566: In this interview, we discuss the state of American politics and the role that technology plays. Dr. Fukuyama describes what he sees as the rise of populism in the U.S., the deepening polarization between voters, and how platforms like Twitter, Facebook and Google have facilitated this polarization. He proposes the application of middleware to these platforms and provides possible benefits to such applications as well as criticisms that it has received. Additionally, Dr. Fukuyama gives his perspective on challenges arising from both Russia and China and provides an analysis of the current Biden Administration.
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565: In this interview, Rhonda discusses the four key focus areas for IT at Stanley Black & Decker once the pandemic struck and how COVID has given Stanley Black & Decker the permission to change and accelerate. Shankar discusses the stakeholder prioritization framework Verizon adopted during the pandemic in which it puts its employees first, customers second, society third, and its shareholders fourth, some of the innovative ideas Verizon has adopted during the pandemic, how Verizon has accelerated its digital transformation during the pandemic, among a variety of other topics.
564: In this interview, we discuss The Premonition and how the Centers for Disease Control and Prevention evolved into an organization ill equipped to manage a pandemic. Michael shares anecdotes from the interviews he conducted and how the problems that the pandemic wrought began long before the Trump Administration. We also discuss how he developed the stories for his book, what his career as an author is like between books and a variety of other topics.
563: In this interview, we discuss what drew Shaleen to Schneider, ways Schneider has disrupted itself over the years, why Schneider considers itself the Moneyball of trucking, and how the pandemic has accelerated the adoption of frictionless experience platforms at Schneider. We also discuss the importance of using familiar language when discussing digital transformation, the importance of embracing business agility, and getting used to the unknown, Atif and Shaleen’s take on the state of autonomous vehicles, among a variety of other topics.
562: In this interview, Orion Hindawi, Co-Founder and CEO of Tanium, discusses the evolution of IT Infrastructures and cybersecurity. Orion gives an overview of Tanium’s business and discusses the changing ways companies look at adopting IT. He also covers the digital and technological transformations, the importance of curating strong ecosystems, and future opportunities for the company. Additionally, Orion shares his perspective on applying business cybersecurity knowledge to maintaining personal cybersecurity.
561: In this interview, Ken Lamneck, President and CEO of Insight, discusses how cyber attacks are becoming more and more sophisticated, and four ways companies can protect themselves from these attacks. He discusses the importance of companies embracing the seriousness of cybersecurity, why cyber has to go from being buried in IT to being part of the fabric of the organization, and how governments are starting to take on a greater role in cybersecurity. Lastly, Ken discusses why he thinks IT is going to explode in the next 10 years, how all companies are becoming IT companies, among a variety of other topics.
560: In this interview, Hubert Joly, former Chairman and Chief Executive Officer of Best Buy, discusses his personal philosophy on the goal of a business and why he viewed Best Buy as being more than just a technology retailer. Hubert goes on to share insight from his book such as how he identified weaknesses in Best Buy’s strategy and transformed the company to focus on collaboration with suppliers, alignment of interests of all stakeholders, and what he calls “human magic”.
559: John Hinshaw, Group Chief Operating Officer of HSBC, discusses why he decided to join HSBC after a diverse career, and how many financial industry disruptors come from outside the industry. We discuss HSBC’s “coopetition” with FinTech and the advantages both sides get from partnering with each other, why HSBC has shifted from investing in later-stage companies to earlier-stage organizations in the Series A or angel rounds, and HSBC’s partnership with Google looking at financial crime and money laundering. John also discusses COVID’s impact on the digital adoption curve, the future of work at HSBC, and the rise of emerging technologies such as 5G, AI, and quantum computing.
Check out Peter High’s recent article on Forbes HSBC’s COO Brings The Magic Of Silicon Valley To The 156 Year Old Bank.
558: In this interview, Richard Cox, Chief Information Officer of Cox Enterprises, and Rick Rioboli, Chief Information Officer of Comcast, discuss how both executives are rethinking the employee experience for a new world of work. Rick shares his view on the future of work and why he thinks Comcast will work in a hybrid model once the pandemic is over, the cultural differences Rick has noticed between product development teams and IT teams, and how Rick went after the culture in IT when he joined Comcast and sought to transform the way the function worked. We also discuss how Richard defines leadership, why Cox Enterprises is putting cybersecurity at the top of mind for all of its employees, not just those in IT, among a variety of other topics.
557: In this interview, Mike Hayes, Chief Digital Transformation Officer of VMWare, discusses the increasingly blurred line between internal IT and the customer experience, VMware’s SaaS transformation, and Mike’s advice on how to effectively network. We also discuss lessons Mike learned serving in the White House, Mike’s experience at Bridgewater Associates and the importance of honest feedback loops, among a variety of other topics.
