Among other topics, Chris discusses the following issues with Metis Strategy:
Christopher Hjelm’s Biography
Christopher Hjelm is currently Senior Vice President, Chief Information Officer for The Kroger Co. Chris leads the technology strategy, and is responsible for all aspects of engineering, site architecture, operations, and services. Before joining Kroger in 2005, Chris was Chief Information Officer at Cendant’s Travel Distribution Services and Senior VP for Technology at eBay.
Chris has more than 20 years of technology leadership experience at high-growth Internet companies as well as Fortune 500 firms, having served at Orbitz, Cendant Corp., eBay, and Federal Express. He has been a Director of Rehabcare Group Inc. since July 2007 and a Director of Kindred Healthcare Inc. since June 2011. He serves as a Member of CIO Advisory Board of newScale LLC, which designs, manufactures and distributes networking equipments, and as a Member of Advisory Board at Channel Velocity, Inc.
Chris holds a Bachelor of Science degree in Computer Information Systems from the Colorado State University and an Honorary PhD in Computer Science from Colorado Technical University.
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Among other topics, Emerson discusses the following issues with Metis Strategy:
Emerson Spartz’s Biography
Emerson is the CEO of Chicago-based Spartz Media Inc., one of the fastest growing digital media publishers with 18 websites, including GivesMeHope, OMGFacts, and Dose.
Emerson gained fame at the age of 12, when he founded MuggleNet, which was at one time the world’s largest Harry Potter website. MuggleNet eventually attracted 50 million page views per month, and spawned the most listened to podcast in the world. Along the way, Emerson met author JK Rowling as a representative of the Harry Potter fandom. Emerson has written a number of books related to the various sites that he has created, as well.
Emerson graduated from the University of Notre Dame with a bachelor’s degree in management from the Mendoza College of Business.
Among other topics, Stephanie discusses the following issues with Metis Strategy:
Stephanie von Friedeburg’s Biography
Stephanie is the CIO and VP for Information Technology Solutions at the World Bank Group, a role she has held since 2012. Among other responsibilities, Stephanie is in charge of driving IT strategy at the World Bank Group. She’ll speak about the transformation she has led in our interview.
Stephanie began her career at the World Bank in 1992, serving in a variety of roles, including CIO for the International Finance Corporation, Manager for IFC General Manufacturing Investments in Russia and the former Soviet republics, and Manager for IFC’s Global Telecommunications Portfolio, amongst other roles.
Stephanie is also on the advisory board of Box.org, the non-profit directed arm of Box.com, an online service that provides files sharing, collaborating, and other tools for files uploaded to its servers. She also serves as a leader of the International Finance Institution Women in IT organization, which advocates for the advancement of women in IT, as well as sitting on the board of the Bank-Fund Staff Federal Credit Union.
Stephanie holds a bachelor’s degree from the Walsh School of Foreign Service at Georgetown University. She received her Master of Arts from the Lauder Institute at the University of Pennsylvania, and an MBA from the Wharton School of Business, also at the University of Pennsylvania.
Among other topics, Gerri discusses the following issues with Metis Strategy:
Gerri Martin-Flickinger’s Biography
Gerri is the CIO of Adobe Systems, a multinational software company in the midst of a transformation to the cloud, a topic Gerri and I discuss in some depth in this interview. Among other responsibilities, Gerri provides strategic direction and management for the global IT infrastructure at Adobe, including hosted services.
Prior to joining Adobe, Gerri served as the CIO of Verisign, a company that operates a diverse array of network infrastructure and offers a range of security services, where she oversaw the corporate IT services of over 60 offices. Gerri has also served as the CIO for Network Associates, Inc., as well as McAfee, Inc., prior to its acquisition by Intel.
In addition to her current role at Adobe, Gerri serves as a member of advisory committees for several venture firms, including Sierra Ventures. She is also involved in the Presidential Management Advisory Board, providing consultation on best practices in IT and building stronger product portfolio management for US Agencies.
Gerri received a bachelor’s degree in computer science from Washington State University.
Among other topics, Joe discusses the following issues with Metis Strategy:
Joe Locandro’s Biography
Joe is the IT Director (CIO equivalent) of Cathay Pacific, the flag carrier airline of Hong Kong. Among other responsibilities, Joe leads the strategic positioning and delivery of the airline’s information management and technology requirements, and he is the co-head of the innovation program for the airline. He’ll speak about some of the creative and innovative ideas that his team are developing in this interview.
Prior to joining Cathay Pacific, Joe served at the director of IT at China Light & Power where he focused on IT strategy, strategic systems development, infrastructure, and developing initiatives supportive of business unit missions. Joe has held a number of CIO positions in other industries including entertainment and energy.
Joe is also a member of the Hong KongSAR government’s Digital 21 Strategy Advisory Committee, as well as several other IT related advisory boards for universities and the Hong Kong Computer Society.
Joe holds a bachelor’s degree in Economics and Commerce from University of Melbourne, and a graduate diploma in Marketing from Monash University, also in Melbourne.
Among other topics, Gene discusses the following issues with Metis Strategy:
Gene Kim’s Biography:
Gene is an entrepreneur and author, focused on IT operations, information security, and DevOps. He is most well-known for his co-founding of the software company, TripWire, a security and compliance software company that was recently acquired by Belden, a manufacturer of networking and cable products. Gene wrote the original version of TripWire in 1992 as an undergraduate at Purdue, eventually co-fouding TripWire Inc. in 1997. Tripwire eventually grew to a 350 employee company with a customer base of over 9,000 organizations.
