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Among other topics, Dan discusses the following issues with Metis Strategy:

 

Dan Fallon’s Biography

Dan is the Chief Technology Officer at Navistar, Inc., the operating company of Navistar International Corporation, one of the world’s largest truck and engine manufacturers.  Dan joined the company in 2008.

As CTO, Dan is responsible for driving innovation and technology capabilities that support Navistar business strategy.  This includes simplifying Navistar’s IT environment, integrating core systems and processes, and empowering end users.

Prior to his time at Navistar, Dan spent over 20 years at Andersen Consulting / Accenture as a senior executive in the company’s Technology Services organization working across a variety of industries.

Dan also serves on the boards of Junior Achievement of Chicago, Illinois Institute of Technology’s School of Applied Technology, and the Chicago chapter of the Society of Information Managers.

Dan holds Bachelor’s degrees in economics and computer applications from the University of Notre Dame.

Among other topics, David discusses the following issues with Metis Strategy:

 

David McCue’s Biography

David is the Chief Information Officer of Computer Sciences Corporation (CSC).  In that role, David directs the global IT staff, and his accomplishments include managing the litigation eDiscovery support practice for CSC’s general counsel, consolidating and re-platforming email infrastructure, and overseeing the overall security posture of the company (cyber, physical, etc.).

Previously, he was CSC Healthcare’s Chief Information and Resource Officer, CSC’s Corporate Vice President for Application Portfolio Management, and American Practice Management’s Chief Information and Resource Officer. Also, David was a Director at Andersen Consulting.

David is a member of the SAP Professional Services Advisory Board and an Adjunct Professor at Robert H. Smith School of Business, University of Maryland.

David has a Bachelor’s Degree in Organizational Behavior and Industrial Relations from Rider University, and an MBA from the Stern School of Business at NYU.

 

Among other topics, Curt discusses the following issues with Metis Strategy:

 

Curt Edge’s Biography

Curt Edge was named CIO of The First Church of Christ, Scientist, the Christian Science Publishing Society, and the Christian Science Monitor in May of 2005. Before being named CIO, Curt had served as the CTO since 1998. Prior to his work at the Church, Curt spent ten years in Supercomputing , beginning at the Advanced Scientific & Engineering Computational Center for the Navy in Newport, Rhode Island, and ending at the North Carolina Supercomputing Center. Curt has been the Co-Principal investigator on several National Science Foundation (NSF) grants, including the Carolina’s Summer Institute for Computational Science. Curt has also served on the Board of Directors for the Shodor Education Foundation located in Durham, North Carolina, which focuses on computational science education.

Among other topics, Patrick discusses the following issues with Metis Strategy:

 

Patrick Thompson’s Biography

Patrick is the Executive Vice President of Administration and Chief Information Officer of Amedisys, a $1.5 billion dollar healthcare company that provides home health services to the chronic, co-morbid, aging American population.

Prior to his time at Amedisys, Patrick was the Executive Vice President and Chief Administration Officer of The Shaw Group, Inc., a Fortune 500 engineering, technology, construction, fabrication, nuclear, environmental and industrial services company. He had previously held CIO responsibilities at that company, as well. Prior to his time at the Shaw Group, Patrick served as Senior Vice President and Chief Information Officer with Turner Industries, and also spent time as a Managing Director at Accenture.

Patrick has bachelor’s degree in accounting from Louisiana State University.

Among other topics, Lyn discusses the following issues with Metis Strategy:

 

Lyn McDermid’s Biography

Lyn is the Senior Vice President and Chief Information Officer of Dominion Resources.  She has held that position since January of 2001, making her an unusually long-tenured CIO.

She joined the energy industry with Virginia Power in 1982, rising to the position of CIO in 1998.

Lyn is the chair of the board of directors of the Federal Reserve Bank of Richmond, chair of the board of trustees of Mary Baldwin College and chair of the board of directors of RichTech, among other boards upon which she serves.

Lyn was named to Computerworld’s list of “Premier 100 IT Leaders for 2004,” won the 2008 Executive Women in Business Achievement Award, and received the 2010 Outstanding Woman Award in the Business category from the YWCA of Richmond.

Lyn received her bachelor’s degree in business from Mary Baldwin College and earned her master’s degree in business administration from the University of Richmond.

