Among other topics, Joe discusses the following issues with Metis Strategy:
Joe Locandro’s Biography
Joe is the IT Director (CIO equivalent) of Cathay Pacific, the flag carrier airline of Hong Kong. Among other responsibilities, Joe leads the strategic positioning and delivery of the airline’s information management and technology requirements, and he is the co-head of the innovation program for the airline. He’ll speak about some of the creative and innovative ideas that his team are developing in this interview.
Prior to joining Cathay Pacific, Joe served at the director of IT at China Light & Power where he focused on IT strategy, strategic systems development, infrastructure, and developing initiatives supportive of business unit missions. Joe has held a number of CIO positions in other industries including entertainment and energy.
Joe is also a member of the Hong KongSAR government’s Digital 21 Strategy Advisory Committee, as well as several other IT related advisory boards for universities and the Hong Kong Computer Society.
Joe holds a bachelor’s degree in Economics and Commerce from University of Melbourne, and a graduate diploma in Marketing from Monash University, also in Melbourne.
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Among other topics, Ed discusses the following issues with Metis Strategy:
Ed Robben’s Biography
Ed is the SVP and CIO at Fossil Group, a global retailer specializing in fashion and accessory products, primarily watches. Among other responsibilities, Ed oversees the technology that supports Fossil’s business operations and develops future technology strategies for the organization, while reporting directly to Fossil’s CEO. He has held the post of CIO since joining the company in 2012.
Prior to joining Fossil, Ed served as the SVP, CIO, and Executive Board Member at J.C. Penney. He also previously served at BNSF and the Feld Group, which was acquired by EDS where he then implemented technology solutions for the NMCI (the largest intranet in the world).
Ed graduated from Oklahoma State University with a Bachelor’s of Science in Electrical Engineering.
Among other topics, Jean-Michel Ares discusses the following with Metis Strategy:
Jean-Michel Ares’s Biography:
Jean-Michel is the Chief Technology and Operations Officer for BMO Financial Group, Canada’s fourth largest financial institution. At BMO Jean-Michel holds accountability for a diverse array of functions such as Corporate Real Estate, Product Operations, and Strategic Sourcing within Technology and Operations, a topic we cover in some depth in this interview. Among other responsibilities, Jean-Michel leads over 7,000 individuals within Technology and Operations to partner with business leaders and use technology as a mechanism to achieve the corporation’s growth targets.
Prior to his tenure at BMO, Jean-Michel served as Senior Vice President and Chief Information Officer for Coca-Cola Company, and as the Vice President and CIO of GE Power Systems.
Jean-Michel graduated with a Bachelor’s and Master’s degree in Electrical Engineering as well as an MBA, all from McGill University in Montreal.
Among other topics, President Fox discusses the following issues with Metis Strategy:
Pres. Vicente Fox’s Biography
Welcome to Metis Strategy’s Forum on World Class IT. I’m Peter High and I am pleased to welcome President Vicente Fox to the broadcast. Mr. Fox is the former President of Mexico, a role in which he served from 2000 to 2006. President Fox is considered an innovative force in enhancing the global presence of Mexico and Latin America in business and technology, topics which we cover in some depth in this interview.
Prior to his tenure as President, Mr. Fox first served as the President of Coca-Cola Mexico rising to that role after beginning as a delivery route supervisor for the company. Under his leadership, Coca Cola became the most popular drink in Mexico, increasing sales by almost 50%. As a politician, Fox was elected as Governor of Guanajuato after first serving in the federal Chamber of Deputies. In 1997, Fox began his campaign for President of Mexico, there years before his eventual election.
In January 2007, Fox announced plans for the construction of Mexico’s first Presidential Library, Centro Fox. As a library, center of advancement for democracy, and museum, Centro Fox has a stated mission of training and developing Latin American leaders based on social values. To date, the center provides a variety of programming and resources that support this mission through policy, social, cultural, and academic initiatives.
President Fox is a graduate of Harvard Business School and received a bachelor’s degree in business administration from Universidad Iberoamericana in Mexico City.
Among other topics, Brian and Dan discuss the following issues with Metis Strategy:
Biography of Brian Watson and Dan Roberts: Brian and Dan are the co-authors of Confessions of a Successful CIO: How the Best CIOs Tackle Their Toughest Business Challenges, one of the latest releases in the Wiley CIO Series. With the book, Watson and Roberts bring forward a variety of stories of innovative CIOs, challenges they faced, and their pragmatic and successful responses, a topic we cover in some depth in this interview. Brian Watson is the former Editor in Chief of CIO Insight and has contributed reporting and analysis to several media outlets focused on IT leadership. Since October, Brian has been Executive Director, iRise Advisor Network & Executive Roundtable Series at iRise. Prior to that, Brian served as Director of Business Outreach for Workforce Opportunity Services (WOS), a charitable organization that helps companies build strong talent pipelines through unique work-study programs. Brian holds a Bachelor of Arts from Bucknell University and a Master’s degree from Northwestern University’s Medill School of Journalism. Dan Roberts is a 30-year veteran of the IT industry and the CEO and President of Ouellette & Associates Consulting, Inc., a leading provider of IT leadership and professional development training services focused on the “human side of technology”. Dan is a contributing author of O&A’s latest book titled Unleashing the Power of IT (Wiley, 2011) and has published numerous articles in industry journals. Dan graduated from the Whittemore School of Business and Economics at the University of New Hampshire, where he received his Bachelor of Science in Business Administration.
