Lidia Fonseca, CIO of Quest Diagnostics

Episode Overview

Among other topics, Lidia discusses the following issues with Metis Strategy:

• Quest Diagnostics, their scale, technology, and partnerships
• Her role as Chief Information and the responsibilities of her role
• How she encourages her team to engage with customers
• Big Data and how her team structures and analyzes the huge amount of data at Quest Diagnostics
• Security and how she balances innovation and risk-taking with security considerations
• Her membership on the board of Gannett, and how she came across the opportunity to join
• How boards of directors will continue to look for technical expertise as companies try to become digital

Lidia Fonseca’s Biography

Lidia Fonseca is the Chief Information Officer of Quest Diagnostics, a $7.5B provider of clinical laboratory services. As CIO, Lidia leads the IT function, enterprise architecture, and integrates process, data, and systems across the network.

Prior to working at Quest Diagnostics, Lidia served in multiple technology roles at other major healthcare organizations including LabCorp and Philips Medical Systems.

Lidia is a member of the Board of Directors at Gannett, a large media holding company, and is also an advisory board member of Medivo, a healthcare data company.

Lidia earned her bachelor’s degree from the University of California, Berkley, and received her MBA and Master of Business Informatics from the Erasmus Graduate School of Business.

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