834: The introduction of ChatGPT and generative AI this past year has pivoted the conversation around AI in terms of how this new technology fits into a company’s broader transformation strategy. In a panel from our December 2023 Metis Strategy Symposium, Vishal Gupta, CITO of Lexmark, and Sumedh Mehta, CIO of Putnam Investments, join Metis Strategy’s Steven Norton in a conversation about driving an enterprise AI mindset and the implications the new technology has across the business. Vishal adds color to his role and team structure at Lexmark, the value he aims to deliver with new AI capabilities, and the importance that trust holds when driving a mindset shift. Sumedh expands on this with details on how he breaks down the silos present between teams at Putnam, collaborates with strategic partners to deliver AI capabilities, and brings talent into the organization to realize a successful AI strategy.
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“"While it's illuminating and humbling process to go through what you can do better, the real value is in finding out from [the business side] how to meet their expectations." -Sumedh Mehta"