Among other topics, Duane discusses the following issues with Metis Strategy
Duane is the chief information officer of Marquette Group and USMotivation. Marquette Group specializes in generating qualified, measurable leads by promoting national brands through print and online Yellow Pages, interactive advertising, and direct mail. USMotivation is a full-service incentive management company focusing on incentive strategies and awards, group travel and meetings, creative communications, and business analytics – www.usmotivation.com .
Prior to his current position, Duane worked for Harrah’s Entertainment, where he was Director of IT Program Management, Director of IT Integration during Harrah’s acquisition of Caesars Entertainment, and he joined Harrah’s as the Executive Associate to CIO, Tim Stanley.
Prior to his time at Harrah’s, Duane was a Manager in the Strategy & Technology practice at A.T. Kearney, and a Systems Engineer at EDS.
Duane graduated with a BA in Mathematics from Western Michigan University, and with an MBA from the Kelley School of Business at Indiana University.
Podcast: Play in new window | Download
Subscribe: Apple Podcasts | Spotify | Amazon Music | Android | Podcast Index | Deezer | Youtube Music | RSS | More
Among other topics, Karl discusses the following issues with Metis Strategy
Karl is the CIBC Professor of Entrepreneurship and e-Commerce at the Wharton School of the University of Pennsylvania. He also holds an appointment as Professor of Mechanical Engineering at Penn.
Karl’s research is focused on innovation, entrepreneurship, and product development. He is the co-author of Product Design and Development (4th Edition, McGraw-Hill, 2008), a textbook used by a quarter of a million students worldwide. His most recent book is Innovation Tournaments (Harvard Business Press, 2009)
He is the winner of many teaching awards, including the Anvil Award, the Miller-Sherrerd Award, and the Excellence in Teaching Award at The Wharton School. At Penn, he co-founded the Weiss Tech House and the Integrated Product Design Program, two institutions fostering innovation in the university community. In addition to his academic work, Karl has led dozens of innovation efforts for medical devices, tools, computer peripherals, food products, web-based services, and sporting goods. As a result of this work, he holds more than 20 patents.
Karl is also founder of Terrapass Inc. and Xootr LLC, and he currently serves on the boards of several technology-based companies. He holds bachelors, masters, and doctoral degrees in mechanical engineering from MIT.
Among other topics, Mark discusses the following issues with Metis Strategy
Mark is the Director of Technology Initiatives in the Center for Research on Technology and Innovation at the Kellogg School of Management, and he is the Managing Partner of Agile Insights LLC, a marketing and IT consultancy. The focus of this interview is Mark’s new book, Data-Driven Marketing: The 15 Metrics Every Marketer Should Know, which was published in February by Wiley Press.
Mark directs multiple Kellogg executive programs including the CIO/CXO Kellogg Technology Strategy Summit series, and the open enrolment programs Strategic Data-Driven Marketing and Driving Strategic Value from IT. He also teaches the Kellogg executive MBA course Strategic Data-Driven Marketing and has taught custom executive programs at organizations including Microsoft, DuPont, Sony, Nissan, Philips, and the CIA. His consulting practice focuses on enterprise performance management, unlocking business value from marketing and IT, and data-driven marketing strategy and execution.
Mark has a Ph.D. in theoretical physics from Drexel University and an MBA from the Kellogg School of Management.
Among other topics, Jay discusses the following issues with Metis Strategy
Jay is the chief information officer of the Atlantic Media Company, a privately-held publisher of some of the most influential media outlets in America, including the 150-year-old Atlantic Monthly, the National Journal, and Government Executive. The enterprise reaches 1.5 million opinion leaders and decision makers across the ranks of business, politics, government, media, and academia. In his role as CIO, Jay heads all technology efforts, including a rapidly expanding web-development operation.
