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Episode 844

Modernizing Amtrak: Bringing Mobile Technology and AI to the Rail Company with CDO Judith Apshago

February 8, 2024
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About the Guest

Judith Apshago

Chief Digital Officer of Amtrak
Judith Apshago is the Chief Digital Officer at Amtrak, a role she has held for a little less than a year of the nearly four and a half years she's been with the company. Founded in 1971, Amtrak is the largest passenger rail company in North America and since then has expanded in a variety of other areas. Prior to joining Amtrak, Judith served as CIO of U.S. Silica, a leading producer of commercial Silica used in industrial applications.

Episode Overview

844: The railway industry has gone through a number of technological transformations since its inception, and is again transforming to take full advantage of the latest tools available to rail companies. In this episode of Technovation, Judith Apshago, CDO at Amtrak, joins Peter High in a discussion about her team’s efforts in modernizing the company’s legacy systems. Judith explains the method of bringing mobile technology to employees as a way of improving efficiency and productivity as well as implementing sensors and AI tools into newly manufactured fleets in order to ensure safety and security. She also talks about her focus on sustainability and reducing emissions over the next few years. Finally, Judith reflects on her career journey and provides advice for executives looking to grow into a similar role as hers.

 

“"We deployed over 12,000 mobile devices to our frontline workers, and some of our other operations staff to basically digitize those rulebooks. They've gone from literally a backpack full of paper, to a tablet. Those tablets have real-time updates.""

Sponsor

This episode is sponsored by Codeium

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