During his time at TripWire, Gene began his passion of studying high performing IT organizations, eventually codifying his observations of good to great IT transformations into 2 books, The Visible Ops Handbook, and Visible Ops Security. In 2010, Gene departed his CTO position at Tripwire to start the next chapter in his life. This eventually led to several books including Gene’s upcoming book, The DevOps Cookbook, and The Phoenix Project: A Novel about IT, DevOps, and Helping your Business Win; the latter reaching #1 under Amazon’s Business Management sub-category.
In addition to his books and work at Tripwire, Gene co-founded the IT Process Institute, an organization committed to improving the operating performance of IT organizations across industries. He has been voted as an up and coming IT individual by publications including InfoWorld and ComputerWorld, and was given the Outstanding Alumnus Award in 2009 by Purdue University’s Department of Computer Sciences.
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Among other topics, Ed discusses the following issues with Metis Strategy:
Ed Robben’s Biography
Ed is the SVP and CIO at Fossil Group, a global retailer specializing in fashion and accessory products, primarily watches. Among other responsibilities, Ed oversees the technology that supports Fossil’s business operations and develops future technology strategies for the organization, while reporting directly to Fossil’s CEO. He has held the post of CIO since joining the company in 2012.
Prior to joining Fossil, Ed served as the SVP, CIO, and Executive Board Member at J.C. Penney. He also previously served at BNSF and the Feld Group, which was acquired by EDS where he then implemented technology solutions for the NMCI (the largest intranet in the world).
Ed graduated from Oklahoma State University with a Bachelor’s of Science in Electrical Engineering.
Among other topics, Jean-Michel Ares discusses the following with Metis Strategy:
Jean-Michel Ares’s Biography:
Jean-Michel is the Chief Technology and Operations Officer for BMO Financial Group, Canada’s fourth largest financial institution. At BMO Jean-Michel holds accountability for a diverse array of functions such as Corporate Real Estate, Product Operations, and Strategic Sourcing within Technology and Operations, a topic we cover in some depth in this interview. Among other responsibilities, Jean-Michel leads over 7,000 individuals within Technology and Operations to partner with business leaders and use technology as a mechanism to achieve the corporation’s growth targets.
Prior to his tenure at BMO, Jean-Michel served as Senior Vice President and Chief Information Officer for Coca-Cola Company, and as the Vice President and CIO of GE Power Systems.
Jean-Michel graduated with a Bachelor’s and Master’s degree in Electrical Engineering as well as an MBA, all from McGill University in Montreal.
Among other topics, President Fox discusses the following issues with Metis Strategy:
Pres. Vicente Fox’s Biography
Welcome to Metis Strategy’s Forum on World Class IT. I’m Peter High and I am pleased to welcome President Vicente Fox to the broadcast. Mr. Fox is the former President of Mexico, a role in which he served from 2000 to 2006. President Fox is considered an innovative force in enhancing the global presence of Mexico and Latin America in business and technology, topics which we cover in some depth in this interview.
Prior to his tenure as President, Mr. Fox first served as the President of Coca-Cola Mexico rising to that role after beginning as a delivery route supervisor for the company. Under his leadership, Coca Cola became the most popular drink in Mexico, increasing sales by almost 50%. As a politician, Fox was elected as Governor of Guanajuato after first serving in the federal Chamber of Deputies. In 1997, Fox began his campaign for President of Mexico, there years before his eventual election.
In January 2007, Fox announced plans for the construction of Mexico’s first Presidential Library, Centro Fox. As a library, center of advancement for democracy, and museum, Centro Fox has a stated mission of training and developing Latin American leaders based on social values. To date, the center provides a variety of programming and resources that support this mission through policy, social, cultural, and academic initiatives.
President Fox is a graduate of Harvard Business School and received a bachelor’s degree in business administration from Universidad Iberoamericana in Mexico City.
Among other topics, Brian and Dan discuss the following issues with Metis Strategy:
Biography of Brian Watson and Dan Roberts: Brian and Dan are the co-authors of Confessions of a Successful CIO: How the Best CIOs Tackle Their Toughest Business Challenges, one of the latest releases in the Wiley CIO Series. With the book, Watson and Roberts bring forward a variety of stories of innovative CIOs, challenges they faced, and their pragmatic and successful responses, a topic we cover in some depth in this interview. Brian Watson is the former Editor in Chief of CIO Insight and has contributed reporting and analysis to several media outlets focused on IT leadership. Since October, Brian has been Executive Director, iRise Advisor Network & Executive Roundtable Series at iRise. Prior to that, Brian served as Director of Business Outreach for Workforce Opportunity Services (WOS), a charitable organization that helps companies build strong talent pipelines through unique work-study programs. Brian holds a Bachelor of Arts from Bucknell University and a Master’s degree from Northwestern University’s Medill School of Journalism. Dan Roberts is a 30-year veteran of the IT industry and the CEO and President of Ouellette & Associates Consulting, Inc., a leading provider of IT leadership and professional development training services focused on the “human side of technology”. Dan is a contributing author of O&A’s latest book titled Unleashing the Power of IT (Wiley, 2011) and has published numerous articles in industry journals. Dan graduated from the Whittemore School of Business and Economics at the University of New Hampshire, where he received his Bachelor of Science in Business Administration.