Verizon and Stanley Black & Decker CIOs on Customer Experience Innovation

Shankar is the Global CIO of Verizon, a technology, communications, information, and entertainment service provider, where he leads the company's information technology strategy, architecture, development, and management. Prior to his current role, Shankar served as Senior Vice President and Chief Information Officer for Verizon Consumer Markets and Wireless business units. Rhonda is the Vice President and Chief Information Officer of Stanley Black & Decker, a $14 billion manufacturing company operating in 3 segments: tools, an industrial business, and security products. As CIO, Rhonda is responsible for technology strategy, delivery, and technology operations for all of the business technology in the company, as well as digital risk management for all areas of technology. Prior to joining Stanley Black & Decker, Rhonda was the vice president of information technology at Dell.