Among other topics, Rob discusses the following issues with Metis Strategy
Rob is the Corporate Chief Strategist and Assistant Deputy Minister responsible for enterprise Information Technology strategy, policy and planning, e-government, controllership and excellence/education for the Province of Ontario.
Prior to taking on his current position, Rob served as a Policy ADM in the Ministry of Government Services and in the Ministry of Consumer and Business Services. Before joining the OPS, Rob was an Urban Planner with the Corporation of the City of Ottawa. He also worked in the private sector as a Management Consultant.
Rob is a Member of the Canadian Institute of Planners, a Registered Professional Planner and a Professional Land Economist.
Rob has won various awards including: the Amethyst Award for outstanding achievement; the IPAC Award for Innovative Management; the U.S. National Consumer Agency Achievement Award; two U.S. Achievement in Consumer Education Awards; the Environmental Commissioner of Ontario’s Recognition Award; the Canadian Institute of Planners National Award for Planning Excellence and a Showcase Ontario Diamond Award.
Rob is a member of the Institute of Corporate Directors and has served as a director on several private boards including: Tarion Warranty Corporation; the Ontario Motor Vehicle Industry Council; the Electrical Safety Authority; the Technical Standards & Safety Authority; and the Ontario Motor Vehicle Dealers Compensation Fund.
He holds a Masters of Science degree from the University of Toronto, and an Honours B.A. from Queen’s University. More recently, Rob has successfully completed the Executive Program at York University, the Queens Public Executive Program and a Strategic Management Program at Harvard University.
Rob is married with two children. He is a keen triathlete, canoeist and runner who has successfully competed in the Boston marathon and the Canadian Half Ironman. In his spare time, Rob has coached hockey and is a keen sponsor of various charities.
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Among other topics, Karl discusses the following issues with Metis Strategy
Karl is the CIBC Professor of Entrepreneurship and e-Commerce at the Wharton School of the University of Pennsylvania. He also holds an appointment as Professor of Mechanical Engineering at Penn.
Karl’s research is focused on innovation, entrepreneurship, and product development. He is the co-author of Product Design and Development (4th Edition, McGraw-Hill, 2008), a textbook used by a quarter of a million students worldwide. His most recent book is Innovation Tournaments (Harvard Business Press, 2009)
He is the winner of many teaching awards, including the Anvil Award, the Miller-Sherrerd Award, and the Excellence in Teaching Award at The Wharton School. At Penn, he co-founded the Weiss Tech House and the Integrated Product Design Program, two institutions fostering innovation in the university community. In addition to his academic work, Karl has led dozens of innovation efforts for medical devices, tools, computer peripherals, food products, web-based services, and sporting goods. As a result of this work, he holds more than 20 patents.
Karl is also founder of Terrapass Inc. and Xootr LLC, and he currently serves on the boards of several technology-based companies. He holds bachelors, masters, and doctoral degrees in mechanical engineering from MIT.
Among other topics, Mark discusses the following issues with Metis Strategy
Mark is the Director of Technology Initiatives in the Center for Research on Technology and Innovation at the Kellogg School of Management, and he is the Managing Partner of Agile Insights LLC, a marketing and IT consultancy. The focus of this interview is Mark’s new book, Data-Driven Marketing: The 15 Metrics Every Marketer Should Know, which was published in February by Wiley Press.
Mark directs multiple Kellogg executive programs including the CIO/CXO Kellogg Technology Strategy Summit series, and the open enrolment programs Strategic Data-Driven Marketing and Driving Strategic Value from IT. He also teaches the Kellogg executive MBA course Strategic Data-Driven Marketing and has taught custom executive programs at organizations including Microsoft, DuPont, Sony, Nissan, Philips, and the CIA. His consulting practice focuses on enterprise performance management, unlocking business value from marketing and IT, and data-driven marketing strategy and execution.
Mark has a Ph.D. in theoretical physics from Drexel University and an MBA from the Kellogg School of Management.
Among other topics, Remy discusses the following issues with Metis Strategy
Remy is the Chief Information Officer of the Novartis Institutes for BioMedical Research (NIBR), Novartis’ global pharmaceutical research organization. The informatics organization in NIBR is responsible for scientific application and scientific infrastructure, as well as any research-specific IT activities and all aspects of information technology infrastructure, platforms and services.
Before joining Novartis, Remy was the CIO for Argonne National Laboratory, a 4,000- person US Department of Energy open science research laboratory operated by the University of Chicago. His emphasis there was on operation of all aspects of the IT infrastructure, including security, and the development and maintenance of all business applications. He also led teams of computer scientists, helping to design and build the fastest supercomputers in the world for open science.