Prior to his time at Atlantic Media, Jay held the role of director of digital media at National Public Radio, where he oversaw application development, systems infrastructure, and audio production at their online properties. He also spent eleven years at Tribune Media Services, the content-licensing and entertainment-data aggregation unit of Chicago-based Tribune Company, where he rose to the level of vice president for technology. Jay has also served as General Manager for NewsCom, a web-based photo-licensing business.
Jay holds an MBA from Northwestern University’s Kellogg School of Management and a bachelor of science degree from the University of Pennsylvania.
Among others, Peter discusses the following topics
Purchase this book from
Chosen as third among “The Best IT Business Books of 2009” by CIO Insight
“What’s unique about this book is that it’s not only a must-read for the CIO (and everyone else in an IT department); it’s for anyone associated with the technology industry. If you are a manufacturer, seller, or service provider of technology, you will gain insight into what makes an IT department world class.” – CIO Digest
“The new book World Class IT (Jossey-Bass, 2009), by consultant Peter A. High, provides solid, timeless advice for CIOs trying to manage IT for business success.” – Mitch Betts, Computerworld Book Review
Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon.
What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT, recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement.
Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners
The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT’s performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them.”
Among other topics, Tim discusses the following issues with Metis Strategy
Until February of 2009, Tim was the CIO and Senior Vice President of Innovation, Gaming, & Technology for Harrah’s Entertainment. Over the last 10 years, he succeeded in enabling Harrah’s to become the largest provider of branded casino entertainment in the world. As the company’s Chief Innovation Officer he led multi-disciplinary teams focused on the creation and execution of new business initiatives and next-generation marketing, gaming, hospitality, service and technology innovations throughout the company. As SVP of Enterprise Gaming he was responsible for the strategy, product development, marketing & merchandising, revenue management, service delivery and financial performance of the company’s slots, tables and various other gaming products and operations domestically and abroad. As CIO & SVP of Information Technology he was responsible for the strategy, architecture, program management, development, support and operations of the entire portfolio of Harrah’s World-Class IT-enabled business systems, including Harrah’s award-winning marketing, operational and business-intelligence capabilities in the US and abroad. He and his teams have been perennially honored as one of the most innovative, successful and “Best Places to Work” in business and IT via the many awards and recognitions received.
Prior to joining Harrah’s, Tim was a partner with consulting firms USWeb and marchFIRST, the CIO of National Airlines. He has also held various leadership positions in the U.S. and overseas in the areas of IT, marketing, operations, R&D and consulting with Intel Corporation, Optima/KPMG, JetBlue Airlines, InnovaTech and Kimberly-Clark Corporation. Tim began his career as a U.S. Air Force officer, responsible for advanced missile guidance system technology projects and some of the original Global Positioning System (GPS) integration efforts in the US and abroad.
Currently, Tim is the President of Tekexecs – an executive advisory service and consultancy, and CXO of Innovatects – a business innovation and execution firm. Tim also lectures on Business, Innovation & Technology as an adjunct professor at the Paul Merage School of Business at UC Irvine, and is an Informatics Advisory Board founding member at UNLV.
Among Tim’s many honors, he was named Information Week’s “Chief of the Year” for 2007/08 for his unique Innovation, Business and IT roles and achievements. He has also been recognized by InfoWorld, Interactive Week, CIO Magazine, and CIO Insight.
Tim holds graduate degrees in International Business and Technology Management from Thunderbird (GSM) and Arizona State University, and a BS degree in Engineering from the University of Washington.
Among other topics, Jeff discusses the following issues with Metis Strategy
Jeff is the Chief Information Officer for Kroll, the risk consulting and technology division of Marsh & McLennan (MMC). Kroll provides a broad range of investigative, intelligence, financial, security and technology services to help clients reduce risks, solve problems and capitalize on opportunities. Headquartered in New York, Kroll serves a global clientele of law firms, financial institutions, corporations, non-profit institutions, government agencies, and individuals. In his role as CIO, Jeff oversees the firm’s global information technology systems and services, and drives strategies to realize operational efficiencies. Additionally, Jeff collaborates with business leaders to develop and execute long-range global IT plans.
