Mike Heim, CIO of Whirlpool

Episode Overview

Among other topics, Mike discusses the following issues with Metis Strategy:

• His responsibilities as CIO
• The benefits of being a product owner as well as a leader
• How dramatic change has allowed him and his team to become front office collaborators as well as back office support
• The future of IoT and its effects on home appliances
• How IT addresses security in an increasingly digital world
• A glimpse into how he managed to transform the workplace using Google Apps
• IT’s role in the collaboration and development of new ideas
• The governance and culture required to create an organization that is able to respond quickly
• Eye on the Trends: Cloud computing, 3D printing, Machine learning

Mike Heim’s Biography

Mike is the Corporate Vice President and Chief Information Officer of Whirlpool Corporation, a $20 billion home appliance manufacturer operating in over 170 countries worldwide with 97,000 employees. In his role as CIO, Mike has been responsible for modernizing the company’s infrastructure, driving the organization to take advantage of the Internet of Things and predictive analytics capabilities, all of which we covered in this interview.

Prior to Whirlpool, Mike was a Senior Vice President and the CIO of Eli Lilly, where he worked for 33 years.

Mike holds has a bachelor’s degree in Business from Marian University and a Masters of Business Administration from Bowling Green State University.

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