Tom is the Chief Operating Officer of Zendesk, a cloud-based provider customer service and engagement platform with nearly half a billion dollars in revenue. Tom joined Zendesk as Chief Information Officer, and has transferred many of those responsibilities to his role as Chief Operating Officer. In addition to IT, security, and analytics, Tom is primarily responsible for operations, go-to-market, and customer-facing functions.
Before joining Zendesk, Tom was the Executive Vice President of Global Product Operations and Chief Information Officer for Gap. Prior to Gap, Tom was the Senior Vice President and Chief Information Officer at L-Brands. Additionally, Tom invests in and advises a number of technology startups.
Tom received his Bachelors of Science in Systems Science from the University of West Florida.
Tom currently serves on the board of the Big Brothers Big Sisters of the Bay Area.
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Cathie is the Senior Vice President and Chief Information Officer at PSAV, the world’s largest event experiences company. As CIO, Cathie is responsible for ensuring that PSAV has the information solutions to improve effectiveness and efficiency in delivering services to customers.
Before joining PSAV, Cathie was the Executive Vice President and Chief Information Officer at the Hub Group. Prior to joining the Hub Group, Cathie held a number of executive IT positions at Motorola, including several divisional Chief Information Officer roles, and, most recently, Corporate Vice President of their Global Solutions and Services Operations. Before Motorola, Cathie was the Senior Vice President and Chief Information Officer at Tellabs. Cathie began her career at AT&T.
Cathie received her Bachelor of Science in Electrical Engineering from Purdue University and her MBA from the University of Chicago.
Cathie serves on the board of Northwestern Memorial Health Care.
Randy is the Senior Vice President of Global Information Technology and Chief Information Officer of General Motors, a Fortune 10 company with revenues exceeding $145 billion. As CIO, Randy is responsible for the global IT strategy and all the IT assets, and serves as a member of the executive leadership team. Since becoming CIO in 2012, Randy has lead a major transformation which has dramatically changed the company’s approach to IT.
Prior to joining General Motors, Randy served as the Executive Vice President and CIO of HP. Before joining HP, Randy spent six years at Dell where he was Senior Vice President and CIO. Earlier in his career, Randy spent 22 years at Walmart where he held many positions, eventually working his way up to Senior Vice President and Chief Information Officer.
Randy received his Bachelor of Science in Mathematics from The University of Arkansas, Fayetteville.
Randy serves on the Board of Directors for Dun & Bradstreet.
Stephen is the co-founder and CEO of Chronicle, a cybersecurity company born out of Alphabet’s Moonshot factory X (formerly Google X) that aims to “10X the speed and impact of security teams by making it easier, faster, and more cost-effective for them to capture and analyze security signals that have previously been too difficult and expensive to find.” As CEO, Stephen is building the team, setting the vision and strategy, and developing relationships with potential customers.
Prior to founding Chronicle, Stephen was a senior leader and advisor at X. While at X, Stephen explored the potential for a cybersecurity moonshot and developed the concept for Chronicle. Stephen’s collaboration with X grew out of his position as Executive in Residence at GV (formerly Google Ventures), where he was a resource and mentor to the entrepreneurs of the fund’s portfolio companies. Prior to joining Alphabet, Stephen was the Chief Operating Officer of Symantec. Prior to Symantec, Stephen was the President of Digital, Marketing, and Operations at Best Buy. Before Best Buy, Stephen was the Chief Information Officer and GM of Digital Ventures at Starbucks. Prior to Starbucks, Stephen held a number of IT leadership roles at Corbis, Yahoo!, CNET and Sun Microsystems.
Stephen received a Bachelor of Science in Political Science from the University of Oregon, and an MBA from San Francisco State University.
Pawan is the Executive Vice President and Global Chief Information and Technology Officer of Foot Locker, the $7.7 billion footwear retailer with 3,310 stores in 24 countries. As CIO and CTO, Pawan oversees the global information technology functions and infrastructure, and provide leadership and vision to align technology with strategic business initiatives. He is also responsible for digital marketing and the customer experience across touchpoints, optimizing the supply chain to meet changing customer expectations, and creating memorable experiences that promote customer loyalty.
Prior to joining Foot Locker, Pawan was Vice President of Digital and Marketing Technologies and Services Platforms at Target, where he led the eCommerce, Mobility, Cloud and API Platform teams. Before Target, Pawan spent a decade at Verizon Wireless, most recently as Senior Director of Architecture and Product Engineering.
Pawan received a Master’s of Science in Software Engineering and Computer Applications from the Government College of Engineering, Aurangabad, and an MBA in Strategy and Management Information Systems from Kent State University’s Graduate School of Management.
Srini is Chief Technology Officer and Chief Information Officer of Magellan Health, a $3.75 billion managed healthcare company with the Massive Transformative Purpose of leading humanity to healthy, vibrant lives. As CTO/CIO, Srini leads the technology strategy and operations team to deliver innovative technology and data-enhanced products and services that improve patient outcomes.
