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Episode 831

Scaling Your AI Operating Model with Williams-Sonoma CTO/CDO Yasir Anwar & Qualcomm CIO Cisco Sanchez

December 25, 2023
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About the Guest

Yasir Anwar & Cisco Sanchez

CTO/CDO of Williams-Sonoma; CIO of Qualcomm
Yasir Anwar is the Chief Technology Officer and Chief Digital Officer of Williams-Sonoma, a specialty retailer of high-quality home products representing a house of brands including Williams-Sonoma, Pottery Barn, West Elm, and Mark and Graham, among others. Prior to Williams-Sonoma, Yasir was the Senior Vice President and Head of Digital Technology at Macy’s. Cisco Sanchez is the Senior Vice President and Chief Information Officer at Qualcomm, a company that creates semiconductors, software, and services related to wireless technology that powers the connected intelligent edge with wireless connectivity and on-device artificial intelligence. Qualcomm earns over $44 billion in annual revenue, and Cisco has been in that role for more than a year and a half. He also spent roughly 25 years before his current role as a tech exec at FedEx, ending his tenure as senior vice president of FedEx Ground IT Systems.

Episode Overview

831: Once executives implement the much-talked-about AI and GenAI tools into their company’s operating models, the next step in their AI journey is scaling those tools. In a panel from our December Metis Strategy Digital Symposium, Yasir Anwar, CTO/CDO of Williams-Sonoma, and Cisco Sanchez, CIO of Qualcomm, join Metis Strategy Partner and West Coast Lead Chris Davis in a discussion about how they’ve scaled their respective AI-first operating models and the impact they’ve seen on AI tools on their business. Yasir talks about beginning the journey with a moonshot idea and tracking the evolution of AI within the company’s operating model. Cisco shares details about Qualcomm’s Imagine platform used to explore the art of the possible with GenAI and the impact it has had on the overall AI journey. Finally, both executives discuss challenges, risks, and future ambitions when it comes to implementing AI into more of their business models.

“"If people are not laughing at your goals, they aren't big enough." - Yasir Anwar"

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