Driving Effective Change Management with Paola Arbour

March 11, 2021

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About the Guest

Paola Arbour

Chief Information Officer of Tenet Healthcare

Paola Arbour is the Chief Information Officer of Tenet Healthcare, a Fortune 500 multinational healthcare services company with annual revenues exceeding $18 billion. Paola’s 30 years of experience in IT operations include her previous roles as president of the ServiceNow business unit at ProV International and vice president of Professional Services Delivery for ServiceNow.

Episode Overview

540: Paola Arbour has more than 30 years of experience leading and transforming IT organizations. In this interview, we discuss the cultural transformation she’s driving at Tenet Healthcare and why skill sets are more important than titles. Paola also shares tips for effectively managing change, and she discusses the importance of having a culture of innovation, rather than a program of innovation, among a variety of other topics.

Video interview available on YouTube:

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