Schneider Electric CIO Elizabeth Hackenson

April 1, 2019

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About the Guest

Elizabeth Hackenson

CIO of Schneider Electric

Elizabeth Hackenson is the Global Chief Information Officer of Schneider Electric. As CIO, Elizabeth is responsible for providing all of the IT services and collaboration tools while managing the enterprise systems for the entire company. Since joining the firm in December of 2017, Elizabeth has led digital transformation efforts, which have been focused on adopting new digital technologies, eliminating technical debt, supporting innovation within IT, pushing new collaboration tools forward, and using virtual assistants to transition away from email. Elizabeth brings decades of IT experience to the role as she was previously the CIO of MCI, Alcatel Lucent, and ACI.

Episode Overview

387: Schneider Electric CIO Elizabeth Hackenson provides details from her first 100 days as CIO when she made multiple trips around the world to speak with as many business peers, customers, and employees as possible. Early in her tenure, a key IT leader stepped down, resulting in Elizabeth being forced into the dual role of Global CIO and Head of IT for North America. Though more than she expected, the dual role allowed Elizabeth to immerse herself into some of the challenges that operations were facing, and she was exposed to new leaders, challenges, and opportunities in IT. We also discuss Elizabeth’s relationship with her predecessor and current Chief Digital Officer Herve Coureil, Schneider’s approach to eliminating technical debt, and Elizabeth’s take on the evolution of the CIO role.

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