DocuSign’s Three-Layered Data Strategy with CIO Shanthi Iyer

August 18, 2022

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About the Guest

Shanthi Iyer

Chief Information Officer of DocuSign

Shanthi Iyer is the Chief Information Officer of DocuSign, an agreement cloud company that's become a verb as we DocuSign numerous agreements. She's been in the role for a bit more than a year. She and her team have been tasked with helping the organization scale, also enhancing employee experience and data strategy along the way. Shanthi knows scaled operations as she spent more than two decades at Cisco ending her tenure there as the Senior Vice President of the Data and Analytics office.

Episode Overview

690: Shanthi discusses the company’s immense growth and the transformation that arose as a result. Shanthi begins with what brought her to the company and what her purview entails as the company’s CIO. As a part of her role, she drives the employee experience and looks to improve it across areas like process automation and a consolidated and three-layered data strategy. Shanthi also reflects on her time at Cisco, the lessons she has brought with her to DocuSign, and how the role of the CIO has evolved over the years. Finally, she covers the state of women in technology, trends that excite her as she looks ahead, and the keys to her continued success in the field.

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“The main task ahead of us and in creating the data strategy, the first thing that I'm trying to get the company to align on is the concept of a single data platform… there must be a single source of truth where people come to for key financials, key KPIs for the company."