Rob Lux, EVP and CIO of Freddie Mac

Episode Overview

Among other topics, Rob discusses the following issues with Metis Strategy:

• An overview of the recent projects where IT played an integral role
• Utilizing metrics to drive customer satisfaction
• The transformation undertaken by the IT department following the financial crisis
• The technologically-informed business executives present Freddie Mac
• Enhancing IT’s relationship with the organization through the BTO
• Governance practices for large scale agile projects

Rob Lux’s Biography
Rob is the Chief Information Officer at Freddie Mac, a financial services corporation that specializes in commercial and residential mortgages, with more than $60 billion in annual revenue. In that role, he leads the development of the technology enabled capabilities that drive America’s modern day mortgage market.

Prior to Freddie Mac, Rob served as a Principal at Tower Watson where he led the Risk & Financial Services IT division. He also held the position of chief architect at GMAC Financial Services, among other roles.

Rob received a bachelor’s degree from Drexel University in Commerce and Engineering, and a master’s degree in Management of Technology from University of Pennsylvania.

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