Project-to-Product’s Next Frontier: AI in an Experience-Centric Organization

December 9, 2024

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About the Guest

Art Hu

Global CIO and SSG Chief Delivery & Technology Officer at Lenovo

Art Hu is the Global CIO and SSG Chief Delivery & Technology Officer at Lenovo. Arthur oversees services and solutions transformation, steering Lenovo’s evolution from hardware to holistic customer-focused services.

Dak Liyanearachchi

Chief Technology Officer at NRG Energy

Dak Liyanearachchi is the Chief Technology Officer at NRG Energy. Dak leads innovation and transformation initiatives at a $30 billion energy giant, emphasizing agile, product-centric strategies to unify technology and business operations.

Mike Anderson

Chief Digital & Information Officer at Netskope

Mike Anderson is the Chief Digital & Information Officer at Netskope, a leading cybersecurity solutions provider. Mike leverages his expertise in product operating models to foster collaboration, break silos, and optimize business capabilities.

Episode Overview

931: Transitioning from project to product thinking is more than an operational change—it’s a mindset shift. In this episode of Technovation, host Peter High speaks with Dak Liyanearachchi (CTO, NRG Energy), Arthur Hu (Global CIO, Lenovo), and Mike Anderson (CIO, Netskope) about how their organizations are embracing this evolution. The discussion spans the challenges of aligning business capabilities, fostering cross-functional teams, and developing leadership for a product-driven future.

Highlights include:

From Projects to Products: Transitioning to agile and product-focused models that enhance collaboration and deliver enterprise-wide innovation.
Transformation Offices: How these structures act as enablers for integrating technology, data, and business functions for strategic alignment.
Building Cross-Functional Teams: Developing “fusion teams” to break down silos and streamline operations.
Developing Product Owners: The importance of identifying and nurturing leaders to take ownership of digital and technology products.
The Role of AI in Innovation: Exploring how AI and Generative AI are reshaping enterprise operations and the customer experience.

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