Naresh Shanker, Vice President and Chief Information Officer of Palm

Episode Overview

Among other topics, Naresh discusses the following issues with Metis Strategy

• His priorities for the foreseeable future around operational excellence, a successful merger with Hewlett-Packard, and the preparation for a launch of a new product portfolio
• How consumer electronics have impacted commercial technologies, and the implications for the future
• IT’s role in innovation at Palm
• The benefits and challenges of being headquartered in Silicon Valley, with so many other IT executives to tap as resources
• How IT can avoid being a bottleneck to project delivery and time-to-market through efficient processes

Naresh Shanker’s Biography

Naresh is the Vice President and Chief Information Officer of Palm, Inc. He has management responsibility for IT strategy and all of the company’s IT assets. This includes all application development, data management, technology infrastructure, data-center operations and telecommunication networks worldwide. Naresh also has responsibility for palm.com operations.

Prior to joining Palm, Naresh was responsible for managing Agilent Technologies’ internal enterprise business solutions organization, delivering customer-facing and supply-chain solutions worldwide, resulting in significant savings to the company. He also was instrumental in establishing offshore IT operations and outsourcing services in India.

Naresh started his career at Hewlett-Packard Company, Medical Products Group. He was responsible for delivering applications and infrastructure solutions and services worldwide, and integrating acquisitions into the business. He also was instrumental in establishing a joint venture manufacturing center in China.

Naresh received his Bachelor of Science degree in computer science (BSCS) and master’s in business administration (MBA) from the Illinois Institute of Technology, Chicago.

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