Jane Landon, Deputy Commissioner and CIO of the New York City Department of Finance

Episode Overview

Among other topics, Jane discusses the following issues with Metis Strategy

• How Jane was able to bring disparate IT entities together to create efficiencies across the organization
• The cultural challenges faced when joining an organization that is not accustomed to change in IT
• The importance of team support for change in order to avoid a backward transition once external help is no longer present to support the organization
• The unique role of working in government IT; while business divisions are the primary customers, there is still a responsibility to the citizens
• How Jane’s experience in the corporate sector has prepared her for her transition to the government sector

Jane Landon’s Biography

Since January of 2007, Jane has been Deputy Commissioner and CIO for the New York City Department of Finance. The Department of Finance is responsible for collecting city revenues. As CIO, Jane is responsible for all systems and technology supporting the Agency’s 20 Divisions.

Prior to joining the Department of Finance, Jane was the General Manager and CIO for Microsoft’s WW Public Sector, where she was responsible for process and technology supporting that business segment. Prior to that, she was the General Manager of .Net Market Development. She and her team were responsible for developing .Net’s market presence, in the Fortune 100 and Global 100 enterprise customer marketplace.

Prior to joining Microsoft, Jane worked for Prudential Financial, where she was the CIO for the company’s Institutional Division. In this role she was responsible for all systems and technology that supported the six businesses in the division. Prior to that position Jane ran all new application development for the Retail Insurance Division at Prudential. Jane has also held key technology positions at Bankers Trust Company and at Chase Manhattan Bank.

Jane has a bachelor of science degree in business administration from the State University of New York at Fredonia.

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