Remy has been an active member of the international high-end computing and networking community for twenty years He serves on the USENIX Board of Directors and PRIME.
Remy received an M.S. in computer science from the University of Oregon, and undergraduate degrees in computer science and mathematics from Andrews University.
Among other topics, Robert discusses the following issues with Metis Strategy
Dr. Robert D. Childs is the Senior Director of the iCollege at the National Defense University. Under his leadership the college has become the international leader in providing graduate-level educational services and learning experiences in Information Assurance, Chief Information Officer, “E” Government, and strategic leader competencies to government employees; and was designated as a “National Center of Excellence in Information Assurance Education.” The college has earned numerous awards while becoming recognized as one of the leading corporate universities in America during Bob’s tenure.
Setting the vision and strategic direction for the College, Bob significantly increased the college’s reach and impact by actively collaborating with government, private sector, and international leaders to establish dynamic programs, relationships, and partnerships. He has worked with such diverse groups as the London School of Economics, Royal Defence College, Armed Forces Communication and Electronics Association (AFCEA), Decision Sciences Institute, John F. Kennedy School of Government, Industry Advisory Council/American Council for Technology, Google, IBM, Cisco, General Dynamics, VMWare, TIBCO, Corporate University Xchange, various government agencies (FAA, EPA, GAO and OPM), and international governments (Australia, Sweden, New Zealand, Switzerland, Romania, Singapore, Bulgaria, Japan, Iraq, Taiwan, South Korea and China) regarding the strategic use of information, information technology, information assurance, organizational models, cyber security, and building educational programs.
Bob also serves, and has served, on a number of Committees and Boards: Industry Advisory Council/ American Council on Technology Program Committees; the American Council on Education’s Council of Fellows; Syracuse University’s School of Information Studies Board of Visitors; The Information Resource Management Association Board of Advisors and International Curriculum Committee; AFCEA Technology Committee; Executive Leadership Conference Planning Committee; and the eGovernment Program Advisory Board. In 2001, 2002, and 2009 he was recognized as a “Federal 100 Award” recipient for leadership in providing educational services enabling government to better serve its citizens. In 2009 he received the AFCEA Award for Excellence in Information Technology.
Bob’s past positions include:
Chief, Instructor Training, at the School of Applied Aerospace Sciences-Denver, Colorado. Director, Associations and Institutions of Higher Education. Director, Precommissioning Programs, Office of the Assistant Secretary of Defense for Military Personnel Policy. Director of Plans and Program Analysis at the Air Command and Staff College. Commandant, Air Force Systems Command Noncommissioned Officers Academy and Leadership School. Senior Research Fellow at National Defense University. Director of the Air Force Leadership and Motivation Branch. Director of Academic Plans and Policy, National Defense University.
Bob has a Bachelor of Science from Grove City College, a Master of Arts from Duke University, and a Doctorate from Denver University. He is also a graduate of the National War College and Air Command and Staff College.
Among other topics, Brian discusses the following issues with Metis Strategy
Brian is Professor of Practice and Director of the Enterprise Architecture Initiative in the College of Information Sciences and Technology at the Pennsylvania State University. Within the College of Information Sciences and Technology, he works with a wide portfolio of companies on a variety of consulting engagements, ranging from systems integration projects to enterprise architecture planning and design. The main focus areas for his teaching efforts are on senior-level capstone enterprise integration, enterprise architecture, and information technology consulting & storage architecture courses. Brian is currently developing new curricular materials for enterprise integration (through funding from NSF) including a textbook to be published by Wiley Press. He has also designed and taught executive education sessions for senior IT executives. Session topics include Service Oriented Architecture (SOA), Business Process Management (BPM), Strategic Alignment of IT & Business Strategies, IT Governance, and IT Portfolio Management.
Brian has a Ph.D. and MBA in Finance and MIS from Penn State and a BS in Computer Science. His primary research and consulting interests include enterprise architecture, enterprise systems integration, information management and storage, and the use of simulations and gaming in education.
To find out more, or to contact Brian directly, please visit: The Enterprise Architecture Initiative
In this interview, Richard Nolan discusses two of the principles of World Class IT with Metis Strategy. Some of the topics discussed include
Richard (Dick) Nolan serves as the Philip M. Condit endowed Chair in Business Administration at the University of Washington’s School of Business, where he is evolving a set of workable management principles for the information economy. Prior to joining the UW faculty, Dr. Nolan was the William Barclay Harding Professor of Management of Technology at Harvard Business School.
