Among other topics, Rob discusses the following issues with Metis Strategy
Rob Tabb joined Ecolab as Vice President and Chief Information Officer in 2003. In this role he is responsible for Corporate IT strategy as well as functional responsibility for IT globally. Ecolab, with $6 billion in revenues, is the global leader in cleaning, sanitizing, food safety and infection control products and services.
Rob has 30 years of experience in the systems technology arena. He has a BS degree from Washington and Lee University and an MBA from Tulane University. He is a CPA, a CMA, and is APICS certified. Rob currently serves on the Board of Directors of the Minnesota High Tech Association.
Over a period of 12 years, Rob held CIO positions for Ryder System, CNF Transportation and Nike Inc.
Prior to this, he spent eight years at Dun & Bradstreet Software (DBS) where he held senior management positions in marketing, business development, and general management. Rob began his career in consulting at Andersen Consulting, now known as Accenture.
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Among other topics, Nirup discusses the following issues with Metis Strategy
Most recently, Nirup was the Executive Vice President and Chief Technology Officer at The Northern Trust Company. During every year of Nirup’s tenure there, Northern Trust was listed in the top 100 in the Information Week 500 ranking of the Top Innovators in Business Technology, including a placement at number 12 in the most recent ranking released in September 2008. Northern Trust was also consistently ranked among ComputerWorld’s 100 Best Places to Work in IT during Nirup’s time with the bank.
From 1990-2005, Nirup held various positions in the Information Services Division at United Airlines, and for the last three years with the airline, he was Vice President and Chief Information Officer. He has been lauded as one of the key leaders who led the company out of Chapter 11.
Nirup has also worked as a special advisor to Cognizant Technology.
Previously, Nirup has held board positions at multiple companies in his country of origin, India.
Nirup has a Ph.D. in Industrial Engineering from the State University of New York.
In this interview, Richard Nolan discusses two of the principles of World Class IT with Metis Strategy. Some of the topics discussed include
Richard (Dick) Nolan serves as the Philip M. Condit endowed Chair in Business Administration at the University of Washington’s School of Business, where he is evolving a set of workable management principles for the information economy. Prior to joining the UW faculty, Dr. Nolan was the William Barclay Harding Professor of Management of Technology at Harvard Business School.
Nolan’s previous experience includes several roles within Boeing’s commercial airplanes and defense operations as an applied mathematician and financial systems manager, before becoming a systems analyst for the Department of Defense.
A founder and chairman of consulting firm Nolan, Norton & Co. (acquired by KPMG), he contributed a great deal to the thinking on the role of IT (Information Technology) in transforming organizations and markets.
His 1995 Harvard Business School press book Creative Destruction: A Six-Stage Process for Transforming the Organization (with David C. Croson) heralded many of the organizational issues of the Internet age and sold over 15,000 copies in six languages.
Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in Operations Research in 1963 and 1966, respectively.
Among other topics, Sheleen discusses the following issues with Metis Strategy
Sheleen Quish is the Vice President and Chief Information Officer at Ameristar Casinos. In that capacity, she leads the organization’s information technology functions at the Las Vegas corporate office and at the Company’s properties.
Prior to her time at Ameristar, Sheleen was CIO-At-Large with her firm Box 9 Consulting, working with a number of companies on IT challenges including business process re-engineering, IT department transformation and project review and rescue.
Prior to her time at Box 9, Sheleen was Vice President and Global CIO for US Can Company, where she was responsible for the global infrastructure, three data centers and a wide array of applications to support the $750 million company in 24 locations in six countries.
Sheleen also served as Senior Vice President, Insurance Operations and Information Technology with Unitrin, Inc.’s Life & Health Division, where she consolidated the platforms, systems applications and business operations across three companies in the life and health division; EVP Corporate Planning and Information Services with The Signature Group, an affinity marketing company, where she led major business systems integrations and strategic initiatives; and Senior Vice President and Partner of Bricker & Associates consulting firm. In addition, she was Executive Vice President at Southeastern Mutual Insurance Company. Among other responsibilities, she managed the integration of operations of the Blue Cross and Blue Shield organizations of Kentucky and Indiana.
Quish holds a Bachelor of Arts degree from the College of New Rochelle (New York). She is an Emeritus member of the editorial board of CIO Magazine, and has been a prolific writer and speaker in a variety of industry forums. She has also been a Fellow of the Cutter Business Technology Council, and Senior Consultant with Cutter’s Sourcing & Vendor Relationships and Business-IT Strategies practices.
Among other topics, Mike discusses the following issues with Metis Strategy
Most recently Mike worked as the head of his own consulting firm, consulting to a major financial services corporation to investigate and analyze sourcing alternatives for the company.
Prior to that, Mike served as the interim CIO for Sabre Holdings where he was responsible for managing Sabre’s outsourced services agreement with EDS and other 3rd party suppliers.
Prior to his time as interim CIO, Mike was Senior Vice President and General Manager for Sabre. In this role, Mike managed the company’s outsourced Information Technology functions, including infrastructure services, internal applications and selected airline applications.
Prior to that, Mike led Sabre’s Global Infrastructure organization, where he was responsible for providing integrated service delivery to Sabre and all of it’s outsourced clients through the design, engineering, installation, operations and systems management of Sabre networks, distributed systems, desktops and data centers worldwide.
Mike began his career with Information Systems Development, and later held IT positions with TransWorld Airlines, Republic Airlines and Bank of America.
