at this link.
Jim was inducted into the CIO Magazine Hall of Fame on October 29, 2007. He joins 31 other CIO’s inducted over the past 20 years and is the first career government CIO to be selected.
Jim served over 27 years in the federal government. He served as Senior Advisor to Governor Ridge in the White House Office of Homeland Security (OHS). He provided advice to OHS on the National Strategy and Information Management in support of the OHS mission. From February 1998 until December 2002, Jim also served as the Vice Chair of the Federal Government CIO Council overseeing numerous governmentwide IT initiatives. He was also a member of the President’s Critical Infrastructure Protection Board.
Prior to this, from August 1997 until April 2002, Jim was the Deputy Assistant Secretary for Information Systems and Chief Information Officer (CIO) for the Department of the Treasury. He provided oversight, strategic planning and management direction on over $3.0 billion in annual information technology and information infrastructure programs within Treasury and its fourteen Bureaus. Jim also served as the Acting Assistant Secretary for Management for the Treasury Department from January 20, 2001 until February 8, 2002. In that role he provided oversight of all Treasury bureaus and served as the principal policy advisor to the Secretary and Deputy Secretary on matters involving the internal management of the Department and its bureaus. Jim received the Secretary Certificate of Appreciation on February 12, 2002 for his efforts during this transition period.
Prior to his Treasury positions, Jim worked for 18 years at the U.S. Secret Service where he held key IT management positions, including the Chief of the Communications and ADP Operations Division, providing world class telecommunications in support of Secret Service tactical and operational requirements.
Jim served as IT Team Leader on Vice President Gore’s National Performance Review (NPR) Information Technology Team. Following this assignment, he was selected as Chairman of the Government Information Technology Services Working Group, to implement the NPR Information Technology recommendations and coordinate the government services portion of the National Information Infrastructure (NII). He was given the prestigious Eagle Award as the government information technology executive of the year in 1994, a Meritorious Presidential Rank Award in 1995, the Armed Forces Communications and Electronics Association Award for Excellence in Information Technology in 1996, the AFFIRM Award for Outstanding Service to the Citizens in 1997, the Industry Advisory Council Award for Special Achievements and Leadership in 1997, the AFFIRM IRM Executive of the Year Award in 1998, and the Distinguished Rank Executive Award from President Clinton in 1999. In 2001 the Federation of Government Information Processing Councils presented him the John J. Franke award for outstanding government service. In March 2002, Jim was selected by the Federal CIO Council to receive the Azimuth Award as the Government Executive of the Year.
Jim has extensive public speaking experience and frequently serves as a featured speaker at industry events. He has developed, and currently teaches part-time, a graduate level course on Information Systems Security and Risk Assessment at the University of Maryland. Jim was given the Stanley J. Drazek Excellence in Teaching Award in 1998 by the University of Maryland.
Jim has an undergraduate degree in Business Administration and Computer Science and a Masters of Business Administration (MBA) from the University of Maryland with an area of concentration in Information Systems Management.
This interview is the third in a special series of five eSeminars covering the Five Principles of World Class IT. The five interviews will be broadcast in sequential weeks, and in this conversation on P3-Project & Portfolio Management, Randy Spratt discusses the following ideas:
Follow this link to download the eSeminar presentation
Next up in the series will be John Boushy, Former CEO of Ameristar Casinos and CIO of Harrah’s Entertainment, discussing Principle Four, IT-Business Partnerships. The broadcast date will be December 13, 2010. Following John will be
Randy Spratt has been Executive Vice President and Chief Information Officer for McKesson Corporation since July 2005. Spratt is responsible for all internal, infrastructure technology initiatives within the Corporation.
He has been with McKesson for over 20 years, most recently as Chief Process Officer (April 2003 to July 2005) for McKesson Provider Technologies (MPT), the company’s medical software and services division based in Alpharetta, Georgia. He also managed MPT’s Business Development, Information Technology, and Strategic Planning offices, as well as MPT’s Technology Services business.
Prior to joining McKesson, Spratt held executive positions of increasing responsibility at the start-up Advanced Laboratory Systems (ALS), culminating with the role of Chief Operations Officer. ALS was acquired by HBOC in 1996, which in turn was acquired by McKesson in 1999, and Spratt took on responsibility for HBOC’s laboratory systems business shortly thereafter. Following the acquisition of HBOC by McKesson in 1999, Spratt relocated to Georgia to become part of the reconstructed management team.
Spratt earned a Bachelor of Science degree in Biology, with a minor in Computer Science, from the University of Utah.
Chosen as third among “The Best IT Business Books of 2009” by CIO Insight
“What’s unique about this book is that it’s not only a must-read for the CIO (and everyone else in an IT department); it’s for anyone associated with the technology industry. If you are a manufacturer, seller, or service provider of technology, you will gain insight into what makes an IT department world class.” – CIO Digest
“The new book World Class IT (Jossey-Bass, 2009), by consultant Peter A. High, provides solid, timeless advice for CIOs trying to manage IT for business success.” – Mitch Betts, Computerworld Book Review
“Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon.
What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT, recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement.
Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners
The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT’s performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them.”
Among other topics, Naresh discusses the following issues with Metis Strategy
Naresh is the Vice President and Chief Information Officer of Palm, Inc. He has management responsibility for IT strategy and all of the company’s IT assets. This includes all application development, data management, technology infrastructure, data-center operations and telecommunication networks worldwide. Naresh also has responsibility for palm.com operations.
Prior to joining Palm, Naresh was responsible for managing Agilent Technologies’ internal enterprise business solutions organization, delivering customer-facing and supply-chain solutions worldwide, resulting in significant savings to the company. He also was instrumental in establishing offshore IT operations and outsourcing services in India.
Naresh started his career at Hewlett-Packard Company, Medical Products Group. He was responsible for delivering applications and infrastructure solutions and services worldwide, and integrating acquisitions into the business. He also was instrumental in establishing a joint venture manufacturing center in China.
Naresh received his Bachelor of Science degree in computer science (BSCS) and master’s in business administration (MBA) from the Illinois Institute of Technology, Chicago.
Among other topics, Jorg discusses the following issues with Metis Strategy
Jorg is the chief information officer of SunPower Corporation, a vertically integrated solar products and services company that designs, manufactures and markets high-performance solar electric power technologies. Jorg leads global information technology (IT), shared services (SSO) which includes customer care, and Downstream Software Services (DSS) organizations. He drives the company’s strategic business process transformation initiatives and software innovation for business and customer platforms.
Prior to joining SunPower, Jorg was an executive partner at Accenture, a global management consulting, technology services and outsourcing company. During his 20-year tenure, Jorg was responsible for Accenture’s global business relationships with HP and led the Clean Tech and Sustainability Practice for Accenture’s Communications and High Technology Division. He was instrumental in driving large scale change programs for prominent high-tech companies such as Apple, Autodesk, Cadence, Hitachi Data Systems, Intuit, Sun Microsystems, and Toshiba.
Jorg has a bachelor’s of science degree in electrical engineering from the University of California, Los Angeles.
