Tracey Rothenberger, Executive Vice President and Chief Operating Officer of Ricoh Americas Corporation

Episode Overview

Among other topics, Tracey discusses the following with Metis Strategy:

• The role and evolution of the role of CIOs and COOs and the evolution of Tracey’s career path
• The ways in which the position of CIO lends itself nicely to the responsibilities of a COO
• The value of a CIO’s breadth of perspective and understanding as a member of the C-suite
• Tracey’s belief in the importance of culture more than strategy as a key to being a successful leader
• The role of social media both internally and externally in a company
• Eye on the trends: The growth of smartphones and tablets and their impact on augmented reality’s presence and power in marketing

Tracey Rothenberger’s Biography

Tracey is the Executive Vice President and Chief Operating Officer of Ricoh Americas Corporation and is responsible for the Services Consulting, Information Technology, Supply Chain, Customer Administration and Process Improvement teams. He has also been appointed as a Corporate Senior Advisor of Ricoh Company Ltd. Tracey has been a key figure leading the major aspects of Ricoh Americas’ transformation to a services led company. Prior to his current role, Tracey was CIO and Chief Process Officer of Ricoh Americas.

Prior to his time at Ricoh, Tracey was Senior Vice President and CIO for IKON Office Solutions before it merged with Ricoh. Tracey has also held senior leadership positions at Ecolab and at U.S. Trust, a wholly owned subsidiary of Bank of America.

Tracey has also held senior leadership positions at Ecolab, a Fortune 500 company and U.S. Trust, a wholly owned subsidiary of Bank of America.

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