Gregor Bailar, Former Chief Information Officer of Capital One

Episode Overview

Among other topics, Gregor discusses the following issues with Metis Strategy

• How to prepare for disaster recovery by ensuring that the business will be able to continue to function
• How to work through crises challenging the corporate culture and the need to learn from these experiences
• The importance of making the corporate vision clear to all levels of employees and of emphasizing each employee’s role in achieving the corporate vision
• How IT’s role in designing infrastructure can enable team-oriented collaboration
• How the CIO must act as a translator between the business partners and the technology enablers

Gregor Bailar’s Biography

Gregor retired as CIO from Capital One in late 2007 where he led an industry-recognized technology team that was pivotal to Capital One’s diversification and innovation strategies. The company transformed itself from a mono-line credit card supplier to one of the top 10 diversified banks in the United States – re-inventing nearly all of its processes along the way.

Together with his teams, Gregor has been recognized through dozens of awards, including multiple CIO 100 awards, several years in Computerworld’s “Best places to work in IT,” and the top rank in the InformationWeek 500. Gregor himself was named one of the “Most Influential persons in Information Technology” by eWeek, “One of the Hottest CIOs in Financial Services” by Future Banker, and one of the “Top 20 Most Influential Financial IT Executives” by the CIO Forum. In 2007, Gregor was inducted into the CIO Hall of Fame by CIO Magazine.

Prior to Capital One, Gregor headed up Operations and Technology at the NASDAQ Stock Market during both the dot.com boom and 9/11. He worked at Citibank before that as Chief Technology Architect for the Corporate Banking division and Managing Director in the Advanced Development division. He also served in key strategic and management positions at Perot Systems, NeXT Computer, and Hewlett-Packard.

Gregor is an active environmentalist and was the founding executive sponsor of Capital One’s Environmental Council. He is a director for the Corporate Executive Board and for the National Wildlife Federation. He is currently working on several projects to create more sustainable solutions combating global warming and poverty.

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