455: Commvault CEO Sanjay Mirchandani covers a variety of topics, including the company’s strategic plan, which focuses on simplification, execution, and innovation, how his time as CIO of EMC prepared him for the CEO role, how data has gone from something companies only use when they absolutely need it to being at the forefront of the business, the tech landscape in Tinton Falls, New Jersey, his take on AI/ML, automation, and DevOps, among other topics.
Podcast: Play in new window | Download
Subscribe: Apple Podcasts | Spotify | Amazon Music | Android | Podcast Index | Deezer | Youtube Music | RSS | More
446: World Fuel Services COO Jeff Smith discusses the form that digital transformation has taken at World Fuel Services. Jeff talks about how the company’s updated data systems now allow for customer and supplier information to be processed digitally and how applications of artificial intelligence and machine learning are improving the company’s operating margins and the customer experience. We also discuss how Jeff went about evaluating what needed to change in the company, and how he used the concept of job content to attract the necessary talent to drive change. We end our discussion with Jeff’s outlook on the importance of cloud capabilities in digital transformation.
Tekion Founder & CEO Jay Vijayan provides an overview of the fragmented automotive industry, highlights the industry’s shortcomings, and describes how Tekoin is using advanced technology and their automotive retail cloud platform to create a win-win-win situation for the large OEMs [original equipment manufacturers], retailers, and consumers. Additionally, Jay discusses the importance of delivering a seamless customer experience, how his time as CIO of Tesla prepared him for his current role, Tekion’s global ambitions, among other topics.
418: GSK’s Chief Digital and Technology Officer Karenann Terrell discusses GSK’s 40, 50, 10 framework for thinking about technology and digital’s impact. The company spends 40 percent of its efforts on digital as usual, which involves its ability to change its landscape of looking cross-enterprise for strikes in value. It spends 50 percent on digital through a reinvention window of its existing business, and it spends 10 percent on the true disruption, which entails the high-end innovation of how digital is disrupting the business that the company works in. We also discuss the benefits Karenann gains from board membership, why GSK’s CEO added the CDO role as a remit to the technology organization, rather than separately, how GSK has looked to mix an infusion of talent externally with skilling the folks in a transformative way internally, among other topics.
406: CBRE CDO/CTO Chandra Dhandapani breaks down the process of digital transformation through her experience of modernizing technology and rapidly creating agile teams at CBRE. She explains that technology is at the core of any business model, making it crucial to insource the talent necessary for software development and understand the ecosystem of technology trends. Dhandapani describes how building collaboration between product designers and clients yields entrepreneurial services, such as the new flexible spaces and tenant experience lines at CBRE. We also discuss a powerful WhatsApp group for women leaders in technology, the difference between digital and technology, the value of efficient leadership teams, and various other topics.
394: Schneider Electric CDO Herve Coureil discusses how Schneider has blended talent in the new digital unit. Herve believes the organization needs to balance the internal and external view, Herve does not believe in a digital organization that only includes external digital talent looking in from the outside or an exclusively internal team that is made up of subject matter experts, without an infusion of external talent. To create a mix, Schneider has focused on reskilling, retraining, and learning internally so everybody has the basic skills that go with digital while simultaneously recruiting new talent that can bring subject matter expertise and new digital skills to the team. We also discuss Herve’s take on the cloud, AI, and blockchain, how Herve manages such a large, distributed team, how his experience as a CFO helps him in his current role, among other topics.
If you like what you hear, please consider giving us a 5-star rating on iTunes.
This episode sponsored by.
385: Toyota (TMNA) CDO and Toyota Connected CEO Zack Hicks shares his vision for how technology will transform driving. As the CEO of Toyota Connected, Zack and his team use data to provide an enhanced and seamless driving experience. To do so, Zack is focused on removing friction points throughout the entire process by having 3rd party services integrate with Toyota’s technologies. He claims to be agnostic about who owns the experience, and that his only goal is to enable it. While he is focused on augmenting the driving experience, he asserts that full autonomy is still far in the future. We also discuss Zack’s experience as a board-level executive, his view on the future of autonomous vehicles, the benefits of containers and server-less technologies, among other topics.
This episode sponsored by .
Intuit’s incoming CEO Sasan Goodarzi stresses the importance of a strong culture and why it is critical to deliver to your customers quickly. Since its founding in 1983, it has been Intuit’s goal to innovate, empower its employees, and remove obstacles so that they can best serve customers. Intuit was recently recognized as the thirteenth best place to work by Fortune Magazine, which Sasan credits to the employees’ willingness to do anything to help others achieve greatness for customers. We also discuss Sasan’s view on artificial intelligence, why the CIO role was his favorite, and how Sasan’s career ambitions have changed over time.
In January, Sasan will become `CEO of Intuit, the $6 billion business and financial software company known for products such as TurboTax, Quickbooks, and Mint. Prior to being named CEO, Sasan has held a variety of leadership roles during his 14 years with Intuit, including CIO. In preparation for the CEO role, Sasan has rolled out a one hundred day onboarding plan, and he has gone on an extensive listening tour focused on how Intuit can create a stronger culture, deliver better for its customers, and develop more opportunities for the company.
Mike is the Chief Executive Officer of Qlik, a leading provider of analytics software and visualization analytics. As CEO, Mike is responsible for leading Qlik’s mission to become the leader in the analytics economy.
Prior to Qlik, Mike was the Chief Operating Officer of Medidata Solutions. Before Medidata Solutions, Mike spent 26 years at ADP in a variety of senior leadership positions including Chief Information Officer, Head of Product Development, and General Manager of Global HR/Payroll.
Mike received his Bachelor of Science in Computer Science from Dickinson University and his MBA from Pace University.
Albert is the Chief Operating and Technology Officer at Pearson, the 174-year-old, £4.5B British education and publishing company. In this role, Albert has been responsible for overseeing the company’s multi-step digital transformation, as well as procurement, supply chain, customer service, and real estate.
Prior to joining Pearson, Albert was the Group Chief Information Officer at Vodafone. Before Vodafone, Albert was the Chief Information Officer at Nortel Networks.
Albert received his Bachelor of Science in Electronic Engineering at South Devon College of Arts and Technology and his MBA from Exeter University.
