Nick Colisto discusses how Avery Dennison’s IT team shows its value to other functions by capturing, reporting, and then communicating how IT is contributing value to the company. This process starts by aligning IT’s goals with other functions and influencing how IT can help the company achieve its key strategic pillars over a five-year planning horizon. Moreover, the team has created an IT-value scorecard, which contains metrics regarding health, delivery, outcomes, and agility. Lastly, the team communicates the value it is providing through quarterly business reviews and a well written annual report that communicates the value across the spectrum. We also discuss the three parts of the company’s digital workplace strategy, the education program that the company has put in place, which has sent leaders to UC Berkeley and looks to improve digital literacy throughout the organization, Nick’s take on IoT, AI, and quantum computing, among other topics.
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433: Xerox’s CTO Naresh Shanker discusses the three key elements of a successful digital transformation. Naresh cites bold leadership that has grit as the most exciting ingredient for transformation. Second, he describes the importance of culture in preparing for the future. As the pace of change accelerates, he notes that it is critical to bridge the established culture that sustains companies at scale with the next-generation culture that has the mental muscle of a startup. Lastly, he discusses the need for a team that is passionate, driven, energized, and exceedingly mission-focused. We also discuss the outside-in and inside-out approach Xerox is using to make its digital transformation, how Xerox uses AI and IoT, Naresh’s experience as a board-level CIO, among other topics.
422: General Electric CIO Chris Drumgoole discusses the changes GE has made through a period of great change for the company. While the company led the way in outsourcing technology, Chris points out that that is not aligned with the digital world. Because of this, the company has decided to invest in IT talent and grow that capability within the company. Also, in an effort to modernize IT, the company has spent a great deal of time transforming end-user technology. We also discuss GE’s two-fold approach to attracting talent, how Chris looks to ride the fine line between standardization across business unit IT versus investing in solutions specific to one BU versus another. We also cover the cultural change afoot in the company and how the company is in the process of shifting from being a deep domain expert instead of a generalist, and a variety of other topics.
Bill is the Chief Executive Officer of GE Digital, as well as the Senior Vice President and Chief Digital Officer of General Electric, a 126 year-old industrial conglomerate with revenues exceeding $120 billion. At GE, Bill has been responsible for leading a massive digital transformation by bringing in new employees, reprogramming the existing employees, and bringing in Chief Digital Officers from the outside.
Before joining General Electric, Bill served as the Vice President at CISCO. Prior to working at CISCO, Bill was the Senior Vice President at Software AG. Bill has also held executive management positions at The Advisory Board, The MITRE Corporation, and Concept 5 Technologies.
Bill received both his Bachelor of Science and Master of Science in Computer Science from California State University, Fullerton.
Bill serves on the Board of Directors of Magna International Inc.
Among other topics, Dinu discussed the following issues with Metis Strategy:
Dinu is Vice President and Chief Information Officer of Dover Corporation, a highly diversified, $7 billion industrial manufacturing company with business segments focused on energy, engineered systems, fluids, and refrigeration & food. Since joining Dover Corporation in June 2016 as the company’s first-ever CIO, Dinu has been responsible for Dover’s global IT strategy, cyber security, shared services including infrastructure and enterprise applications, overall IT function leadership and governance. Dinu joined Dover Corporation from Baker Hughes, where he was a Senior Director or IT and IT Integration Lead. Before joining Baker Hughes, Dinu led multiple teams and projects at BMC Software and Accenture. Dinu received his Master’s and Bachelor’s degree in Computer Engineering from Stevens Institute of Technology, and an MBA from the Jones School of Business at Rice University. Dinu servers as a board member for several non-profit organizations, including Make-A-Wish Foundation and Chicago Cares.
Among other topics, Davids discussed the following issues with Metis Strategy:
Prior to joining PepsiCo, Jody held the CIO role at a number of organizations including Agrium, BestBuy, and Cardinal Health, where she was CIO for a decade. Prior to Cardinal Health, Jody was the Director of Information Technology at Nike. Prior to Nike, Jody spent fifteen years at Apple. Jody began her career as an administrative assistant at GE. Jody also serves on the Board of Directors at Premier Inc.
Jody earned a bachelor’s degree and an MBA from San Jose State University
Among other topics, Jim discusses the following issues with Metis Strategy:
Jim Fowler’s Biography
Jim is the Chief Information Officer at General Electric, a $149B industrial company. Jim recently ascended to the CIO role, coming from GE Capital in October of 2015.
Jim has previously held many roles within GE, including roles within every business unit of GE, with the exception of GE Healthcare. He has been with the organization since 2000.
Jim holds a Bachelor of Science degree in Management Information Systems and Marketing from Miami University of Ohio, and an MBA from Xavier University.
Among other topics, Mark discusses the following issues with Metis Strategy:
Mark Dajani’s Biography
Mark is the Senior Vice President and Chief Information and Process Officer of Mondelez International, a $34 billion company formed in 2012 from what used to be referred to as Kraft Foods. In his role as Chief information and Process Officer, Mark is responsible for the company’s business process excellence leadership, the enterprise shared services, as well as the organization’s information systems and technology.
Prior to his current role, Mark worked at Kraft Foods and Altria (also a former Kraft Food organization) where he held roles as Director of Application Development and Maintenance for Sales, and Director of Global Technology at Altria.
Mark received his Bachelor of Science in Electrical Engineering from the University of Texas at Austin, and an MBA from Averett University in Virginia.
Jim is the chief information officer of GE Capital. In that role, he is responsible for delivering digital global business processes and is an active participant in driving GE’s commercial digital strategy through GE’s Information Management Council.
Jim was previously the CIO for GE Power & Water, the CIO for GE Power Generation Services and CSA Automation, the CIO for GE Intelligent Platforms, the CIO of Supply Chain at GE Aviation, and the CTO of Architecture and Design with GE Infrastructure. Prior to GE he held roles with NCR and Accenture.
Jim holds a bachelor of science degree in Management Information Systems and Marketing from Miami University in Oxford, Ohio, as well as an MBA from Xavier University in Cincinnati, Ohio.
Among other topics, Jamie discusses the following issues with Metis Strategy:
Jamie has been the Senior Vice President and Chief Information Officer at General Electric since April 15, 2013. She is responsible for driving GE’s global Information Technology Strategy, services and operations and aggressively delivering innovative and transformational solutions. Prior to taking on her current role, she served as the Chief Accounting Officer, Vice President and Controller at GE from April 2008. She ascended to this role from holding the same role in GE Capital Services Inc. and the Principal Accounting Officer, Senior Vice President and Controller of GE Capital Corporation. She also served as the Vice President of Corporate Finance at GE Capital Corporation.
Prior to joining GE, Jamie was the Chief Accounting Officer and Senior Vice President of WellPoint Inc. from August 2007 to April 2008 where she responsible for all corporate accounting operations, the integrity of WellPoint Inc.’s financial records, SEC reporting, finance shared services including project management, investor relations and the execution of tax policies. Before her role at WellPoint, she served in a number of roles at PricewaterhouseCoopers LLP, with her most recent position as the Financial Services leader for the Chicago practice. Until September 2005, she served as the Vice President, Corporate Controller and Chief Accounting Officer of Genworth Financial Inc.
Jamie has been a Member of the Standing Advisory Group at Public Company Accounting Oversight Board (PCAOB) since January 2009 and is also a Member of the American Institute of Certified Public Accountants. Jamie also serves on Oracle’s President’s Council and is a Member of the Sutter Hill Ventures Customer Advisory Board and CIO Strategy Exchange.
Jamie holds a BS in Accounting at Miami University in Oxford, OH in 1990.