He has also served on the Board of Directors for Societe Internationale de Telecommunications Aeronautiques (SITA) and served on the advisory boards of a number of companies including The Executive Customer Advisory Council for AT&T, Software Board of Advisors for BMC, Board of Advisors for Storage Technology Corporation, and was a member of Forrester’s CIO Oval Program.
Mike has completed executive development programs at the Darden Graduate School of Business at the University of Virginia and the Advanced Management Institute at the University of Tulsa.
Among other topics, Torsten discusses the following issues with Metis Strategy
Torsten is currently a lecturer and a member of the IT Management research team at The IT University in Gothenburg Sweden. He leads a research project to formulate methods and practices for the IT industry from which participating companies implement processes to better deliver business value while also lowering IT cost of operation.
In 1997, Torsten founded Provment, based on the realization that the open systems world needed the same management services that were available on the mainframe – services that are required to run an IT operation efficiently. During Torsten’s tenure at Provment, a Harvard Business School case was written on the company entitled, “Postgirot Bank and Provment AB Managing Cost of IT Operations”, highlighting Torsten’s unique approach to managing IT operation costs. In 2007, Provment was purchased by the American firm, SantoriTech.
Prior to his time with Provment, Torsten was the CIO of Svenska Finans where he created a new IT department delivering controls and value to the company in the process.
Prior to Torsten’s time at Svenska Finans, he spent 18 years at IBM where he had several management positions. For the majority of his time with IBM, he was in charge of development and marketing of standard applications in Sweden, and later the entire Nordic area. The last four years at IBM he was appointed to the position of Account Manager to the Public Sector.
Throughout Torsten’s career, he has also consulted companies large and small.
Torsten has spoken extensively on topics such as the “Effective management of Outsourcing IT”, “Business Evaluation of IT cost” and similar topics.
Among other topics, Mukul discusses the following issues with Metis Strategy
Mukul is the Managing Director of the IT Practice at the Corporate Executive Board. In that role, he has grown the Infrastructure Advisory portfolio from $10 million to $30 million (~ 600 clients).
In addition to his current role, Mukul’s past roles at CEB include time spent as Practice Manager & Chief Research Officer, Infrastructure Executive Council (IEC) and Research Director, CFO Executive Board.
Prior to joining CEB, Mukul was an Engagement Manager at McKinsey & Company, where he developed and implemented strategies in various industries including financial services, telecommunications, industrial, and not-for-profit.
Prior to his time at McKinsey, Mukul was a lecturer in International Economics and Macroeconomics for graduate courses at the Woodrow Wilson School at Princeton University. He has also spent time as a consultant to the World Bank.
In addition to the many studies that Mukul has authored or co-authored at CEB, he has also written numerous papers and books on topics ranging from technology to business, to economics.
Mukul has a Ph.D. in Economics from Princeton University, and a BS in Mathematics and Economics from MIT.
Among other topics, David discusses the following issues with Metis Strategy
David Richter is the Vice President of IT Services, Infrastructure Solutions at Kimberly-Clark.
Before joining Kimberly-Clark, David was the Vice President of IT Operations and Infrastructure at Starwood Hotels. In that role, David was responsible for Starwood Hotels’ international enterprise IT infrastructure operations transformation.
Prior to his time at Starwood, David was the Vice President of IT Operations and Infrastructure and Operations Transformation at Harrah’s Entertainment, where he led enterprise IT infrastructure, operations, security, application support, and casino IT support for the corporation.
Prior to David’s time with Harrah’s, David held a variety of roles at NEC Electronics, ending his time there as a Director of IT.
David has a Ph.D. in Engineering & Technology Management from North Central University, an MBA from Humboldt State University, an MS in Computer Science with honors from California State University –Chico, and a BA in Computer Science & Mathematics with honors from Cal-Berkeley.
Among other topics, Bruce discusses the following issues with Metis Strategy
Bruce Parker is Managing Director of IT Management Group, an IT consultancy.
Until late August, 2008, Bruce Parker was Chairman & CEO of AirNet Systems, Inc. a specialized express cargo airline. He remains on the board of that company.
From December 1999 until his retirement in July 2002, Parker was an Executive Vice President at Sapient, responsible for corporate development, international growth, subsidiaries and relationships with multiple large clients. He has been a board member of that company since 1995, and continues to serve on the board today.
From 1997 until 1999, Bruce served as Senior Vice President and Chief Information Officer at United Airlines. Under his direction, the company introduced United.com. During his tenure, he also created and organized several joint ventures in distribution, including Orbitz, and participated in forming the Star Alliance technology organization.
From 1994 to 1997, Bruce was Senior Vice President and Chief Information Officer at Ryder System Inc. and, previously, was a Vice President of American Airlines and Sabre Computer Services.
Bruce holds an MBA from the University of Kansas.
Among other topics, Bill discusses the following issues with Metis Strategy
Bill is the Vice President of Global Infrastructure at IBM, and in that role, he is responsible for the IT Infrastructure focused on strategy, execution, and delivering the most value for the lowest cost model.
Prior to joining IBM, Bill spent 17 years at Circuit City, where he eventually became Senior Vice President and Chief Information Officer in October 2006. In 2003, Bill was selected as one of Computerworld’s Premier 100 IT Leaders.
Bill graduated from West Virginia State College with a degree in Accounting and has 32 years of experience in Information Technology.
