Among other topics, Brad discussed the following issues with Metis Strategy:
Brad is the CIO of PayPal, a Fortune 300 company that is transforming the world of global payments, commerce, and how individuals access financial services. As CIO, Brad is responsible for contributing to PayPal’s ten year revenue growth rate, leading the transformation of technology functions for PayPal’s global operations, and transforming how technology can enable a large global workforce to operate with the speed and flexibility of a startup. Brad also led PayPal’s IT separation from eBay, successfully completing the effort in less than 9 months despite outside expert estimates of two years. Brad leads a team of over 1,400 in providing both IT functions and product development for operations that support a global enterprise operating in over 200 markets, 24 languages, and 65 locations.
Prior to PayPal, Brad held several senior executive roles at Bank of America, including leading the Next Generation Payments and Commerce team. Prior to Bank of America, Brad led the creation of a new rewards platform at JP Morgan Chase that has delivered innovative new credit card products propelling growth. Brad’s early career spanned a wide range of strategy and financial roles including M&A work, turnarounds, and strategic planning roles.
Brad received a Bachelor of Science degree in Mechanical Engineering from Purdue University, as well as an MBA from Purdue’s Krannert School of Management.
Brad holds several patents, is a frequent speaker at business and technology forums, and has authored numerous articles on innovation. In 2018, Brad joined the Board of Elevate.
I recently caught up with Brad by phone from his office in San Jose, California, and our conversation covered World Class IT Principle Three, Product and Portfolio Management, as Brad discussed how he prioritizes initiatives across the themes of security, stability, and strategic initiatives to enable the company’s business strategy; and Principle Five, External Partnerships, as Brad shared how he collaborates with customers to create a tight feedback loop for product improvements. We also discussed PayPal’s successful transition to mobile, Brad’s career path, among other topics.
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Among other topics, Melanie discussed the following issues with Metis Strategy:
Melanie is the CIO of Dow, the world’s largest chemical company with revenue exceeding $48 billion. As CIO, Melanie has developed and implemented a strategy for IT, business process solutions and analytics, and spearheaded the company’s digital transformation efforts. She also has global responsibility for Cyber Security and Risk Management, Reporting & Advanced Analytics, Facilities Management, and the Dow Services Business.
Melanie joined Dow in January 1987 in Research Information Systems in Midland, Michigan. In 1990 she moved to the corporate Information Systems group where she held progressive leadership roles across many areas of IT. In 1996, she relocated to open the Southfield, Michigan office, launching the strategic IT partnership between Dow and Accenture. She returned to Midland in 2004.
Melanie received a Bachelor of Science degree in Management Information Systems from Central Michigan University and completed the Executive Education Program at Babson College and the Thunderbird International Leadership Program in Phoenix, Arizona.
Among other topics, Davids discussed the following issues with Metis Strategy:
Prior to joining PepsiCo, Jody held the CIO role at a number of organizations including Agrium, BestBuy, and Cardinal Health, where she was CIO for a decade. Prior to Cardinal Health, Jody was the Director of Information Technology at Nike. Prior to Nike, Jody spent fifteen years at Apple. Jody began her career as an administrative assistant at GE. Jody also serves on the Board of Directors at Premier Inc.
Jody earned a bachelor’s degree and an MBA from San Jose State University
Among other topics, Linda discusses the following issues with Metis Strategy:
Linda is the Executive Vice President of Technology and Chief Digital Officer for United Airlines, a $19 billion company. Since becoming EVP Technology and CDO this past June, Linda has been responsible for strategy and operations of United’s technology platforms and infrastructure, as well as United’s mobile app, e-commerce, and commercial web platforms.
Linda joined United in 2014 as Executive Vice President and Chief Information Officer. Prior to joining United, Linda was Executive Vice President and Chief Information Officer for Rogers Communications, and has served as CIO for Energy Future Holdings Corporation and Flowserve Corporation.
Linda is a member of the Board of Directors at Exelon Corporation. She also participates on a variety of not-for-profit and education boards including the Adler Planetarium and the Rensselaer Alumni Association.
Linda holds a bachelor’s degree in computer science and a master’s degree in industrial engineering, both from Rensselaer Polytechnic Institute.
Among other topics, Sheila discusses the following issues with Metis Strategy:
Sheila Jordan is Senior Vice President and Chief Information Officer at Symantec, $4 billion security and information management software company. She is responsible for driving Symantec’s IT strategy and operations. Shelia also oversees Symantec’s Global Security Office.
Prior to Symantec, Sheila was the Senior Vice President of Communication and Collaboration IT at Cisco Systems. She also worked at Walt Disney World as the Senior Vice President of Destination Disney.
Sheila serves on the Board of Directors of FactSet, a $1.2 billion revenue global company that delivers insight and information to investment professionals.
Sheila holds a BA in accounting from the University of Central Florida and an MBA from the Florida Institute of Technology.
Among other topics, Angela discusses the following issues with Metis Strategy:
I recently caught up with Angela over the phone from her office in Plano, TX. Our conversation covered World Class IT Principle Four, IT & Business Partnerships, as Angela described the importance of CIOs understanding, supporting, and driving the interdependencies that exist in complex, modern enterprises. Angela also shared how CIOs need to adopt the mindset of CEOs, how she prepared for her First 100 Days at Rent-A-Center, her experience as a board-level CIO, and her views on a variety of other topics.
