Mars CDO Sandeep Dadlani

July 27, 2020

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About the Guest

Sandeep Dadlani

CDO of Mars

Sandeep Dadlani is the chief digital officer of Mars, a century old private maker of confectionery, pet food, and other food products and a provider of animal care services with roughly $37 billion in annual revenue. As CDO, Sandeep’s primary role is to leverage technology, data, and analytics, while driving new digital experiences to help Mars achieve its purpose and ambition faster - 100 times faster, as he notes in this interview. Prior to Mars, Sandeep spent over 16 years at Infosys.

Episode Overview

In this interview, we discuss

Sandeep’s purview as the CDO of Mars
The three pillars that drive Mars’ digital engine
The five cultural principles that guide Mars as a company
The extreme focus Sandeep has put on customer centricity
Why Sandeep believes creating a culture of curiosity is as important as creating the right data infrastructure
Mars’ movement to come up with 100 insights in the next 100 weeks
The prevalence of AI in the company
How the company is using Snickers to show gratitude to frontline workers

Among a variety of other topics.

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“"From a data strategy perspective, we were clear that creating a culture of curiosity was perhaps as important as creating the right technology data infrastructure.""