Andi Karaboutis, Vice President and Global Chief Information Officer of Dell

Episode Overview

Among other topics, Andi discusses the following issues with Metis Strategy:

• How the recent privatization has manifested itself in Dell and Dell’s IT development
• How the IT department changed to support Dell’s migration to a solution-based business from a hardware centric business
• The unique advantages of serving as a CIO in a technology company and the steps Andi and her team took to leverage these advantages
• How the IT team at Dell is both internally and externally focused, and the benefits this practice has brought to the Dell enterprise
• The close partnership between the CIO and CMO and how the customer-centric mentality at Dell helps facilitate understanding among the leadership team
• How Andi manages social media both internally and externally
• How Andi’s background in the automobile industry contributed to her success and shaped her as a Chief Information Officer
• Eye on the Trends:  How the combination of analytics and the Internet of Things presents great opportunities and potential benefits across different industries

Andi Karaboutis’s Biography:

Andi is the Vice President and Global Chief Information Officer of Dell, a post she has held since November 2011. In this role, she is responsible for managing an efficient and innovative global IT enterprise focused on technology breakthroughs for the company and its customers.

Prior to her appointment in 2011, Andi served as Dell’s vice president of IT supporting the product groups, manufacturing, procurement and supply chain operations.

Prior to her tenure at Dell, Andi was the Executive Director, Global Purchasing and Supply Chain Information Officer at General Motors. Andi also spent about 15 years at Ford Motor Company after consulting with the company during her role as a Software Quality Assurance Coordinator at the Compuware Corporation after beginning her career as a Software Engineer at Medar Inc.

A highly accomplished professional, Andi holds many publications across a variety of technology journals as well as a host of honors and awards including Top 100 Women in STEM, Top 10 Women in Technology and Top 75 CIOs, CIO Outlook in 2012 and more recently in 2014 was an MIT CIO Sloan Leadership Award Finalist.

Andi holds a Bachelor of Science in Computer Science and a Master of Science in Computer Control Systems from Wayne State University and has completed the Executive Leadership Program in Marketing Management from Duke University’s Fuqua School of Business.

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