Among other topics, Rick discusses the following issues with Metis Strategy:
• The role of the CIO in an information based company • Recruiting and retaining talent • Providing employees with opportunities for growth and advancement • Leading with the mindset of a teacher or coach • Veteran advice for technologists seeking a board position • Proven techniques for increasing the presence of women in all levels of an organization • The benefits of involving CIOS when developing strategic partnerships • Creating symbiotic relationships with partners to drive and support growth and innovation
Rick King’s Biography
Rick is the Executive Vice President & Chief Information Officer of Thomson Reuters, an $11 billion provider of news and information for professional markets. Rick has been with Thomson Reuters since 2000, previously serving as the Chief Operating Officer of Technology and as the Chief Technology Officer of various units.
Prior to joining Thomson Reuters, Rick held executive-level positions at Ceridian Employer Services and Jostens Learning, among other companies. He began his career as a teacher and coach.
Rick is a member of the board of directors for TCF Financial Corporation, a publicly traded bank holding company, where he chairs the Technology Committee and sits on the Audit, Finance and Risk Committee. He is also heavily involved in his community, serving on the boards of trustees for Minnesota Public Radio and the Minneapolis Institute of Art. Rick was appointed by the Governor of Minnesota to the Minnesota Metropolitan Airports Commission, where he chairs the Management and Operations Committee, as well as to the Technology Advisory Committee, which he also chairs.
Recently, Rick was honored with a 2017 “Guys Who Get It Award” for his work on gender partnership.
Rick holds a bachelor’s degree from the University of Vermont in Mathematics – Teacher Education as well as a master’s degree in Education Administration and Planning from the University of Vermont.
I recently caught up with Rick over the phone from his office in Eagan, Minnesota. Our conversation covered World Class IT Principle One, People, as we discussed recruiting and retaining talent, specifically Thomson Reuter’s success with increasing the number of women across all levels of the organization. We also covered World Class Principle Five, External Partnerships, as Rick described the symbiotic partnerships that he has developed that both ease and enable growth and innovation. We also discussed CIOs as strategists, his experience as a board-level CIO with advice he has for those who wish to follow in his footsteps, as well as a variety of other topics
Yvonne Wassenaar Biography
Yvonne is the Chief Information Officer of New Relic, a digital intelligence platform company. As CIO, Yvonne divides her focus between the company’s growth strategy and development of the supporting unified technology and data platform.
Yvonne joined New Relic to prepare the company for its IPO and subsequently has led key growth initiatives contributing to an almost two billion dollar valuation within two years. Prior to New Relic, Yvonne held multiple leadership positions at VMware.
Yvonne serves on the Board of Directors for Bitium, where she advises the cloud-based identity platform provider on technology trends and go-to-market expansion opportunities. She also serves on the Board of Trustees for Harvey Mudd College and on the Board of Directors for the Athena Alliance, a nonprofit dedicated to the advancement of diversity in the boardroom.
Yvonne holds a bachelor of arts degree in economics from UCLA and an MBA in strategy and operations from UCLA’s Anderson School of Business.
I recently caught up with Yvonne over the phone from San Francisco, and our conversation covered World Class IT Principle Two, Infrastructure, as we discussed the importance of updating and differentiating business services in a quickly changing environment and Principle Four, IT & Business Partnerships, as Yvonne weighed in on the role of the CIO of the future and the importance of collaboration across the enterprise. We also covered the need to take risks, diversity in IT, the benefits of CIO participation on corporate boards, and a variety of other topics.
This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read an article on David Thompson, along with articles by other technology executives, at www.straighttalkonline.com.
Among other topics, David discusses the following issues with Metis Strategy:
David Thompson’s Biography
David is the Executive Vice President of Global Operations and Technology and the Chief Information Officer at The Western Union Company, a $5.5 billion revenue financial services and communications company that provides transactions services around the world. In his role, David oversees Western Union’s IT infrastructure that supports the company’s payment products and services in over 200 countries and territories. David is also the Independent Director of CoreSite, a leading data center provider. Prior to joining Western Union, David served as CIO in several companies, including Symantec Corporation, Oracle, and PeopleSoft, in addition to other roles.
David studied Computer Science at American University and Management and Operations at Marymount University.
Among other topics, Kathy discusses the following issues with Metis Strategy:
Kathy McElligott’s Biography
Kathy is Executive Vice President, Chief Information Officer and Chief Technology Officer of McKesson Corporation, a healthcare services and information technology company currently ranked 5th on the FORTUNE 500 which provides pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. In so doing, it partners with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others to deliver better care to patients in every setting. As CIO, McElligott is responsible for all technology initiatives within the corporation. As CTO, McElligott guides the overall technology direction for the company’s healthcare technology products, and provides support and guidance for application development processes companywide.
Prior to McKesson, McElligott served as the CIO of Emerson, a St. Louis-based global manufacturing and technology company, where she managed the company’s information technology strategy and information security for its global operations. Previously, McElligott spent 22 years with General Electric, holding multiple information systems leadership roles, ultimately becoming CIO of supply chain for GE Aircraft Engines.
McElligott was recently appointed to the board of directors at ArcBest, a publicly traded $2.6B freight transportation and logistics company and also serves as board member for Connections to Success, an organization that encourages disadvantaged men and women to achieve economic self-reliance. McElligott holds a Bachelor of Business Administration degree in computer science from Kent State University and a master’s degree in business management from Xavier University.
