CXOs Discuss People Strategy & Talent Transformation

April 8, 2021

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About the Guest

Rob Alexander & Kimberly Johnson

CIO of Capital One & COO of Fannie Mae

Kimberly Johnson is the executive vice president and chief operating officer of Fannie Mae, a leader in the secondary mortgage market with revenues exceeding $120 billion annually. As COO, Kimberly is responsible for overseeing the company’s technology, operations, innovation, data, and strategic execution functions. Over the past 12 years, Kimberly has held a variety of executive roles at Fannie Mae, including Chief Risk Officer and Chief Credit Officer. Rob Alexander is the chief information officer of Capital One, a Fortune 100 bank with revenues of nearly $31 billion annually. He has been CIO of the company for more than a decade and a half.

Episode Overview

548: Kimberly Johnson and Rob Alexander have both been part of massive transformations at Fortune 100 companies. In this interview, we focus on people and talent strategy. Rob discusses how Capital One’s talent transformation was critical in supporting the company’s massive technology transformation, which has included insourcing IT and building technology internally as well as moving its data centers to the cloud. Meanwhile, Kimberly discusses the importance of teamwork in driving innovation, and how Fannie Mae rapidly responded to enable teams to continue collaborating during the COVID pandemic.

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