798: Shubham discusses how he is developing a digital, technology, and associate strategy based on a modular architecture approach that is focused on microservices, API-driven, Cloud-native, and Headless. Discover how Shubham builds an ecosystem of talent internally and externally, applies data and AI to differentiate the business, and embraces design thinking and collaboration across the firm all with the aim of developing a digital customer experience to enhance the traditional tactile experience. Shubham also talks more broadly about how he pushes his team to learn from experiences regardless of their success and approach challenges with what notes as a comp[any-wide collective confidence. This translates more specifically to how his team is experimenting with generative AI and the other technology trends that are on his radar. Finally, Shubham describes the mental models he has applied in his role and recommends a few critical readings that he has found helpful in his career.
Recommended Readings:
Emotional Intelligence by Daniel Goleman
What Got You Here Won’t Get You There by Marshall Goldsmith
Build by Tony Fadell
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758: Our latest episode comes from our February Metis Strategy Digital Symposium on the topic of becoming an AI company with Katia Walsh, Chief Global Strategy and Artificial Intelligence Officer of Levi Strauss & Co., and George Brady, Chief Information Officer of loanDepot. Katia describes the strategies she used to introduce the mindset of artificial intelligence at Levi’s and how she deployed the technology at the company. George similarly describes how he deployed AI at his organization, the use cases he sees for ChatGPT, and how he reskilled talent at Capital One to accommodate AI initiatives.
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741: Vish discusses the incredible digital transformation that he is leading at the company, the thoughtful and methodical approach he has taken to drive it forward, and the long-term mindset he adopted from the get-go. As a part of this transformation, Vish talks about the cultural elements including the retention of talent, pushing forward a data strategy focused on visibility, and how his experience at GE has informed his view of talent development at Graphic Packaging. Finally, Vish looks ahead at trends in employee engagement and reflects on the difference makers to his own career.
739: Our broadcast today comes from our recent Metis Strategy Digital Symposium on the topic of mastering the human side of digital transformation. Rob addresses his role as a strategic facilitator within Tractor, speaks to influencing the prioritization of technology during M&A, and explains how he is building product management capabilities within the organization. Jen discusses the challenges of change management, the emphasis she places on her “platinum rule,” and driving change among her C-Suite level peer group.
724: Jen discusses her philosophies in leadership and how she has used those lessons to realize the art of the possible at Cargill. She explains her preference for the term ‘digital’ over ‘IT’, describes the value both federated and centralized solutions have within her team, and shares anecdotes about how technology has improved the customer experience at the company. When it comes to leadership, Jen shares her “Four Ls of Leadership,” the “platinum rule” she lives by, and how these frameworks have pushed her to be a strategic driver in the CIO role. Finally, Jen reflects on the keys to her continued success, the progress we still have to bring more women into STEM fields, and the trends in technology that are on her roadmap.
695: Mike speaks about how the IT organization has stayed ahead of the company’s growth both organically and through acquisition. He describes the role that technology plays at a company as tactile as Crocs and how that technology has facilitated agility and scalability. Mike also covers how relationships with vendors have allowed the company to grow internationally at an impressive rate. He also discusses the processes of integrating the HEYDUDE acquisition, leveraging the perspective of a consumer to enhance the customer experience within IT, and maturing the data strategy behind Crocs. Finally, Mike looks ahead at the trends in automation and gives advice on the keys to his continued career success.
677: Teddy and Ryan discuss how innovation ecosystems act as a source of growth for their respective companies. Teddy describes what Land O’Lakes’s innovation ecosystem looks like, IT’s role within it, and how those ecosystems interact. Ryan then talks about how he connects the dots across the business and influences innovation and why he believes single-instance tech applications are the right move for Thermo Fisher instead of firm-wide consolidation. Finally, Teddy and Ryan speak about how they interact with C-suite peers to work with these ecosystems and drive broader innovation across the company.
660: Chris discusses the many facets of the company’s digital transformation. He begins with how he harnesses trends in digital innovation to create a competitive advantage and how he creates a curriculum that aims to upskill talent in both business and technology. Chris also shares the strategic imperatives LS & Co. is focused on in the years ahead, how the company’s data strategy has evolved, and the role the Eureka Innovation Lab plays in driving digital innovation. Finally, Chris shares how his role as CIO has been informed by his experiences in supply chain roles and the military.
658: Teddy covers the digital transformation undergoing in the farm-to-fork agriculture supply chain. He begins with an overview of the cooperative and the two sides to his purview in traditional IT and digital transformation. Teddy discusses the process his team uses to foster innovation, bring actionable insights to farmers, and bridging the digital divide in agriculture. Finally, Teddy recounts his experience as a technologist as a part of the American Connection Project and BCBS of Minnesota board position, recalls the keys to his success, and looks ahead at the tech trends on his radar.
613: In a panel from our recent Metis Strategy Digital Symposium in September, Vagesh and Danielle speak with Metis Strategy’s Michael Bertha in a conversation about combining AI and IoT to drive digital processes. Danielle shares how IoT and AI fit into Whirlpool’s four strategic imperatives and each technology’s role in enabling partnerships and product innovations. Vagesh details what opportunities McDermott sees with IoT and AI in its business model and the company’s use of digital twins. Finally, both executives share how digital twins can produce business value, unique customer insights, and product learnings.
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This episode is sponsored by Transmit Security.
