624: Warren discusses the transformation of Turner Construction and the expansion of his CIO responsibilities. Warren begins with his purview as CIO, gives details around the expanded responsibilities in his role surrounding marketing and communications, and how the impact of IT inside and outside of the company creates a rationale for the combined responsibilities. He also discusses the change management in standardizing tech within an industry that is a traditionally late-stage adopter of IT. Warren tells how this standardization builds a better foundation for data strategy at the company and how leveraging that technology and data can have positive impacts on large-scale projects like the company’s joint project constructing the SoFi Stadium in Los Angeles. Finally, Warren shares lessons from the partial return-to-office, how his unique perspective has driven the expansion of the CIO role, and trends in technology that he is focused on for the future.
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This episode is sponsored by Transmit Security.
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623: Scot discusses the origination of Arc XP and broadening the technology’s applications beyond The Washington Post and the media/publishing industry. Scot tells the story of how Arc XP began within The Washington Post and compares its genesis to that of AWS at Amazon. He then describes the broader possibilities and applications of Arc XP beyond media and how he balances the competitive advantage of the technology and the controversial nature of sharing it with competitors. Scot shares how he leverages his past experiences outside of media to help with these broader applications, how he builds the skill set of his team, and how his vision for expansion is driven by where the talent is located. Finally, Scot talks about the growth opportunities at Arc XP and the advantages of having regular access to someone like Jeff Bezos.
622: Kevin Eamigh discusses the two sides of his responsibilities in his role and why it was a logical step for him to take on the Global Business Services responsibilities. He also talks about his role in developing connected products for the company and his team’s work on providing customers with self-service options. Finally, Kevin spends some time reflecting on his tenure as CIO, the evolution of the role throughout his career, and trends in technology that he and his team are following.
621: Michael discusses the development and implementation of Next Generation Technology at Citizens Financial. Michael begins with his purview as Chief Information Officer and describes the Next Gen Tech Transformation Program at the company. He talks briefly about the broader impact of IT, enhancing engineering talent through leveraging partners and in-house academy programs, and building up the momentum for using APIs at the company. Finally, Michael provides an example of the Next Gen Tech in action at the company, what the process of modernizing a 200-year-old company looks like, and trends in technology that he sees as being important in the years ahead.
620: Mike Davies discusses the relevance and impact of neuromorphic computing on Intel as a company and the world more generally. Mike gives a bird’s-eye view of what neuromorphic computing aims to achieve and the relationship it has to traditional forms of artificial intelligence and deep learning. He breaks down the near-, medium-, and long-term implications the technology could have on how we think about computing capabilities and the technology and cost challenges that his team is working to overcome. A key component of commercializing this technology is the collaboration with partners, and Mike spends a moment discussing how he looks to curate an ecosystem of academics and corporations to help deliver this technology as well as how he collaborates internally with other groups within Intel Labs.
619: Mike, Diane, and Vijay of Johnson Controls discuss how the three executive roles fit together and how digital and technological innovation are shaping the 136-year-old company. Each explains their purview within their respective roles and how these roles share governance and collaborate with one another. Vijay expands on how his team was built by centralizing various disparate capabilities across the company as a means to create value and discusses the learnings from Johnson Control’s Open Blue platform. Mike shares the strategic nature of technology at Johnson Controls and what the future of work looks like coming out of the pandemic. Diane then talks about enabling the employee experience at the company and expands on the company’s view of the hybrid work strategy. Finally, the executives provide a look ahead at future opportunities to leverage technology and digital at the company.
This episode is sponsored by Transmit Security and Zoho.
618: Tom discusses the strategic plan for Sysco’s digital transformation and the impact on the B2B customer interaction. Tom provides his purview as both the CIO and CDO and gives his perspective on the five strategic pillars for the company’s Recipe for Growth. He talks about bringing a B2C sensibility to the B2B transactions, focusing on customer engagements and customer journeys, and fostering resilience at the company during the pandemic. Tom also shares how he is not only looking at new solutions for the customer but also how to better position his team for innovation through diversity and inclusion. Finally, Tom discusses tech trends and areas within the company that he looks to focus on in the future.
617: Jonathan and Wouleta share their perspectives on the digital transformation of the fast-casual restaurant. Jonathan provides his vision for optimizing the restaurant business through innovation and digitization, how he sees the pandemic’s impact on digital customer interaction, and why now is the perfect time to fill the role of the Chief Technology Officer for the company. Wouleta then shares why Sweetgreen was the next best move in her career, what her purview entails as CTO, and how she plans to drive value at the company through technology and leveraging her experience from prior CTO roles. Finally, Jonathan discusses the company’s strategy in balancing geographic expansion and expansion through digitization and innovation.
616: Kai-Fu Lee discusses the evolution of artificial intelligence and the 20-year horizon for its implementation. Kai-Fu shares why 20 years was an appropriate time horizon for his book on the future of AI, why Chen Qiufan, a science-fiction novelist, was the perfect person to partner with, and how the two of them originated the idea for ten visions of AI. He also discusses the impact of artificial intelligence on society including the future of work, changes in society, and shaping of opinions. Finally, Kai-Fu gives his perspective on the factors necessary to lead to greater adoption of artificial intelligence and how the global leadership of certain areas of its development and implementation has evolved.
615: In our latest interview, Mike Giresi, Chief Digital Officer of Molex, discusses with Peter High the operating model changes to enhance the customer experience at a B2B company. Mike provides an overview of Molex’s business, how he collaborates with peer CIOs under Koch Industries and externally, and what his purview as Chief Digital Officer entails. He also gives his vision for customer experience at a B2B Company leveraging his experience in B2C environments. Mike talks about operating model changes at the company, change management necessary, and fostering cultural change within Molex. Finally, Mike shares how he looks at connecting IT to the broader business, moving talent into higher orders of work, and trends in technology he is looking forward to.