Innovation Strategy with TD Ameritrade’s CIO

June 1, 2020

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About the Guest

Vijay Sankaran

CIO of TD Ameritrade

Vijay Sankaran is the chief information officer of TD Ameritrade, a major financial services organization with over $5 billion in annual revenue. Vijay’s broad purview includes all aspects of technology and leading and fostering innovation, the entire data platform, data management, artificial intelligence initiatives, a variety of operational responsibilities, and the new incubator, Discotech. Prior to joining TD Ameritrade, Vijay spent over a dozen years at Ford Motor Company, most recently serving as the IT chief technology officer.

Episode Overview

458: TD Ameritrade CIO Vijay Sankaran discusses how TD Ameritrade approaches innovation. The company looks to apply a systematic design thinking process to innovation and seeks to understand the problem it is trying to solve. It then determines what the internal or external consumers pain points are , apply a disciplined discovery approach to understanding those pain points, experiment with what the best possible solution is for that pain point, and then experiment through a set of tests, develop a minimum viable product, and generate feedback to cultivate a solution that best addresses those pain points for the consumer. We also discuss the Discotech incubator, how Vijay used his experiences at a complex organization such as Ford to be successful in his new post at TD Ameritrade, how the company uses artificial intelligence, among other topics.

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