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Episode 824

Mission-Driven Success: Collins Aerospace CIO Mona Bates on Transformation Through Data, Training, and Digitizing the Product Lifecycle

November 30, 2023
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About the Guest

Mona Bates

Chief Information Officer of Collins Aerospace
Mona Bates is the Chief Information Officer for Collins Aerospace, a business unit within RTX, formerly Raytheon Technologies, and a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry that earns in excess of $20 billion in annual revenue. Mona has been in her role for two years and follows her service as Vice President of Digital Technology and CIO for Raytheon Missiles & Defense as well as CIO for Raytheon Integrated Defense Systems prior to the Raytheon merger with United Technologies Corporation in 2020. She has spent more than 20 years in the industry, and in her role at Collins Aerospace, she is leading a transformation to strengthen and secure the company's digital foundation, harmonize the company's system landscape and business processes, drive a data strategy, and digitize the Collins Aerospace product lifecycle. Before joining Raytheon, Mona held senior leadership positions at Boecore Inc. supporting the Missile Defense Agency (MDA).

Episode Overview

824: Behind every successful digital transformation is a well-defined mission that drives the enterprise toward a common goal. At Collins Aerospace, CIO Mona Bates leads her team with the company’s mission in mind and ensures everyone feels that tie to the business and the customers they serve. In this interview, Mona talks about the strategy behind Collins’ digital transformation, the four pillars that make up that strategy, and how the company’s mission connects her globally distributed team. She emphasizes the importance of building digital literacy in talent beyond IT, defines the process of digitizing the product lifecycle, and explains her methods of collaborating with the other business units within the broader organization of RTX. Finally, Mona describes her passion for diversity, equity, and inclusion; reflects on the keys to her career success; and looks ahead at the trends in technology and beyond.

“"A common theme across all of the businesses is our pride in the mission. In every job, in every role, just a strong connection to the mission and the customers that we serve.""

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