Episode 618

Sysco CIDO Tom Peck on the Company’s Recipe for Growth

December 9, 2021

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About the Guest

Tom Peck

EVP & Chief Information and Digital Officer, Sysco

Tom Peck is the Executive Vice President and Chief Information and Digital Officer at Sysco, a food distribution company with nearly $51 billion in annual revenues, 58,000 associates, and serving more than 650,000 customers. He leads the company’s business transformation and brings to the role a depth of experience as a technology and digital executive multiple times over, having served as an executive at companies from Ingram Micro, AECOM, Levi Strauss & Co., MGM, and General Electric.

Episode Overview

618: Tom discusses the strategic plan for Sysco’s digital transformation and the impact on the B2B customer interaction. Tom provides his purview as both the CIO and CDO and gives his perspective on the five strategic pillars for the company’s Recipe for Growth. He talks about bringing a B2C sensibility to the B2B transactions, focusing on customer engagements and customer journeys, and fostering resilience at the company during the pandemic. Tom also shares how he is not only looking at new solutions for the customer but also how to better position his team for innovation through diversity and inclusion. Finally, Tom discusses tech trends and areas within the company that he looks to focus on in the future.

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This episode is sponsored by Transmit Security.