Serge Leduc, CIO of Canadian National

Episode Overview

Among other topics, Serge discusses the following issues with Metis Strategy:

• His role at Canadian National and his technology plans
• How he thinks about data integration with the large network he has built amongst customers and vendors
• How his organization has thought about the Internet of Things and how to bring that trend to life
• How he rose to the role of CIO in a new industry
• His past experience at consulting firms and British American Tobacco and methods he has transferred from those roles
• How he has attracted and retained talent at Canadian National to stay up-to-date on technology
• Eye on the Trends: Predictive Analytics and the Internet of Things

Serge Leduc’s Biography

Serge is currently the Chief Information Officer of Canadian National Railway.  Serge has gone through a transformation at CN, taking the company from a federated structure, to a more homogeneous one around business engagement, applications management and delivery; infrastructure and telecommunications; and planning and strategy

Prior to joining Canadian National, Serge held various senior positions for Canadian and UK-based organizations, including Alliance Forest Products and British American Tobacco.  At British American Tobacco, his responsibilities included implementing SAP and global supply chain management solutions in various countries around the world, and also ran a major enterprise infrastructure program.

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