How Duke Energy, HARMAN International, and USPS Drive Modernization and Innovation at Scale

December 2, 2024

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About the Guest

Bonnie Titone

Senior Vice President and Chief Administrative Officer at Duke Energy

Bonnie Titone is Senior Vice President and Chief Administrative Officer at Duke Energy, overseeing IT, cybersecurity, telecommunications, supply chain, and real estate. She leads digital transformation and data optimization to support Duke Energy’s cleaner energy future. Titone joined Duke Energy in 2019 after serving as Vice President of Information Business Technology at PG&E and holding leadership roles at Volkswagen and Toyota. With over 27 years of experience, she has led major modernization efforts across industries. She actively supports education and diversity, serving on the boards of the Young Black Leadership Alliance and Apparo. Titone is also a member of Evanta’s governing body for CIOs and CISOs.

Nick Parrotta

President of Digital Transformation Solutions (DTS) and Chief Digital and Information Officer at HARMAN

Nick Parrotta is President of Digital Transformation Solutions (DTS) and Chief Digital and Information Officer at HARMAN, a Samsung subsidiary. He drives innovation, scalability, and secure solutions for HARMAN’s automotive, consumer, and enterprise divisions. Parrotta joined HARMAN in 2017, building on leadership roles at GE, Kaiser Permanente, IBM, and PwC. He has forged strategic partnerships with major tech companies, advancing digital capabilities globally. An award-winning leader, Nick holds an MBA from Southern Methodist University and a BA in Psychology from St. John Fisher College. He is a vocal advocate for diversity and inclusion and serves on advisory boards for Cisco and HARMAN.

Pritha Mehra

Chief Information Officer and Executive Vice President at USPS

Pritha Mehra is Chief Information Officer and Executive Vice President at USPS, managing one of the largest tech infrastructures in the world. Her team supports 32,000 locations and processes 110 petabytes of data annually, driving USPS’s modernization. With over 35 years at USPS, Mehra has led cloud migration, agile frameworks, and digital innovations generating over $200 million in savings. Previously, she oversaw IT and Mail Entry, capturing $40 billion in revenue. Mehra holds a Bachelor’s in Computer Science from the University of Maryland and an MBA from Georgetown. Recognized as a FedScoop Top Boss in IT, she is a Lean Six Sigma Green Belt and a champion of USPS’s digital transformation.

Episode Overview

929: In this episode of Technovation, we feature a panel from our 2024 Metis Strategy Summit with panelists Nick Parrotta (CDIO & President of Digital Transformation Solutions at HARMAN Intl.), Bonnie Titone (CAO of Duke Energy), and Pritha Mehra (CIO of USPS) where they discuss their insights into leading large-scale modernization efforts. The conversation spans diverse industries—automotive, energy, and logistics—exploring how these leaders balance innovation with the challenges of legacy systems and crisis management.

Highlights include:

USPS’s Cloud Strategy: Pritha Mehra details USPS’s hybrid cloud approach and its role in transforming the organization’s 950 legacy applications into efficient, scalable solutions.
Clean Energy Transition: Bonnie Titone explains Duke Energy’s use of cloud-based grid planning tools to support its clean energy goals and manage disaster preparedness with tools like drones and Scout.
Personalized Digital Experiences: Nick Parrotta discusses how HARMAN integrates AI and cloud technologies to deliver cutting-edge customer experiences in automotive and consumer audio.
Crisis Management at Scale: Stories of leadership and innovation, from USPS’s COVID-19 test kit distribution to Duke Energy’s hurricane response.
Building Cultures of Curiosity: Strategies for fostering innovation, enabling teams to adopt emerging technologies, and bridging the gap between legacy and modern systems.

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