Among other topics, Tom discusses the following issues with Metis Strategy:
  • The lessons learned from AmerisourceBergen’s business transformation through the world’s broadest SAP implementation about creating an integrated, communicative, and collaborative environment between IT and business partners
  • As technology becomes more intellectually accessible to business partners, the need to be ahead of the consumerization of IT curve in order for IT to remain relevant
  • The new skills IT teams should recruit and nurture, including the “emotional quotient”, the ability to build trust and communicate, the aptitude for integration as building in-house declines, and strength in sourcing, governance, and vendor management
  • AmerisourceBergen’s near-term priorities around rolling out their customer online ordering enhancements, new enhancements to SAP around reporting, bring your own device, and stabilizing their “Integrated Business Services” team that leads the SAP-enabled business transformation
  • Eye on the trends: The relief brought on by “bring your own device” to get IT out of the device game, cloud computing, and how “gamification” can be used to apply gaming concepts into the work environment in order to improve adoption and use of new technology

 

Tom Murphy’s Biography

Tom is the Senior Vice President & Chief Information Officer for AmerisourceBergen, an $80 billion pharmaceutical services provider.  In May 2008 he was assigned the additional responsibility for leading the company’s SAP-enabled Business Transformation (BT) program.

Prior to his time at AmerisourceBergen, Tom was the CIO of Royal Caribbean Cruises, the CIO of Bristol Hotels & Resorts, as well as having had IT leadership positions at Cendant Corporation, Omni Hotels, Interstate Hotels, and at Marriott Corporation.

Tom has received many accolades including being named a Top 10 Breakthrough Leader at the Global CIO Executive Summit in 2011, as well as being elected to the CIO Magazine Hall of Fame in 2010.

Tom has an BA in English from the University of Richmond.

 

Among other topics, M.S. discusses the following issues with Metis Strategy:
  • How the average CIO is not yet considered an innovator because of the lack of pedigree in the organization, IT is often not nurtured the way other functions are, and the CIO if often preoccupied with day-to-day operations
  • The way in which CIOs can foster innovation by engaging and being more collaborative with business partners on business issues, establishing familiarity with the business model and sharpening their business acumen
  • How creating a culture of innovation involves taking on experiments and creating space to take risks, supported with a governance process that assesses the success and lessons learned and treats innovation iteratively like a marathon taken in 400 meter sprints
  • The importance of recruiting individuals who are passionate and curious about the intersection of business and technology, while providing staff with a sense of urgency through exposure to the competitive pressures of the marketplace
  • The danger of creating a single group solely responsible for innovation, leaving others in the organization to rely on the selected few to think of all of the opportunities and challenges in the company
  • Eye on the trends: Cloud based architecture and systems providing the “democratization of capabilities” for small and medium- sized businesses, and the organization’s ability to understand the talent they have through the lens of the ecosystem in which they operate

 

M.S. Krishnan’s Biography

M.S. is the Joseph Handleman Professor of Information Systems and Innovation and Professor of Business Information Technology at the Ross School of Business of the University of Michigan. He is also the Faculty Director for India Initiatives at the Ross School of Business. He has co-authored the bookThe New Age of Innovation: Driving Co-Created Value with Global Networksco-authored by the late Professor C. K. Prahalad. The Economist and BusinessWeek magazine named this book as one of the Best Books on Innovation in 2008.

His research interest includes Business Innovation, Corporate IT Strategy, Business Value of IT investments, Metrics and Measures for Business Process and Software Quality, Productivity and Customer satisfaction. In January 2000, American Society for Quality (ASQ) selected him as one of the 21 voices of quality for the twenty first century. In 2004, he was selected as one of the top thinkers on Business Technology by Optimize Magazine based on their reader surveys.  His articles have appeared in Harvard Business Review, The Wall Street Journal, Financial Times, Information Week, Sloan Management Review, among many others. M.S. consults to companies such as Ford Motor Company, NCR, IBM, and Nestle.

M.S. received his degrees in Mathematics and Computer Applications from the University of Delhi, India and Ph.D. in Information Systems from Carnegie Mellon University, where he was awarded the ICIS Best Dissertation Prize for his Doctoral Thesis on “Cost and Quality Considerations in Software Product Management”.

