760: In a panel from our February Metis Strategy Digital Symposium, Michelle and Marco speak with Metis Strategy’s Steven Norton about cultivating an enterprise mindset. Tune in to hear how both executives drive enterprise alignment, recruit talent with an enterprise mindset, and develop that talent through reskilling and upskilling efforts.
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759: Shannon discusses the business unit she leads and how it acts as a start-up within a large company like Jacobs Solutions. She covers the company’s talent strategy balancing new and legacy talent within her team and how her team works with clients to anticipate and respond to changing needs. Shannon also talks about the innovations in sustainability her team is driving, the collaboration she engages in with other business units within the company, and how her team’s ‘cyber-centricity’ has led to developing stronger cyber products for clients across the business. Finally, she reflects on the keys to her career success and looks ahead at trends in data and computing that are on her radar.
758: Our latest episode comes from our February Metis Strategy Digital Symposium on the topic of becoming an AI company with Katia Walsh, Chief Global Strategy and Artificial Intelligence Officer of Levi Strauss & Co., and George Brady, Chief Information Officer of loanDepot. Katia describes the strategies she used to introduce the mindset of artificial intelligence at Levi’s and how she deployed the technology at the company. George similarly describes how he deployed AI at his organization, the use cases he sees for ChatGPT, and how he reskilled talent at Capital One to accommodate AI initiatives.
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757: In this episode, we dive into the concept of the “brilliant basics” with Eben Hewitt, CIO of Hyatt Hotels. Eben shares how he achieves reliability, scalability, speed, and transparency in IT at the company while also improving customer experience. We explore Eben’s experience in replacing Hyatt’s central reservation system, developing better communication throughout the organization, and rebuilding the company after the pandemic shook the hospitality industry.
756: Rob and Mark join our host Peter on a panel at our February Metis Strategy Digital Symposium on the topic of the technology leader’s expanding operational purview. Rob shares his experience across the CIO, COO, and co-CEO roles he has held at Cenlar, the skills he found were necessary to succeed in those roles, and the advantage of developing a relationship with the board of directors. Mark discusses his transition from COO to CIO during ICE’s massive growth, insights from the M&A integrations he led that contributed to that growth, and the combination of technology and operations in his COO that pushed him toward taking the CIO role.
755: Josh discusses the remarkable cultural and digital transformation he has led at World Fuel Services to modernize the legacy systems at the Fortune 100 energy company. Josh explains the elements of culture that he focuses on and the process of operationalizing culture in order to transform an organization and facilitate high-performing teams. Josh also reflects on his career, the keys to his success, and the trends in technology that he has been following.
754: Our broadcast today comes from our February Metis Strategy Digital Symposium on the topic of talent’s role in making transformations stick featuring Sastry Durvasula, Chief Information & Client Services Officer of TIAA, and Ramon Richards, CIO of Fannie Mae. Sastry shares how talent plays a key role in TIAA’s six strategic pillars and how he is upskilling his team to operate within this new virtual normal. Ramon discusses how he energizes talent in order to accelerate transformation and approaches the topic of talent retention at Fannie Mae. Both executives also give their perspectives on the importance of diversity, equity, and inclusion as well as how the advancement of technologies like AI and ChatGPT will impact the business in the future.
753: Having been with the company for nearly a decade and ascending to the role of CDIO one year ago, Sal shares the remarkable transformation she has driven at the company to bring world-class technology to world-class real estate. She speaks about her approach to end-to-end technology, the implementation of a chief data officer role to curate better insights, and the creation of a business information officer role to align her team with the broader business. She also emphasizes the importance of diversity in thought when it comes to business decision-making and why she prioritizes an ESG strategy at the company. Finally, Sal looks ahead at trends in technology and reflects on the keys to her career success.
Audio-only is also available on YouTube:
752: Our broadcast today comes from our February Metis Strategy Digital Symposium on the topic of establishing a data strategy in complex organizations featuring Krzysztof Soltan, CIO of Vulcan Materials Company, and Anupam Khare, CIO of Oshkosh Corporation. Anupam shares his thoughts on creating a data strategy at Oshkosh and forming an organizational structure that fosters a data-rich decision-making culture at the company. Krzysztof talks about how he helps communicates data across the organization and how he measures the success of its data strategy.
751: Rajan joins us to speak about his experience driving one of the most extensive cloud adoption journeys in corporate America and managing a product-oriented operating model at Intuit. We discuss the company’s ‘Big Bets’ and how technology is being used to bring them to life, specifically the company’s AI virtual expert platform. Rajan covers how he interacts with different customer journeys, how he builds an ecosystem to leverage artificial intelligence tools, and what other trends in technology are on Rajan’s radar. We also explore Intuit’s company culture, the focus on retaining talent, and the keys to Rajan’s career success.
