929: In this episode of Technovation, we feature a panel from our 2024 Metis Strategy Summit with panelists Nick Parrotta (CDIO & President of Digital Transformation Solutions at HARMAN Intl.), Bonnie Titone (CAO of Duke Energy), and Pritha Mehra (CIO of USPS) where they discuss their insights into leading large-scale modernization efforts. The conversation spans diverse industries—automotive, energy, and logistics—exploring how these leaders balance innovation with the challenges of legacy systems and crisis management.
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As the role of CIO continues to evolve as a strategic partner to the business, many CIOs are emerging as strong contenders for CEO positions. In a panel discussion from the 2024 Metis Strategy Summit, Alorica Co-CEOs Mike Clifton and Max Schwendner sit down with Peter High to discuss their leadership journeys—Mike’s transition from CIO to CEO and Max’s progression from CFO to Co-CEO. They delve into how their complementary expertise in technology and finance fuels innovation at Alorica. Additionally, the conversation highlights the transformative power of AI in customer experience (CX) and the bold strategies Alorica employs to disrupt its own business model for future growth.
927: Operationalizing AI offers transformative potential but requires organizations to adopt “responsible AI” practices that ensure transparency, accountability, legality, and ethics. In this episode of Technovation, host Peter High speaks with three influential leaders—Ed McLaughlin, CTO and President at MasterCard, Marina Bellini, President of Global Business Services at Mars, and John Russell, CIO at Northrop Grumman—about the critical role of responsible AI in driving innovation while maintaining ethical and regulatory integrity. Moderated by Alex Kraus, the panel unpacks how companies across industries can balance business value with accountability, leveraging AI responsibly for global impact.
926: As organizations navigate the future of work and technology, leaders are rethinking how to recruit, retain, and upskill talent to drive innovation. In this episode of Technovation, we feature a panel discussion from our 2024 Metis Strategy Summit with Soumya Seetharam (Chief Digital and Information Officer, Corning), Teddy Bekele (Chief Technology Officer, Land O’Lakes), and Tigran Khrimian (Chief Technology and Engineering Officer, FINRA). Moderated by Peter High, the conversation highlights practical strategies for developing next-generation operating models and integrating emerging technologies into the workforce.
925: As organizations increasingly experiment with AI, technology leaders are turning their attention to demonstrating how these tools can deliver tangible returns for the business. In this episode of Technovation, we feature a panel from our 2024 Metis Strategy Summit where Rob Alexander (CIO, Capital One), Katya Andresen (Chief Digital and Analytics Officer, Cigna), and Nitin Tandon (CIO, Vanguard) discuss how their organizations are advancing data strategy and extracting measurable value from AI initiatives. Moderated by Chris Davis (Partner and West Coast Office Lead, Metis Strategy), the conversation highlights real-world insights and provides actionable advice for technology leaders on how to measure AI’s business value, identify initiatives that will drive the greatest impact inside their organizations, and ensure a strong data strategy to guide it all.
With the global economic outlook in flux, companies worldwide are preparing for scenarios that could redefine their technology adoption strategies. In a fireside chat at our 2024 Metis Strategy Summit in NYC, George Lee, Co-Head of the Goldman Sachs Global Institute, shares his insights with Peter High on how technology and business leaders can position their organizations for readiness and resilience amid uncertainty.
In their latest book, All Hands on Tech, Babson College Professor Tom Davenport and automation pioneer Ian Barkin explore how citizen development is transforming the workplace. In this episode of Technovation, Peter High interviews Tom and Ian about the core concepts of their book, covering the rise of citizen developers, the role of governance frameworks, and real-world case studies that demonstrate the impact of democratizing technology.
922: Artificial intelligence has enabled software developers to significantly boost productivity by automating tedious tasks and improving code quality across complex projects. In this episode of Technovation, host Peter High speaks with Scott Dietzen, CEO of Augment, about how Augment’s AI platform is changing how software teams collaborate, making it easier for developers to work efficiently and creatively. Scott shares how Augment’s AI sets itself apart by deeply understanding the codebase and architecture of each team, providing tailored support beyond coding tools from the tech giants.
921: Picking up a rental car is often the final step in a traveler’s journey, making it a pivotal moment where technology can transform the customer’s overall experience. In this episode of Technovation, host Peter High interviews Ravi Simhambhatla, Executive Vice President and Chief Digital and Innovation Officer at Avis Budget Group, about his approach to driving digital transformation and customer-centric innovation within a global car rental company. Ravi shares how he and his team are enhancing every touchpoint of the customer journey through AI-driven self-service tools, dynamic pricing, and real-time personalization.
Ulta Beauty has positioned itself as an industry leader by merging in-store and digital experiences for a seamless, personalized customer experience. In this episode of Technovation, Peter High speaks with Ulta Beauty’s Chief Technology and Information Officer Mike Maresca on the company’s digital transformation, cloud expansion, and omni-centric strategy. Mike shares insights on how Ulta’s GlamLab enables virtual try-ons and how data and AI drive hyper-personalization for Ulta’s 44 million loyalty members.