 

Among other topics, David discusses the following issues with Metis Strategy:
  • The way in which Owens Corning leverages shared services across its global operation in order to drive down cost, enable global growth and business process improvement, and accelerate acquisitions
  • How leverage for shared services generally focuses on non-customer facing technology, while decisions for non-standardization are driven by regional regulations and making the customer experience as personal as possible
  • Owens Corning’s use of outsourcing to enable global growth through strategic partnerships that provide scalable expertise in a cost effective way
  • IT’s emphasis on driving revenue in the manufacturing industries that Owens Corning operates in
  • How Owens Corning has managed security while seeing cost savings and increased user satisfaction after instituting its “Bring Your Own Device” policy
  • Owens Corning’s leverage of both its global team as well as its increasingly tech-savvy workforce to explore innovative ideas
  • Eye on the trends: How virtualization and cloud computing enable mobility, drive cost savings, and expedite deployment capabilities; the productivity gains from video; and consumerization of IT and  David’s prediction that IT may eventually no longer provide devices to a company’s employees

 

David Johns’s Biography

David is the senior vice president and chief information officer of Owens Corning, a world leader in building materials and composite systems and solutions.  David leads the Global Information Technology, Global Business Shared Services, & Corporate Services Sourcing organization.  This includes all of Owens Corning’s business shared service centers, manufacturing technology, project portfolio management, sourcing, and information systems.

Before joining Owens Corning in 1994, David was a technology manager with Honeywell, Inc., in the company’s global resource center. Before his tenure at Honeywell, David was director of information services for Time Warner Cable Communications, Inc.

Among the many awards bestowed upon David and his team include his induction into the CIO Hall of Fame in 2009, and his being named one of Computerworld‘s Premier 100 information technology leaders for 2012.

David holds a Bachelor of Science in computer science from The Ohio State University and a Master of Business Administration from the University of Dayton.

 

Among other topics, Jim discusses the following issues with Metis Strategy:
  • Jim’s priorities for future about leveraging World Class IT to propel Chubb in the competitive arms race
  • The collaborative nature of all divisional and corporate CIOs throughout Chubb that collectively lead IT and take ownership of centralized decisions
  • How Chubb leverages the consultative Enterprise PMO to continue the consistent delivery of programs with precision
  • The way in which Chubb recognizes the strategic value IT can provide in being a stabilizing force during uncertain economic times: managing and reducing costs, while also driving growth
  • The importance of becoming business savvy to thrive in the IT department of the future, stabling a level of intimacy with your business partners, and leveraging strategic external partners to yield a whole greater than the sum of its parts
  • Eye on the trends: Three major disruptive technologies- portable devices with enhanced functionality and performance to enable the workforce, big data and the potential for analytics to drive critical business decisions, and cloud computing and its ability to facilitate faster market entry

Jim Knight’s Biography

Jim is the Executive Vice President and Global Chief Information Officer for Chubb & Son.  Jim provides vision and leadership to maximize the usage of information technology to create and maintain leadership for Chubb worldwide.  He has more than 29 years of experience in the delivery and management of information technology mostly in the property and casualty insurance industry.  Prior to his time at Chubb, Jim spent time at Home Insurance Company and at Utica National Insurance Group.

Jim serves on the boards of the Society of Information Management (SIM)-International, the SIM New Jersey Chapter Foundation, and the Association for Cooperative Operations Research and Development (ACORD).

Jim has a B.A. in computer science from Utica College and a Masters of Management Information Systems from Kennedy-Western University.

Among other topics, Carl discusses the following issues with Metis Strategy:

Carl Wilson’s Biography

Until March 31, 2011, Carl was executive vice president and CIO of Marriott International.  In that role, Carl used leading-edge technology to advance the global presence of this $13+ billion company with 3,600 hotels across 70+ countries.

Prior to his time at Marriott, Carl served as CIO and Vice President of Information Resources for Georgia-Pacific Corporation, where he standardized disparate systems during a period of multiple acquisitions.   Prior to that, Carl was senior vice president of  Management Information Services with CIO responsibilities for the Pillsbury Company, which subsequently was acquired by Grand Metropolitan, PLC.

Carl has received multiple recognitions, including his induction into the CIO Hall of Fame in 2007.  He also sits on numerous boards, including those of Global eXchange Services, Inc. and Business Technology Management Corporation.

Carl is a graduate of the University of Minnesota’s Executive Program (M.E.P.), and also earned a Bachelor of Science in Business Administration from Indiana University.