559: John Hinshaw, Group Chief Operating Officer of HSBC, discusses why he decided to join HSBC after a diverse career, and how many financial industry disruptors come from outside the industry. We discuss HSBC’s “coopetition” with FinTech and the advantages both sides get from partnering with each other, why HSBC has shifted from investing in later-stage companies to earlier-stage organizations in the Series A or angel rounds, and HSBC’s partnership with Google looking at financial crime and money laundering. John also discusses COVID’s impact on the digital adoption curve, the future of work at HSBC, and the rise of emerging technologies such as 5G, AI, and quantum computing.
Check out Peter High’s recent article on Forbes HSBC’s COO Brings The Magic Of Silicon Valley To The 156 Year Old Bank.
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551: Marcello Damiani, the chief digital and operational excellence officer of Moderna, has been a major part of Moderna being at the forefront of the COVID vaccine development. In this interview, we discuss how Moderna is using messenger RNA to prevent and cure diseases, such as COVID-19, aspects of Moderna’s data strategy, and how the company has used data to run the most effective clinical trials possible. We discuss how Moderna is building a digital environment and how COVID accelerated the company’s digitization. Lastly, we discuss the emerging technologies Moderna has used in its digitization journey, the importance of being agile in how you adjust your day-to-day tactical activity to the strategy that you are building, among a variety of other topics.
543: Sandeep Dave, the chief digital and technology officer of CBRE, knows a thing of two about digital transformations and innovation at large companies. In this interview, we discuss the five elements of CBRE digital transformation, why the future workforce is likely to be distributed, and why innovation labs that sit far from core operations do nothing to transform the core business. We also discuss the approach that CBRE uses to innovate, how CBRE leverages AI/ML, the power of bringing emerging technologies together to solve real-world problems, among a variety of other topics.
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537: Timothy Kasbe, the president of Zoho, discusses why Zoho has decided to stay private and the freedom and long-term outlook the company has as a result, and how Zoho banks everyone’s salaries for three to five years. We cover Zoho Schools of Learning, and why IT needs to move away from being a function that supports the business to being one that drives the business. We discuss why Timothy decided to get a Divinity School degree, why he believes in the need to engage religious communities in science and math, lessons he has learned in cross cultural communication from living all over the world, among a variety of other topics.
507: Honeywell Chief Digital Technology Officer Sheila Jordan discusses
Among a variety of other topics.
493: MGM Resorts International President of Commercial & Growth Atif Rafiq discusses
479: Ocean Spray Cranberries Chief Digital and Technology Officer, Jamie Head, discusses:
476: Unqork CEO Gary Hoberman discusses:
In this episode, Mojgan discusses the company’s commitment to making innovation part of its DNA and the strategic pillars the company has put in place, which are focused on evolving the way the company works to drive integrated teams to push the blurring of lines between business and technology. First, the company leverages design thinking methodologies and always starts with the customer and works backward, and it has small multifunctional teams of technologists and business experts. Second, the company has developed a strategic architecture, driving modernization and simplification where appropriate. Lastly, but most importantly is talent, which the company considers its advantage multiplier. Mojgan cites that Travelers drives new skill sets and engineering talent in a variety of ways. We also discuss Mojgan’s view on the future of women in technology, and the revolution she sees happening in that regard, how Mojgan looks at the company’s 160-year old history as a position of extreme strength, how Mojgan’s diverse career path has colored her experience at Travelers, and a variety of other topics.
459: ProntoForms Corporation CEO Alvaro Pombo gives valuable advice to other CIOs who would wish to follow in his footsteps to become a CEO. First, he notes that technologists can become too enamored with technology. He notes that since businesses ultimately care most about outcomes, he advises focusing on transformations that impact the broader business. He also underscores the importance of being proximate to customers, noting that they care most about outcomes that are scalable. We also discuss the genesis story of ProntoForms, how the company managed through the 2008 financial crisis, and other advice for CIOs who wish to rise above the role, among other topics.
