Jay Levine, Senior Vice President and Chief Information Officer of Blue Cross Blue Shield of Minnesota

Episode Overview

Among other topics, Jay discusses the following issues with Metis Strategy:

• Jay’s priorities of focusing in the near term on addressing government mandates while in the longer term preparing his company for the shift to a business to consumer environment
• The dramatic changes to the health insurance supply chain, and how regulatory measures are driving significant technology modernization and transformation
• How Blue Cross Blue Shield of MN is approaching the uncertainty of legal regulations in health reform, as well as the bets the company is making regardless of regulation
• How, when taking on a new CIO position, one must commit to obsessive learning about a new industry while also identifying parallels with other industry experience
• The necessity to run a non-profit like a for-profit business, while heavily appreciating the community-oriented mission of the company
• How the health insurance industry lags others in its adoption of commodity labor and software solution, and how this will be a necessary shift in approach in order to meet the increasing time to market demands of a business to consumer market
• Eye on the trends:Mobile devices’ ability to provide rich data anywhere, cloud computing playing a role in agility, and the ability for Software as a Service (SaaS) to enable transformational efforts in a shorter time period

Jay Levine’s Biography

Jay is the Senior Vice President and Chief Information Officer of Blue Cross Blue Shield of Minnesota. He is responsible for the company’s overall technology strategy, systems operations, applications development and controls, and technology risk management for all product, production, and business information systems.

Jay has more than 25 years of experience building and leading high-performing software development groups and information technology organizations. Prior to joining Blue Cross, Jay served as executive vice president of product development and chief technology officer of Wolters Kluwer Financial Services, working on compliance and analytic solutions for banking, mortgage, insurance, and securities markets.

Jay also served as vice president of software development for the Thomson Corporation, where he oversaw the development of award-winning and market-leading training and knowledge management solutions for the legal marketplace.

Jay has a Bachelor of Science degree in computer and information sciences from the University of Maryland, a Masters of Science in information systems from George Mason University, and a Masters of Science in management and technology from the University of Minnesota.

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