Lee Congdon, Chief Information Officer of Red Hat

Episode Overview

Among other topics, Lee discusses the following issues with Metis Strategy:

• Red Hat IT’s priorities for the new fiscal year around business solution delivery, operations and process improvement, technology driven innovation, and capability growth
• The close partnership IT has with product development as heavy users and beta testers of Red Hat products
• The necessity of recognizing that IT is ultimately a service organization that should be business driven, and how establishing that culture earns trust from business partners
• How he has organized his IT team to focus on innovation, most recently around telephony, consumer services, business intelligence, mobile technology, and developing a community support model
• Eye on the trends:Consumerization of IT, rapid growth of mobile application and device capabilities, Software as a Service (SaaS) as a platform for faster and easier access to new technology, and the tremendous business opportunity for Red Hat in Cloud Computing and utility computing

Lee Congdon’s Biography

Lee is the chief information officer of Red Hat, and in that role, he is responsible for the company’s global information systems, including the technology strategy, enterprise architecture, information technology governance, solutions delivery, and systems operations supporting the company. His role includes enabling Red Hat’s business through services such as knowledge management, technology innovation, technology-enabled collaboration, and process improvement.

Prior to joining Red Hat, he was Managing Vice President, Information Technology at Capital One where he developed and delivered information technology solutions for the firm’s corporate functions and Global Financial Services group. Before Capital One, Lee was Senior Vice President, Strategic Initiatives, at Nasdaq, where he led the organization’s efforts to identify, implement, and operate technology solutions for Nasdaq Japan, Nasdaq Europe, and other strategic global ventures. Earlier, at Citicorp, Lee led multiple global technology initiatives for the private bank and the corporate bank. Lee began his career at IBM as an operating system developer and held several technology and technical marketing positions of increasing responsibility with that firm.

Lee holds Bachelor’s and Master’s degrees in Computer Science from Purdue University and a Master’s degree in Business Administration from the Kellogg School at Northwestern University.

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