373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. He cites that if you are the leader of a technology company in today’s world, it is your responsibility to change how the organization builds and develops products. To do this, Matt is focused on constantly identifying key technology enablers to help Travelport set itself apart. We also discuss the value of the cloud, the importance of quickly digesting and managing data, Travelport’s focus on the customer experience, and a variety of other topics.
Matt is the CIO of Travelport, a UK-based travel and technology company and one of the three major Global Distribution System operators. As CIO, Matt is responsible for leading all aspects of Travelport’s technology organization and for the technical delivery of its Travel Commerce Platform. Prior to Travelport, Matt spent 14 years as a CIO at HP.
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Intuit’s incoming CEO Sasan Goodarzi stresses the importance of a strong culture and why it is critical to deliver to your customers quickly. Since its founding in 1983, it has been Intuit’s goal to innovate, empower its employees, and remove obstacles so that they can best serve customers. Intuit was recently recognized as the thirteenth best place to work by Fortune Magazine, which Sasan credits to the employees’ willingness to do anything to help others achieve greatness for customers. We also discuss Sasan’s view on artificial intelligence, why the CIO role was his favorite, and how Sasan’s career ambitions have changed over time.
In January, Sasan will become `CEO of Intuit, the $6 billion business and financial software company known for products such as TurboTax, Quickbooks, and Mint. Prior to being named CEO, Sasan has held a variety of leadership roles during his 14 years with Intuit, including CIO. In preparation for the CEO role, Sasan has rolled out a one hundred day onboarding plan, and he has gone on an extensive listening tour focused on how Intuit can create a stronger culture, deliver better for its customers, and develop more opportunities for the company.
Schneider National CIO Shaleen Devgun asserts that in the age of instant gratification, every company must be a technology company regardless of industry. Even as a trucking company, Shaleen highlights how Schneider’s ability to present timely information is crucial for their success, and how every aspect of Schneider’s value chain is impacted by technology. We also discuss how great competitors can make great customers, how they leverage technology to optimize load assignments from 373 trillion combinations, and the relationship between the CIO and VC communities.
Shaleen is the Chief Information Officer of Schneider National, a premier transportation and logistics provider with revenues exceeding $4 billion. Along with traditional CIO responsibilities, Shaleen has accountability for the companies business transformation, logistics engineering, and corporate venturing efforts. Shaleen was recently the recipient of the Forbes CIO Innovation Award, which highlighted the company’s in-cab telematics toolset.
Red Hat CIO Mike Kelly discusses Red Hat’s strategic priorities and mission to become the default choice for next-generation IT, which culminated in the massive IBM deal that could reshape the cloud landscape. We also discussed how IT differentiates itself within a technology organization, how the company’s Red Hat on Red Hat approach enables IT to be the first and best customer of their products, and how Red Hat engages with the CIO community to learn from their different experiences.
Mike Kelly is the CIO of Red Hat, which was recently acquired by IBM for $34 billion in what is the third largest tech acquisition of all time. As CIO, Mike has a wide variety of responsibilities, from overseeing infrastructure and enterprise architecture, to data and analytics, to the associate experience. Mike joined Red Hat from pharmaceutical giant McKesson, currently number five on the Fortune 500, where he was CIO of CIO of McKesson US Pharmaceuticals.
Art is the Senior Vice President and Global Chief Information Officer of Lenovo, a Chinese multinational technology company with headquarters in Beijing, China. As CIO, Art manages teams in both the US and China, and is responsible for the overall delivery of information services, digital technology, and business transformation. Prior to Lenovo, Art spent over eight years as a consultant at McKinsey.
In this interview, Art asserts that as digital disruption accelerates, CIOs must lead the way in showing the organization how technology can be embedded into the business, and how technology can create new opportunity for companies and their customers. We also discuss Lenovo’s IT roadmap, the commonalities and differences between working in the US and China, the three intersecting elements of a business transformation, among other topics.
Kimberly is the Chief Operating Officer of Fannie Mae, a Fortune 25 company with revenues exceeding $112 billion. As COO, Kimberly is responsible for overseeing the company’s technology, operations, innovation, data, and strategic execution functions. Previously, Kimberly held a variety of roles in her twelve years with the company, including Chief Risk Officer and Chief Credit Officer.
Prior to Fannie Mae, Kimberly was the Director of Fixed Income Sales at the Investment Bank, Credit Suisse. Before Credit Suisse, Kimberly was an equity trader at D.E Shaw & Co.
Kimberly received a Bachelor of Arts in Economics from Princeton University, and an MBA in Finance and Economics from Columbia Business School.
Kimberly serves as a Director on the Board at Calvert Impact Capital.
Steve is the Chief Information Officer of FINRA, a non-governmental organization that regulates member brokerage firms and exchange markets, such as the New York Stock Exchange. As CIO, Steve focuses on building surveillance systems that assist the company’s staff in examining firms and regulating the markets.
Prior to FINRA, Steve was the Co-CIO at Citibank. Before Citibank, Steve was the Executive Vice President, Chief Information Officer, and the Head of Operations and Technology of the NASDAQ. Prior at the NASDAQ, Steve held the same roles at the Chicago Stock Exchange. Before the Chicago Stock Exchange, Steve worked as a Managing Principal at IBM. Steve began his career with KPMG.
Steve received his Bachelors of Science in Computer Science from Northern Illinois University and his MBA from the University of Chicago’s Booth School of Business.
Mike is a General Partner at Index Ventures, where he helped establish the firm’s San Francisco office. As a Partner, Mike is responsible for investing in early-stage companies, with a focus on open-source and SaaS companies.
Prior to Index Ventures, Mike was the Chief Executive Officer of Joost. Before Joost, Mike held multiple executive positions at Cisco Systems, most recently as Senior Vice President and GM of the Routing and Service Provider Group, and before that, as the company’s first Chief Strategy Officer. Prior to Cisco, Mike worked as a Product Development Engineer at Hewlett-Packard.
Mike received his Bachelor of Science in Medical Engineering, his Master of Science in Manufacturing Systems Engineering, and his MBA from Stanford University.
Mike currently serves on the board of 16 public and private companies, including Fiat Chrysler.
Albert is the Chief Operating and Technology Officer at Pearson, the 174-year-old, £4.5B British education and publishing company. In this role, Albert has been responsible for overseeing the company’s multi-step digital transformation, as well as procurement, supply chain, customer service, and real estate.
Prior to joining Pearson, Albert was the Group Chief Information Officer at Vodafone. Before Vodafone, Albert was the Chief Information Officer at Nortel Networks.
Albert received his Bachelor of Science in Electronic Engineering at South Devon College of Arts and Technology and his MBA from Exeter University.
Bask is the EVP Dell Digital and Chief Information and Digital Officer Dell and VMware. In those roles, he oversees the critical technology systems supporting some of the world’s largest global business and commerce operations. He is also responsible for driving Dell and VMware’s digital transformation to accelerate outcomes; deliver world-class experiences; and share the team’s best practices using technologies, services and solutions from both companies.
Prior to working at Dell and VMware, Bask was the Group Senior Vice President of Business Operations and the Chief Information Officer of Juniper Networks. Before Juniper Networks, Bask was the Group Chief Information Officer of Honeywell. Prior to Honeywell, Bask was a divisional Chief Information Officer of GlaxoSmithKline.
Bask received his Bachelors of Science in Engineering from Annamalai University as well as his Masters of Science in Computer Science from the Florida Institute of Technology.
