443: In this interview, Sanjeev discusses how AES is applying its digital vision and strategy across the core business, specifically technologies such as strategic data platforms, artificial intelligence, IoT, and robotics. Sanjeev also elaborates on AES’s three strategic dimensions and five specific themes in their plan for digital transformation. Additionally, Sanjeev shares how he developed the framework for growth when he arrived at AES Corp in October of 2018 and how far AES has come since then. We also discuss the importance of cultural transformation, the customer experience, Sanjeev’s experience as a board member, among other topics.
Previously: Listen to our interview with AES CEO Andres Gluski.
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433: Xerox’s CTO Naresh Shanker discusses the three key elements of a successful digital transformation. Naresh cites bold leadership that has grit as the most exciting ingredient for transformation. Second, he describes the importance of culture in preparing for the future. As the pace of change accelerates, he notes that it is critical to bridge the established culture that sustains companies at scale with the next-generation culture that has the mental muscle of a startup. Lastly, he discusses the need for a team that is passionate, driven, energized, and exceedingly mission-focused. We also discuss the outside-in and inside-out approach Xerox is using to make its digital transformation, how Xerox uses AI and IoT, Naresh’s experience as a board-level CIO, among other topics.
418: GSK’s Chief Digital and Technology Officer Karenann Terrell discusses GSK’s 40, 50, 10 framework for thinking about technology and digital’s impact. The company spends 40 percent of its efforts on digital as usual, which involves its ability to change its landscape of looking cross-enterprise for strikes in value. It spends 50 percent on digital through a reinvention window of its existing business, and it spends 10 percent on the true disruption, which entails the high-end innovation of how digital is disrupting the business that the company works in. We also discuss the benefits Karenann gains from board membership, why GSK’s CEO added the CDO role as a remit to the technology organization, rather than separately, how GSK has looked to mix an infusion of talent externally with skilling the folks in a transformative way internally, among other topics.
398: Zoom CIO Harry Moseley discusses how collaboration needs are changing with new generations. Millennials and Generation Z make up about a third of the global population, and since these generations have grown up in a digital world, they have different expectations regarding how they collaborate in their personal, academic, and professional lives. We also discuss Harry’s view on artificial intelligence and 5G, his experience on the board of Rewards Network, his time as the first ever CIO of Zoom and his first experience as a CIO of a technology company, as well as a variety of other topics.
391: Washington Post Chief Product and Information Officer Shailesh Prakash describes the genesis story of Arc Publishing. Arc was initially built by the company to meet its own needs, but after realizing it had built one of the best media tech stacks in the industry, the company began selling it to other publishers. The Post now believes Arc Publishing has the ability to become a $100 million business. Shaliesh also shares his view on building technology in-house versus buying and integrating, his experience on the board of Blue Origin, how Jeff Bezos has helped the company further its technology abilities, and how the company partners with large tech organizations, such as Google, Apple, and Facebook, among other topics.
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385: Toyota (TMNA) CDO and Toyota Connected CEO Zack Hicks shares his vision for how technology will transform driving. As the CEO of Toyota Connected, Zack and his team use data to provide an enhanced and seamless driving experience. To do so, Zack is focused on removing friction points throughout the entire process by having 3rd party services integrate with Toyota’s technologies. He claims to be agnostic about who owns the experience, and that his only goal is to enable it. While he is focused on augmenting the driving experience, he asserts that full autonomy is still far in the future. We also discuss Zack’s experience as a board-level executive, his view on the future of autonomous vehicles, the benefits of containers and server-less technologies, among other topics.
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382: Workday CIO Diana McKenzie discusses the importance of understanding how the customer experiences the company’s product and the competitors’ products. Diana notes that CIOs have a unique opportunity to collaborate with customers, hear their feedback regarding what they hope to see from their products, and bring those insights back to the company. To better understand the product, the company has rolled out a Workday-on-Workday program, where IT is the first user of Workday’s product. This allows Diana’s function to influence how the product evolves and enables Workday to ensures that their product strategy always reflects what the marketplace is likely to need most. We also discuss Diana’s experience serving on a public board, the employee engagement survey Workday has rolled out, Workday’s acquisition of Adaptive Insights, among other topics.
Cathie is the Senior Vice President and Chief Information Officer at PSAV, the world’s largest event experiences company. As CIO, Cathie is responsible for ensuring that PSAV has the information solutions to improve effectiveness and efficiency in delivering services to customers.
Before joining PSAV, Cathie was the Executive Vice President and Chief Information Officer at the Hub Group. Prior to joining the Hub Group, Cathie held a number of executive IT positions at Motorola, including several divisional Chief Information Officer roles, and, most recently, Corporate Vice President of their Global Solutions and Services Operations. Before Motorola, Cathie was the Senior Vice President and Chief Information Officer at Tellabs. Cathie began her career at AT&T.
Cathie received her Bachelor of Science in Electrical Engineering from Purdue University and her MBA from the University of Chicago.
Cathie serves on the board of Northwestern Memorial Health Care.
Kim is the Senior Vice President and General Manager of Data Center Infrastructure at Lenovo, a multinational technology giant with $45 billion in revenue. In this role, Kim leads Lenovo’s data center infrastructure segment, high-performance computing and artificial intelligence segment, software-defined infrastructure segment, and the new IoT segment.
Prior to joining Lenovo, Kim was Chief Operating Officer of the Client, IoT, and Systems Architecture Group at Intel. Before that, she held several other senior executive positions at Intel including Corporate Vice President and CIO, and Vice President and General Manager of IT Operations and Services before that. Prior to joining Intel, Kim was Vice President and General Manager at Hewlett Packard Enterprise where she served customers in the Communications, Media and Entertainment industry. Before HPE, Kim was a Vice President at EDS. Kim spent the first two decades of her career at IBM.
Kim received a Bachelor of Science in Accounting and Business Management from Northeastern University, and an MBA from Cornell University.
Kim is a member of the board of directors for Boston Private, and previously sat on the boards of Cloudera, Riverbed Technology, among other companies.
Randy is the Senior Vice President of Global Information Technology and Chief Information Officer of General Motors, a Fortune 10 company with revenues exceeding $145 billion. As CIO, Randy is responsible for the global IT strategy and all the IT assets, and serves as a member of the executive leadership team. Since becoming CIO in 2012, Randy has lead a major transformation which has dramatically changed the company’s approach to IT.
Prior to joining General Motors, Randy served as the Executive Vice President and CIO of HP. Before joining HP, Randy spent six years at Dell where he was Senior Vice President and CIO. Earlier in his career, Randy spent 22 years at Walmart where he held many positions, eventually working his way up to Senior Vice President and Chief Information Officer.
Randy received his Bachelor of Science in Mathematics from The University of Arkansas, Fayetteville.
Randy serves on the Board of Directors for Dun & Bradstreet.
