Medtronic CIO Rashmi Kumar discusses her leadership in advancing digital transformation for one of the world’s largest healthcare technology companies. Rashmi shares how hyperautomation, artificial intelligence, and robotic-assisted surgery are reshaping patient care and operational efficiency. She also highlights Medtronic’s recent establishment of a global IT center in Hyderabad and her journey to joining the board of Myriad Genetics. In this episode of Technovation, host Peter High explores Rashmi’s unconventional path from metallurgical engineering to technology leadership, the cultural changes needed to foster innovation, and the role of AI in the future of healthcare. Rashmi also delves into Medtronic’s use of generative AI for internal operations and product innovation, including its transformative impact on patient care and global healthcare access.
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933: Through advanced data and AI, healthcare companies are transforming care with precision health, delivering earlier diagnoses and personalized treatments. At Illumina, CIO Carissa Rollins is leading the charge, modernizing the tech stack to power the future of precision health. In this episode of Technovation, Carissa discusses how technology is reshaping genomics, sharing her efforts to streamline IT, foster AI innovation, and tackle global challenges like cancer and rare diseases. Host Peter High explores Carissa’s journey to becoming a CIO, her leadership in change management, and her vision for advancing precision health.
925: As organizations increasingly experiment with AI, technology leaders are turning their attention to demonstrating how these tools can deliver tangible returns for the business. In this episode of Technovation, we feature a panel from our 2024 Metis Strategy Summit where Rob Alexander (CIO, Capital One), Katya Andresen (Chief Digital and Analytics Officer, Cigna), and Nitin Tandon (CIO, Vanguard) discuss how their organizations are advancing data strategy and extracting measurable value from AI initiatives. Moderated by Chris Davis (Partner and West Coast Office Lead, Metis Strategy), the conversation highlights real-world insights and provides actionable advice for technology leaders on how to measure AI’s business value, identify initiatives that will drive the greatest impact inside their organizations, and ensure a strong data strategy to guide it all.
910: Biopharma companies have adapted their business and technology strategies to address the decreased demand for COVID-19 vaccines, shifting towards a more predictable, seasonal market. In this episode of Technovation, Peter High speaks with Brad Miller, Chief Information Officer of Moderna. Brad shares how Moderna is harnessing cutting-edge technologies like AI, machine learning, and cloud computing to revolutionize the pharmaceutical industry. As Moderna transitions from a COVID-19 vaccine-focused company to a diversified portfolio that includes oncology and rare disease treatments, Brad explains how digital transformation is powering advancements in R&D, manufacturing, and commercialization. He also highlights Moderna’s internal learning academies, which ensure the workforce stays on the leading edge of digital and AI innovations. With a rich background that includes leadership roles at Capital One, Mastercard, and Amazon, Brad brings valuable insights into technology leadership in biotech. Tune in to discover how Moderna is shaping the future of medicine through technology.
897: Successfully adopting AI within an organization hinges on aligning people and processes first, rather than relying solely on the technology. In this episode of Technovation, Peter High interviews Leo Bodden, Group Vice President and Chief Digital and Technology Officer at New York-Presbyterian. Leo discusses the transformative journey of the hospital system through strategic digital initiatives, the integration of AI in healthcare, and the balance between centralized and decentralized IT management. With nearly three decades at the organization, Leo offers valuable insights into the evolution of healthcare technology and shares his thoughts on the future trends that will shape the industry.
896: Artificial Intelligence (AI) is transforming healthcare and enhancing the patient experience by making it more efficient, predictive, and consumer-friendly. In this episode of Technovation, Peter High interviews Rajeev Ronanki, Chief Executive Officer of Lyric, a leading AI-based platform focused on enhancing payment accuracy in healthcare. Rajeev discusses the challenges in modern healthcare and the AI solutions his team is building. He shares his journey from Deloitte to Elevance Health and finally to Lyric, highlighting his passion for healthcare innovation. They explore how AI is automating administrative processes, improving payment accuracy, and providing personalized consumer experiences. Rajeev also shares his vision for the future of Lyric and the broader healthcare industry, emphasizing the importance of consumer-friendly solutions and the potential of AI to simplify healthcare transactions.
880: Few industries are as knowledge-centric as pharma and healthcare, where groundbreaking innovations can positively impact lives and potentially eradicate diseases. In this episode of Technovation, we feature a discussion from our May 2024 Metis Strategy Digital Symposium, where AstraZeneca CDO/CIO Cindy Hoots, Bristol Myers Squibb CDTO Greg Meyers, and Eli Lilly CIDO Diogo Rau explore the profound impact of artificial intelligence on talent management, research and development, and operational efficiencies within the pharma industry. These executives delve into the innovative applications of AI, from improving clinical trials and document generation to enhancing internal workflows and customer service. Discover how these AI pioneers are laying the foundation for a future where AI and human ingenuity drive unprecedented advancements in medicine and patient care.
870: Innovation is key to becoming a nimble enterprise, and an important way to foster a culture of innovation is to ensure employees have the ability and the forum to share their ideas. In this episode of Technovation, Brett Lansing, Chief Information Officer of AccentCare, shares his insight into how technology, particularly innovations like generative AI, plays a crucial role in enhancing patient services and alleviating the administrative burden on clinicians, and the process behind driving that innovation at the company. He discusses the importance of aligning technology with business strategy, challenging the status quo, and fostering a culture of innovation and employee satisfaction. Brett dives into the Quarterly Ideas Forum he has developed to amplify voices across AccentCare and ensure the company isn’t resting on its laurels. Brett also highlights the significance of cybersecurity in healthcare and shares his experiences and benefits of working in a private equity-owned company. Finally, Brett concludes with the keys to his success and recounts the career development philosophies passed down to him, offering valuable guidance for increasing marketability and succeeding in leadership roles.
863: In the Digital Age, customers rarely distinguish between digital and physical when evaluating the experiences provided by companies. In this episode of Technovation, Tilak Mandadi, Executive Vice President of Ventures and Chief Digital, Data, Analytics, and Technology Officer at CVS Health, joins Peter High in a discussion about how he is driving a consistent and accurate omnichannel experience for customers. Tilak discusses the evolution and current scope of CVS Health, detailing the company’s extensive reach and current integration of physical and digital healthcare services. He reflects on his career journey from MGM Resorts International and Disney to CVS Health and how his prior experiences have informed his view on digital innovation, customer-centricity, and healthcare accessibility. Tilak talks about leading CVS Health Ventures and the organization’s role in fostering innovation and investments in healthcare technology, keeping CVS Health abreast of industry trends, and providing critical assistance to startups through the company’s scale and expertise. Finally, Tilak explains why a one-company mentality is essential for creating better customer experiences, looks ahead at broader technology trends in AI and digital accessibility, and speaks about the personal principles that have guided his career success.
851: Following the COVID-19 Pandemic, companies operating within the biopharmaceutical space are seeing an increased need to stay ahead of technology trends and keep pace with the speed at which digital technology is evolving. At Danaher, the leading producer of technology and services for biopharma companies, CTO James Ross is leading a digital transformation that sets the foundation for future agility and “innovation at the speed of life.” In this episode of Technovation, Peter High speaks with James about the company’s transformation, the strategic areas of focus for his team, and how he is shifting away from the legacy OpCo model towards an IT-centric model. James also discusses the importance of Danaher’s Data and Analytics Strategy, their exploration of AI tools, and other areas of innovation. Finally, James looks ahead at the trends in technology, reaffirms the growing popularization of the metaverse, and reflects on the keys to success from his career journey.