Jeff joined Kroll in March 2007 from Ecolab Inc., where he served as Vice President of IT Business Operations and Vice President of Global Operations. Prior to Ecolab, Jeff was vice president of IT at Catalina Marketing, Director of IT at Dell Computer, Vice President & CIO at Essilor of America, and Senior IT Manager at Bausch & Lomb.
Jeff received a Bachelors degree in computer science from Rochester Institute of Technology, and holds an MBA from the University of South Florida. He also attended West Point Military Academy.
Among other topics, Joey discusses the following issues with Metis Strategy
Joey is Vice-President of Information Technology for Magna International. She has global responsibility for Magna IT and is also chair of the Magna IT Council, which is the governance board for all IT activity within Magna International. Prior to her current position, Joey was Director of IT for Magna Donnelly. She also served as Manager of Global Infrastructure and Manager of Global Support for Donnelly Corporation. Her area of expertise focused on building effective virtual teams to support the global enterprise. Joey has also served as Project Manager and Divisional Manager at Clark Equipment, where she designed and implemented systems for Clark’s international manufacturing facilities and dealer network. Joey’s other experiences include technology and business consultant to Western Michigan University and independent consulting for Fortune 500 corporations and a number of other organizations.
Joey has a B.A. degree in Anthropology from Albion College and a M.A. degree in Sociology Anthropology from Oberlin College.
Among other topics, Mike discusses the following issues with Metis Strategy
Mike is the chairman, president, and chief executive of Dallas-based Pegasus Solutions, a global leader in providing technology and services to hotels and travel distributors. Mike joined Pegasus as chief operating officer after his time at Best Western International, Inc., where he was chief information officer and senior vice president of distribution, responsible for worldwide systems development and management. Before joining Best Western, Mike was a senior vice president at Cendant Corp., where he implemented the largest-ever hotel technology rollout. Previously, Mike worked for Super 8 Motels where he was executive vice president of operations, heading IT, reservations, corporate travel, guest service, convention planning, corporate and franchise insurance and facilities management. He also was vice president for management information systems and reservations at HFS Inc.
Mike holds a bachelor of science degree in accounting and information systems from Northern State University, Aberdeen, S.D.; and a master of science degree in information systems from Colorado State University. He is the past chairman and current member of the e-commerce committee of the American Hotel & Lodging Association. From 2000 to 2005, he served as chairman of the Open Travel Alliance (OTA) and has been recognized as one of the leading CIOs in the hospitality industry.
Among other topics, Gregor discusses the following issues with Metis Strategy
Gregor retired as CIO from Capital One in late 2007 where he led an industry-recognized technology team that was pivotal to Capital One’s diversification and innovation strategies. The company transformed itself from a mono-line credit card supplier to one of the top 10 diversified banks in the United States – re-inventing nearly all of its processes along the way.
Together with his teams, Gregor has been recognized through dozens of awards, including multiple CIO 100 awards, several years in Computerworld’s “Best places to work in IT,” and the top rank in the InformationWeek 500. Gregor himself was named one of the “Most Influential persons in Information Technology” by eWeek, “One of the Hottest CIOs in Financial Services” by Future Banker, and one of the “Top 20 Most Influential Financial IT Executives” by the CIO Forum. In 2007, Gregor was inducted into the CIO Hall of Fame by CIO Magazine.
Prior to Capital One, Gregor headed up Operations and Technology at the NASDAQ Stock Market during both the dot.com boom and 9/11. He worked at Citibank before that as Chief Technology Architect for the Corporate Banking division and Managing Director in the Advanced Development division. He also served in key strategic and management positions at Perot Systems, NeXT Computer, and Hewlett-Packard.
Gregor is an active environmentalist and was the founding executive sponsor of Capital One’s Environmental Council. He is a director for the Corporate Executive Board and for the National Wildlife Federation. He is currently working on several projects to create more sustainable solutions combating global warming and poverty.