Prior to joining Magellan Health, Srini was the President and CEO of NTT, a startup focused on building multi-sided platforms for digital business. Prior to NTT, Srini spent a short time at Hewlett Packard Enterprise as General Manager and Global Practice Leader of Strategic Enterprise Services. Prior to HPE, Srini was SVP CIO and CTO of Nationwide Insurance where he oversaw an annual IT budget of $1.2 billion. Before Nationwide, Srini spent nearly a decade at IBM Global Services.
Srini earned a Bachelor of Science degree in Physics from the University of Madras, a Master’s degree in Computer Science from the University of Bombay, and a Master’s degree in Business Administration from Ohio State University. As a lifelong learner, Srini has also received executive education on systems thinking and design thinking from Stanford University’s d.school, and clean energy and innovation from MIT’s Sloan School of Management. Srini has also completed the Executive Program at Singularity University.
Among other topics, Anil discussed the following with Metis Strategy:
Anil is the former Corporate Executive Vice President and Chief Information Officer of SunTrust Bank, having retired in March 2018 after six years with the company. While at SunTrust, Anil led a transformation effort that saw the consolidation of the company’s digital efforts, as well as the implementation of a new operating model to align IT to the business.
Prior to joining SunTrust as CIO, Anil had a long career in consulting. Anil spent over nine years as a Partner at IBM, and spent fifteen years at PWC prior to that.
Anil sits on the advisory board of several growth-stage startups including Fenergo, Mirantis, Skytap, and Tricentis.
Anil earned a Bachelor of Science degree in Electrical and Electronic Engineering from the Imperial College London, as well as a Masters of Science in Management Science and a Masters of Philosophy in Management Science, both from the Imperial College Business School.
Among other topics, Vince discussed the following issues with Metis Strategy:
Vince is the Senior Vice President, Digital and Chief Information Officer of United Technologies Corp. (UTC), an industrial conglomerate and military contractor with over $57 billion in revenue. Since joining UTC in June of 2016, Vince has been responsible for the strategic direction of the company’s global IT operations, including the continued implementation of UTC’s digital strategies, and identifying opportunities that harness and leverage data to create value for customers and increase UTC’s operational efficiency.
Prior to joining UTC, Vince held a number of executive positions as General Electric, including most recently as Chief Operating Officer for GE Digital. Prior to the COO role, Vince was the General Manager, Cloud Services & CIO of GE Digital. Before GE Digital, Vince spent time as both the CIO & Lean Leader and CIO & Quality Leader of GE Power. Prior to GE Power, Vince was the CIO of GE Corporate.
Vince earned a Bachelor of Science in Information Systems and Marketing from the State University of New York at Albany
Among other topics, Naresh discussed the following issues with Metis Strategy:
Naresh is the Chief Information Officer of HP, Inc., a $52 billion company focused on printing, personal systems, and 3D additive manufacturing, which some refer to as the founding company of Silicon Valley. As CIO, Naresh leads HP global IT strategy and operations, and is responsible for application development, data management, technology infrastructure, cyber and product security, data center operations, and telecommunication networks.
Prior to becoming CIO of HP, Naresh was the CIO of HP’s Printing and Personal Systems Group. Prior to HP, he was the CIO of Palm Computing Inc. Earlier in his career, Naresh held various IT leadership roles at Agilent Technologies and HP’s Medical Products Group.
Naresh earned a Bachelor of Science degree in Computer Science and an MBA, both from the Illinois Institute of Technology in Chicago.
Among other topics, Manjit discussed the following issues with Metis Strategy:
Manjit is the SVP and CIO of The Clorox Company, a consumer packaged goods company with $6 billion in revenue. As CIO, Manjit is responsible for the company’s information technology organization and directing the company’s strategic technology initiatives. Manjit is also on the Clorox Executive Committee.
Manjit joined The Clorox Company in November 2014. Prior to joining The Clorox Company, Manjit led the industry solutions group at Box Inc., where he was responsible for aligning strategies with key customers across different industries. Prior to Box Inc, Manjit served as CIO for Las Vegas Sands, and was CIO of Chiquita Brand International before that. Manjit served as a regional CIO for Gillette in Singapore. Early in his career, Manjit worked for Procter & Gamble, where he pioneered the company’s digital marketing footprint and set up early e-commerce capabilities.
Manjit received a Bachelor of Science degree in mathematics and computer science from the State Univeristy of New York at Binghamton and a Master of Science degree in computer science from Indiana University.
Manjit is an Advisory Board Member at several organizations including Greylock Partners, DocuSign, CipherCloud, among others.
I recently caught up with Manjit by phone from his office in Oakland, California, and our conversation covered World Class IT Principle One, People, as Manjit discussed the importance of upgrading Clorox’s skill mix by bringing in people with new skills and perspectives from both inside and outside the CPG industry; and Principle Four, IT and Business Partnerships, as Manjit highlighted IT’s central position in Clorox, and the ways in which they collaborate with various departments to connect dots and identify opportunities that others may have missed.
