836: The world of technology is increasingly becoming more and more connected offering valuable data to enterprises offering such products. At Textron, this data provides critical insight into product usage and allows the company to offer true value-added services to its customers. On this episode of Technovation, Global CIO Todd Kackley explains how he has built a better-connected business and aligned the IT function that reports to him. He discusses the collaboration between the Divisional CIOs, ascending to the Global CIO post, and the North Star Strategy he follows to foster this alignment. Todd also talks about the technology he uses including the adoption of generative AI tools, the advantages of digital twins, and the necessity of connected products. Finally, Todd covers his talent strategy, succession planning, and the trends in technology that are on his radar for the future.
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“"Whether it's a golf car or an aircraft, customers are looking for more out of that product. They're looking for a connected experience around that product. Whether it's vehicle health monitoring or things that provide them more insights about how they're better using their asset.""
