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Shamim Mohammad, SVP and CIO of CarMax

December 19, 2016

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About the Guest

Shamim Mohammad

SVP and CIO of CarMax

Shamim is the Senior Vice President and Chief Information Officer of CarMax a $15 billion automobile retailer. In that role, he is responsible for all strategic use of technology throughout CarMax, including managing applications, information security, architecture, infrastructure, operations, and business planning. As a member of the Senior Executive team, Shamim leads business transformations enabled by technology. Prior to working at CarMax, Shamim was the vice president of information technology for BJ’s Wholesale Club, where he transformed and led various strategic technology portfolios including eCommerce, supply chain, and marketing. Prior to BJ’s, he worked in various senior IT leadership positions for Blockbuster and TravelCLICK. Shamim received his Bachelors of Science in Computer Science from Angelo State University and his Master of Business Administration from Kellogg School of Management at Northwestern University.

Episode Overview

Among other topics, Shamim discusses the following issues with Metis Strategy:

Online finance and home delivery as examples of digital transformation at CarMax
Co-location and product teams
Dev Ops’ role in innovation and execution
Product teams consist of individuals from across the company and are responsible for business outcomes
Open houses to showcase product teams’ work and current projects
Recruiting top IT talent for the digital transformation
“cloud first, mobile first” strategy
Key trends: block chain, machine learning, mobile, cloud

I recently caught up with Shamim in Richmond, Virginia and our conversation covered World Class IT Principle One, People, as we discussed the importance of attracting top digital IT talent; and Principle Four, IT & Business Partnership, as we discussed how CarMax’s development of product teams consisting of individuals from across various business units is driving innovation and execution across the organization. We also discussed current trends, how IT “open houses” provide insight and ownership of the IT function, and the focus on a seamless customer experience from online to instore, as well as a variety of other topics.

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