Among other topics, Mike discusses the following issues with Metis Strategy:
Mike Gioja’s Biography
Mike is the Senior Vice President of Information Technology and Product Management & Development at Paychex Inc., a leading provider of payroll, human resource, and benefits outsourcing solutions for small to medium-sized businesses. With over 28 years of experience in product management and strategy, Mike is considered an impactful leader among many HR and technology colleagues in the realms of technology integration and emerging technologies, a topic we cover in some depth in this interview. Among other responsibilities, Mike leads an organization responsible for supporting the employee-basic services as well as the back-end capabilities of product offerings for all of Paychex’s internal clients.
Before becoming the Senior Vice President of IT and Product Management, served as Chief Information Officer and Executive Vice President of Products, Services & Operations of Workstream Inc., a firm providing enterprise and mid-market talent management solutions clients. Prior to joining Workstream, Gioja also served as Executive Vice President of Products and Services at Workscape Corporation, a private human resource services company in Marlborough, Massachusetts.
Over the course of his career Mike has held senior leadership positions with companies such as IBM, American Express, Fidelity, SAP, and PeopleSoft.
Mike holds a Bachelor of Science in Computer Science from the State University of New York at Oswego.
Among other topics, Suren discusses the following issues with Metis Strategy:
Suren Gupta’s Biography
Suren is the Executive Vice President of Technology and Operations for Allstate Insurance Company, the United States’ third largest personal lines insurer. Suren is considered an innovative force in enhancing delivery capabilities that support a 24/7 global operation, a topic we cover in some depth in this interview. Among other responsibilities, Suren leads a global organization that delivers innovative and transformational technological solutions for Allstate’s customers, agency owners and employees.
Prior to his tenure at Allstate, Suren served as Group Chief Information Officer and Executive for Wells Fargo, the American multinational banking and financial services holding company, where he was responsible for the re-engineering of the real estate lending division’s service delivery. Under his leadership, new delivery capabilities enabled the field sales force to serve customers more effectively with just-in-time information.
Prior to joining Wells Fargo, Gupta also served as a founding member of the corporate executive team of Airclic Inc., a start-up wireless Internet venture and was senior vice president, informational technology and operations for GMAC Residential, a division of General Motors.
Suren is a graduate of the Advanced Management Program at Harvard Business School and received a master’s degree in computer engineering from West Virginia University, as well as an MBA from George Mason University. In addition to these accomplishments, he serves on the Chicago Public Library Foundation Board as well as the board of the American chapter for Pratham, a nongovernmental organization that provides pre-school education to children in India’s slums.
Among other topics, Stewart discusses the following issues with Metis Strategy:
Stewart McCutcheon’s Biography
Stewart McCutcheon is Chief Information Officer and Executive Vice President of Ecolab, Inc., a global leader in water, hygiene, and energy technologies services. Stewart is considered a visionary in the space of IT integration and transformation, a topic we cover in some depth in this interview. Among other responsibilities, Stewart oversees both corporate and functional information technology across the global company, which includes Ecolab’s operations within the region and its individual business sectors. Previously, Stewart served as Senior Vice President and Chief Information Officer of Ecolab.
Before joining Ecolab through a merger with Nalco Holding Company, Stewart served as the Chief Information Officer of Nalco since joining the company in 2009. In 2010 McCutcheon was named as Nalco’s Chief Productivity Officer, a role in which he was responsible for improving productivity in the supply chain and procurement functions among others.
Prior to joining Nalco, Stewart had also served as Chief Executive Officer and Chief Operating Officer for Acsis, Inc., a leading supply chain software provider. Previously, McCutcheon served as Chief Technology Officer and Chief Operating Officer of Elemica Inc.
Stewart holds a Bachelor’s Degree in mechanical engineering from the University of South Carolina, from which he graduated cum laude.
Among other topics, Eric discusses the following issues with Metis Strategy:
Eric Singleton’s Biography
Eric Singleton is the Chief Information Officer of Chico’s Inc., the international women’s retailer with a portfolio of four brands, Chico’s, Boston Proper, Soma Intimates, and White House | Black Market. Eric is considered a leader in the field of omni-channel retailing, a topic we cover in some depth in this interview. Among other responsibilities, Eric oversees information technology within the enterprise, including but not limited to the desktop, IT and information security, and information delivery.
Prior to his tenure at Chico’s, Eric served as the Chief Information Officer for Tommy Hilfiger Corporation where he held worldwide responsibility for the company’s Information Technology division, and as Senior Vice President of Technologies for AOL, Inc., the multinational American mass media corporation. Among many key responsibilities at AOL, Eric led software engineering where he architected and implemented a unified platform for the discovery, trial, purchase and management of AOL’s Paid Services offerings, while also overseeing AOL’s technology roadmap.
Eric holds a Bachelor’s Degree in computer science and business from the University of Central Florida and is a graduate of the Executive Management Marketing Program at the University of Pennsylvania’s Wharton School of Business.
Among other topics, Colin discusses the following issues with Metis Strategy:
Colin Boyd’s Biography
Colin Boyd is Chief Information Officer and Vice President for Johnson Controls, a multi-industrial Fortune 100 with revenues in excess of $40 billion that operates in the automotive interiors, automotive battery, and building systems market places. As CIO, Boyd is responsible for the entirety of the IT function, including managing an expense budget in excess of $700 million with IT staff throughout more than 80 countries. Boyd also serves as a board and Academic Committee member for the Milwaukee Public Museum.
Prior to joining Johnson Controls in 2008, Colin Boyd previously served in a variety of leadership roles for Sony Ericsson. As IT Director for Sony Europe from 1996 to 2001, Boyd oversaw IT operations for the region as well as implemented a single SAP system to replace multiple national platforms. As Chief Information Officer for Sony Ericsson from 2001 to 2008, Boyd established and headed an independent global IT function within the joint venture, implementing a single global SAP platform.
Boyd has a bachelor’s degree in production engineering from the University of Nottingham and a master’s degree in information technology from the University of London.