Nolan’s previous experience includes several roles within Boeing’s commercial airplanes and defense operations as an applied mathematician and financial systems manager, before becoming a systems analyst for the Department of Defense.
A founder and chairman of consulting firm Nolan, Norton & Co. (acquired by KPMG), he contributed a great deal to the thinking on the role of IT (Information Technology) in transforming organizations and markets.
His 1995 Harvard Business School press book Creative Destruction: A Six-Stage Process for Transforming the Organization (with David C. Croson) heralded many of the organizational issues of the Internet age and sold over 15,000 copies in six languages.
Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in Operations Research in 1963 and 1966, respectively.
Among other topics, Torsten discusses the following issues with Metis Strategy
Torsten is currently a lecturer and a member of the IT Management research team at The IT University in Gothenburg Sweden. He leads a research project to formulate methods and practices for the IT industry from which participating companies implement processes to better deliver business value while also lowering IT cost of operation.
In 1997, Torsten founded Provment, based on the realization that the open systems world needed the same management services that were available on the mainframe – services that are required to run an IT operation efficiently. During Torsten’s tenure at Provment, a Harvard Business School case was written on the company entitled, “Postgirot Bank and Provment AB Managing Cost of IT Operations”, highlighting Torsten’s unique approach to managing IT operation costs. In 2007, Provment was purchased by the American firm, SantoriTech.
Prior to his time with Provment, Torsten was the CIO of Svenska Finans where he created a new IT department delivering controls and value to the company in the process.
Prior to Torsten’s time at Svenska Finans, he spent 18 years at IBM where he had several management positions. For the majority of his time with IBM, he was in charge of development and marketing of standard applications in Sweden, and later the entire Nordic area. The last four years at IBM he was appointed to the position of Account Manager to the Public Sector.
Throughout Torsten’s career, he has also consulted companies large and small.
Torsten has spoken extensively on topics such as the “Effective management of Outsourcing IT”, “Business Evaluation of IT cost” and similar topics.
Among other topics, Mukul discusses the following issues with Metis Strategy
Mukul is the Managing Director of the IT Practice at the Corporate Executive Board. In that role, he has grown the Infrastructure Advisory portfolio from $10 million to $30 million (~ 600 clients).
In addition to his current role, Mukul’s past roles at CEB include time spent as Practice Manager & Chief Research Officer, Infrastructure Executive Council (IEC) and Research Director, CFO Executive Board.
Prior to joining CEB, Mukul was an Engagement Manager at McKinsey & Company, where he developed and implemented strategies in various industries including financial services, telecommunications, industrial, and not-for-profit.
Prior to his time at McKinsey, Mukul was a lecturer in International Economics and Macroeconomics for graduate courses at the Woodrow Wilson School at Princeton University. He has also spent time as a consultant to the World Bank.
In addition to the many studies that Mukul has authored or co-authored at CEB, he has also written numerous papers and books on topics ranging from technology to business, to economics.
Mukul has a Ph.D. in Economics from Princeton University, and a BS in Mathematics and Economics from MIT.
Robert Austin’s Biography
Robert Austin is Associate Professor of Technology and Operations Management at the Harvard Business School. He teaches a second year MBA course called “Managing in the Creative Economy” and chairs the school’s executive education program for Chief Information Officers (CIOs). He is currently on a leave of absence from Harvard, teaching at the Copenhagen Business School in Denmark, where he is the Professor of Creativity and Innovation Management.
Robert’s research focuses on management of innovative and knowledge intensive activities, especially as applied in creative industries and information technology management. He has written on these subjects in five books and numerous business cases and articles including “Bridging the Gap Between Stewards and Creators” in the Sloan Management Review, co-authored with Richard Nolan, which won the Richard Beckhard Memorial Prize awarded to the authors of the most outstanding SMR article on planned change and organizational development. Also, his book, “The Adventures of an IT Leader,” co-authored with Dick Nolan and Shannon O’Donnell–an account of the a new CIO’s first year on the job–will be published by Harvard Business School Press in the spring of 2009.
Robert spent time in industry as a senior executive in a new business created by a major technology company, and as a technology manager at Ford.
Robert earned his Ph.D. in Management and Decision Sciences from Carnegie Mellon University, where his dissertation received the Herbert A. Simon Award. He holds an M.S. in Industrial Engineering and Management Science (Operations Research concentration) from Northwestern University and his unusually strong abilities as a writer about technology surely are thanks to the fact that he has bachelors degrees in not only Engineering but also in English Literature from Swarthmore College.
