Bill Krivoshik, Chief Information Officer of Marsh & McLennan

Episode Overview

Among other topics, Bill discusses the following issues with Metis Strategy

• The rationale for establishing the corporate CIO position at Marsh and McLennan Companies, which now oversees MMC’s substantially sized five operating companies
• How coordinating the agendas of the five operating companies’ CIOs has enabled MMC to consolidate data centers, leverage vendor relationships, enable knowledge management and cooperation across the horizontal structure, as well as avoid double work on application development
• The delicate balance that a corporate CIO with a centralized IT department must maintain between leveraging scale and the risk of destroying advantages from having technology that is close to the unique businesses and their customers
• How lowering technology spend on operational costs should go both towards the bottom line and towards building technologies that will provide competitive advantages
• The evolving role of the CIO and how the possession of business acumen will differentiate those that aim to succeed through good and bad financial times

Bill Krivoshik’s Biography

Bill is the senior vice president and CIO, of Marsh & McLennan, a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. Bill is the first corporate CIO at Marsh & McLennan, and in this role he has led the development of the company’s overarching technology strategy and architecture, evaluating platforms, products, and services across the company.

Prior to joining Marsh & McLennan, Bill was CTO at Thomson Financial, where he oversaw the company’s technology and information operations globally. During his time there, Bill and his team streamlined products and functions integrating platforms accumulated through more than 40 acquisitions to successfully increase productivity and improve customer retention.

Prior to his time at Thomson, Bill was chief information and operations officer at Citigroup Inc’s Travelers Life & Annuity and managing director and CTO for Citigroup Global Investment Management. Prior to Citigroup, he was CIO for AIG.

Bill has a BSE degree in Electrical Engineering and Computer Science from Princeton University, and an MS in Computer Science from Stanford University.

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