Terry West, SVP and CIO, Performance Food Group

Episode Overview

Among other topics, Terry discusses the following issues with Metis Strategy:

• The hybrid model of IT organization at Performance Food Group
• PFG’s transformation from a private equity owned company to going public
• How IT prepared PFG to meet compliance regulations and go public
• Simplifying and standardizing business processes and systems
• Using technology to enhance the customer experience
• Eye on the trends: Internet of Things, cloud services, analytics

Terry West’s Biography

Terry West is the Senior Vice President and Chief Information Officer for Performance Food Group (PFG), a role he has held for nearly six years. With annual revenues of $16 billion, PFG is one of the nation’s largest foodservice distributors.

Prior to joining the company, Terry was the Vice President of Information Technology for ConAgra Foods.  During his ten years there, he was instrumental in leading the consolidation, centralization and standardization of the company’s information systems and services organization.

Terry also served in the U.S. Army for nearly 21 years. His military career included the prestigious role of Presidential Communications Officer at the White House, Commander of the 1110th U.S. Army Signal Battalion, and Commander of the Army Operations Center Command and Control Communications Unit in the Office of the Deputy Chief of Staff for Operations in Washington, D.C.

He earned a bachelor’s degree from the University of Nebraska and a master’s degree in systems technology from the Naval Postgraduate School.

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