Carhartt CDIO John Hill on Creating Digital Capabilities to Improve Agility

November 25, 2021

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About the Guest

John Hill

Chief Digital and Information Officer of Carhartt

John Hill is the Chief Digital & Information Officer at Carhartt, an American workwear apparel company founded in 1889. John has been with the company for almost six years and spent time as Chief Information Officer adding the role of SVP of Planning in late 2017 before taking on his role as CDIO in September of 2021. John spent time as a CIO and a technology executive at organizations such as the Government of Ontario, WSIB, and Grainger before joining Carhartt.

Episode Overview

614: Carhartt’s John Hill joins Peter High in a discussion on digital agility and the digital transformation of Carhartt. John provides an overview of Carhartt’s business, his purview as Chief Digital and Information Officer, and the role of digital and sources of innovation at the company. He details what he sees as the keys to successful change management as a part of the digitization effort of the company and how data and analytics have impacted business outcomes. John also describes his field of study in his pursuit of a doctorate degree in Business Administration and the research he has done on organizational constructs and how they drive a firm’s ability to create digital capabilities. Finally, he talks about the hindrances he faced during the digital transformation and looks ahead at the tech trends that could impact Carhartt’s business.

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This episode is sponsored by Transmit Security.